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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • Awilson44
  • Visitor
  • 9936 Views
  • 139 replies
  • 26 likes
  • 9936 Views
  • 139 replies
  • 26 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18789 Views
  • 76 replies
  • 11 likes
  • 18789 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40749 Views
  • 490 replies
  • 16 likes
  • 40749 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19528 Views
  • 443 replies
  • 10 likes
  • 19528 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16576 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16576 Views
  • 146 replies
  • 13 likes

Superuser Contribution Unable to shuffle Liked Songs playlist on Android

PlanPremiumCountryCanadaDevice Samsung Galaxy S9 My Question or IssueSince a few days, I'm unable to shufflethe Liked songs playlist, I have a toast notification saying that I discovered a Premium feature, but I do have a premium account. I can shuff...

  • Casual Listener
  • Plan Premium Country Canada Device  Samsung Galaxy S9   My Question or Issue Since a few days, I'm unable to shufflethe Liked songs playlist, I have a toast notification saying that...
  • Lyubka
  • Moderator
  • 216 Views
  • 6 replies
  • 2 likes
  • Android
    shuffle
  • 216 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Recommended songs feature broken, displaying songs already in my playlist

I have Spotify premium which I use across multiple devices, and whenever I scroll down for recommended songs in one of my playlists, it displays songs that are already in the playlists and most of the times entirely different genres as well. It's pre...

  • Regular
  • I have Spotify premium which I use across multiple devices, and whenever I scroll down for recommended songs in one of my playlists, it displays songs that are already in the playlists and most of th...
  • OcInfected
  • Visitor
  • 5513 Views
  • 28 replies
  • 1 likes
  • 5513 Views
  • 28 replies
  • 1 likes

Superuser Contribution Paused track that carries over to next Release Radar makes list appear old

When you pause a Release Radar track on (say) thursday, and the list renews on friday, the track will stay selected as the current track in your Release Radar if that track just so happens to carry over to the newest Release Radar. On first glance yo...

  • Newbie
  • When you pause a Release Radar track on (say) thursday, and the list renews on friday, the track will stay selected as the current track in your Release Radar if that track just so happens to carry o...
  • Lyubka
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • Bug Playlist
    Release Radar
  • 110 Views
  • 1 replies
  • 0 likes

why does it always offer me songs in Russian?

why does it always offer me songs in Russian? i hate russian and don't want to but every other song is in russian! if it can't be fixed i will delete spotify immediately!

  • Visitor
  • why does it always offer me songs in Russian? i hate russian and don't want to but every other song is in russian! if it can't be fixed i will delete spotify immediately!
  • 74 Views
  • 0 replies
  • 0 likes
  • 74 Views
  • 0 replies
  • 0 likes

Recently I've Noticed That Artist Liked Songs Aren't Always Reflected In the Album

I've noticed over the past couple of days that there are songs which I have liked. I can see the heart that I've liked a song while it's playing, but if I go to the album where the song is liked, it often doesn't show the hearts. Something clearly br...

  • Casual Listener
  • I've noticed over the past couple of days that there are songs which I have liked.  I can see the heart that I've liked a song while it's playing, but if I go to the album where the song is like...
  • ScottF97
  • Casual Listener
  • 125 Views
  • 3 replies
  • 0 likes
  • 125 Views
  • 3 replies
  • 0 likes

Superuser Contribution Irregular music/playlist behavior

PlanFree CountryNorth America DeviceASUS Laptop Operating SystemWindows 11 My Question or IssueWhen I try to play a song, it begins rapidly skipping through songs and ads and doesn't stop until I pause it. No song plays past the 0:10 mark, after that...

  • Regular
  • Plan Free   Country North America   Device ASUS Laptop   Operating System Windows 11   My Question or Issue When I try to play a song, it begins rapidly skipping thro...
  • Lyubka
  • Moderator
  • 230 Views
  • 9 replies
  • 1 likes
  • 230 Views
  • 9 replies
  • 1 likes

Superuser Contribution Shazam is not syncing

PlanPremiumCountry: australia DeviceIphone 11 pro maxOperating SystemLatest update My Question or Issue How useless is spotify and shazam! shazam is not syncing songs to my playlist at all! I have deleted shazam and spotify revoked access to shazam a...

  • Casual Listener
  • Plan Premium Country: australia   Device Iphone 11 pro max Operating System Latest update   My Question or Issue  How useless is spotify and shazam! shazam is not syncing son...
  • priyajjain
  • Regular
  • 950 Views
  • 15 replies
  • 2 likes
  • Shazam
    sync
    Sync issue
  • 950 Views
  • 15 replies
  • 2 likes

Solved!!Superuser Contribution Why won't some local files download on my Mac?

Plan Premium DuoCountryUnited States of AmericaDeviceMacBook AirOperating SystemmacOS Big Sur Version 11.2.3 My Question or IssueSome of the imported songs that I have in my playlist don't download, while some show that they are downloaded. The songs...

  • Casual Listener
  • Plan  Premium Duo Country United States of America Device MacBook Air Operating System macOS Big Sur Version 11.2.3   My Question or Issue Some of the imported songs that I have i...
  • keithgbernard
  • Casual Listener
  • 2245 Views
  • 9 replies
  • 0 likes
  • 2245 Views
  • 9 replies
  • 0 likes

Playlist/shuffle all over the place

PlanPremiumCountryNorwayDeviceSamsung s20 and pcOperating SystemAndroid/Win10 My Question or IssueHiThe playlist/shuffle is suddenly acting strange. When I choose a song from an artist, and I want to listen to more from the same artist, the next song...

  • Newbie
  • Plan Premium Country Norway Device Samsung s20 and pc Operating System Android/Win10   My Question or Issue Hi The playlist/shuffle is suddenly acting strange. When I choose a song fr...
  • dinomight
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

I can't listen to a song

PlanPremiumCountryUruguayDeviceMotorola E7 PlusOperating SystemAndroid 10 My Question or IssueI want to play the song "Tu falta de querer" by Mon Laferte but I can't, I asked a friend (from my same country) if he could listen to it, and he can.When I...

  • Newbie
  • Plan Premium Country Uruguay Device Motorola E7 Plus Operating System Android 10   My Question or Issue I want to play the song "Tu falta de querer" by Mon Laferte but I can't, I asked...
  • dinomight
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

I accidentally deleted my entire Liked Songs library and Spotify has no way to undo it!

Background: I maintain a playlist that is a duplicate of my entire Liked Songs (so that I can share it with my friends, because Spotify hasn't added the feature to publicize the Liked Songs for all these years). I update that list ~4 times a month. I...

  • Casual Listener
  • Background: I maintain a playlist that is a duplicate of my entire Liked Songs (so that I can share it with my friends, because Spotify hasn't added the feature to publicize the Liked Songs for all t...
  • dinomight
  • Spotify Star
  • 252 Views
  • 1 replies
  • 1 likes
  • 252 Views
  • 1 replies
  • 1 likes

Lost playlists when changing Spotify password

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Taylith
  • Rising Star 3
  • 70 Views
  • 1 replies
  • 1 likes
  • 70 Views
  • 1 replies
  • 1 likes

Superuser Contribution cant unhide certain songs

PlanPremiumCountryUSADeviceiPhone XsOperating SystemiOS 15 My Question or IssueFor a few weeks now I've noticed a lot of songs are hidden on my phone. I have no memory of hiding these songs and have since been unable to unhide them. Cocaine Jesus - R...

  • Visitor
  • Plan Premium Country USA Device iPhone Xs Operating System iOS 15   My Question or Issue For a few weeks now I've noticed a lot of songs are hidden on my phone. I have no memory of hid...
  • Alex
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo eliminar estas canciones (Probé de todo y no hay caso)

Hola, El día de hoy decidí eliminar todos mis temas de "Tus Me Gusta" y me encuentro con que quedan solo dos archivos locales, que no se pueden reproducir. Intento eliminar o sacar el "Me Gusta"de todas las maneras estas dos canciones pero no hay cas...

  • Regular
  • Hola,    El día de hoy decidí eliminar todos mis temas de "Tus Me Gusta" y me encuentro con que quedan solo dos archivos locales, que no se pueden reproducir. Intento eliminar o sacar el ...
  • OscarDC
  • Moderator
  • 1969 Views
  • 5 replies
  • 0 likes
  • NO SE
  • 1969 Views
  • 5 replies
  • 0 likes

Superuser Contribution Impossible de synchroniser Shazam et Spotify

Bonjour,J'ai créé un compte Spotify premium, mais je n'arrive pas à avoir la playslist de mes titres shazamés dans ma bibliothèque Spotify. J'ai essayé de me déconnecter et reconnecter des deux applications et même de les désinstaller mais rien n'y f...

  • Visitor
  • Bonjour, J'ai créé un compte Spotify premium, mais je n'arrive pas à avoir la playslist de mes titres shazamés dans ma bibliothèque Spotify. J'ai essayé de me déconnecter et reconnecter des deux app...
  • Alex
  • Moderator
  • 597 Views
  • 3 replies
  • 1 likes
  • 597 Views
  • 3 replies
  • 1 likes

Superuser Contribution Discover weekly "deleted"

Hello,PlanPremiumCountryGermanyDevice(iPhone SE, Pixel 3a)Operating System(iOS 15.5 / Android 12) My Question or IssuePlaylist "Discover Weekly" ("Mein Mix der Woche") not available anymore.Doesn't matter which way I try to access it (via "Made for y...

  • Casual Listener
  • Hello, Plan Premium Country Germany Device (iPhone SE, Pixel 3a) Operating System (iOS 15.5 / Android 12)   My Question or Issue Playlist "Discover Weekly" ("Mein Mix der Woche") no...
  • ladyxanax
  • Newbie
  • 761 Views
  • 8 replies
  • 1 likes
  • 761 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution If I like and download someone else's playlist, will it disappear if the owner delete's it?

Hi community! Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download but “only” liked it, will it disappear from my library? Tha...

  • Casual Listener
  • Hi community!   Basically, my subject line says it all: Will a downloaded playlist on my device disappear if it is someone else’s and the owner decides to delete it? What if I did not download...
  • OscarDC
  • Moderator
  • 9942 Views
  • 10 replies
  • 0 likes
  • 9942 Views
  • 10 replies
  • 0 likes

Sorting playlist folders?

On my laptop I can't sort playlist folders, but on my phone they are automatically sorted alphabetically. How do I sort folders alphabetically on my laptop. (Win10)

  • Music Fan
  • On my laptop I can't sort playlist folders, but on my phone they are automatically sorted alphabetically. How do I sort folders alphabetically on my laptop. (Win10)
  • JBayudz
  • Composer
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compilation vs roles

Hi everyone.In this FAQ you say thatCompilations with 4 or more artists show the artist name Various artists.They show in the Appears On section of the artists’ profiles.Do you mean main artists? What happens, for example, if my release has 1 main ar...

  • Newbie
  • Hi everyone. In this FAQ you say that Compilations with 4 or more artists show the artist name   Various artists. They show in the   Appears On   section of the artists’ profiles....
  • Vasil
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Songs I liked don't show the same heart in the Artist Page?

My Question or IssueBefore the upgrade/change of Spotify where "added songs" became "liked songs" with the heart icon, all songs added in every Artist page in their album discography or in every Playlist where directly checked in both places.So you f...

  • Casual Listener
  • My Question or Issue Before the upgrade/change of Spotify where "added songs" became "liked songs" with the heart icon, all songs added in every Artist page in their album discography or in every Pl...
  • matze_4493
  • Regular
  • 3786 Views
  • 9 replies
  • 7 likes
  • 3786 Views
  • 9 replies
  • 7 likes