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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298722 Views

96 replies

89 likes

  • 298722 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162959 Views

235 replies

44 likes

  • 162959 Views
  • 235 replies
  • 44 likes

Albums I removed keep appearing back in my library literally all the time + other issues

PlanPremiumCountryGermanyDeviceHTC One a9Operating System(Android) My Question or IssueI had a bunch of albums in my library and whenever I remove some, they come back later when I revisit my library, and the download starts over. It happens literall...

Casual Listener

Plan Premium Country Germany Device HTC One a9 Operating System (Android)   My Question or Issue I had a bunch of albums in my library and whenever I remove some, they come back later ...

rommelhoek

Regular

958 Views

3 replies

4 likes

  • 958 Views
  • 3 replies
  • 4 likes

Incomprehensible gain of followers

I don't understand!! one of my playlists gained over 5000 followers in 1 day. How to explain this?

Roadie

I don't understand!! one of my playlists gained over 5000 followers in 1 day. How to explain this?

169 Views

0 replies

0 likes

  • 169 Views
  • 0 replies
  • 0 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Casual Listener

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Asweti

Casual Listener

9501 Views

14 replies

16 likes

beginning
Play
podcast
start
  • 9501 Views
  • 14 replies
  • 16 likes

I don’t know if my laptop is gonna have the same exact things as my iPhone since I connected both of

OK, so the thing is I connected my iPhone to my HP laptop for Spotify and I wanna know if it’s still gonna have the same exact things that it has on my iPhone

Visitor

OK, so the thing is I connected my iPhone to my HP laptop for Spotify and I wanna know if it’s still gonna have the same exact things that it has on my iPhone

Amay

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated songs in the library of liked songs (not from diferent albums)

PlanPremiumCountryPolandDevice(All)Operating System(All)My Question or IssueMy problem is that I have duplicate songs in my library of liked songs. And it's not about different songs from different albums, but the same song that somehow appears twice...

Casual Listener

Plan Premium Country Poland Device (All) Operating System (All) My Question or Issue My problem is that I have duplicate songs in my library of liked songs. And it's not about different so...

Edvai

Newbie

16726 Views

33 replies

26 likes

  • 16726 Views
  • 33 replies
  • 26 likes

Solved!!Superuser Contribution How do I remove a "paid" episode from my New Episodes feed?

I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, which seems like a small bug? How do I go about rem...

Casual Listener

I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, ...

Yordan

Moderator

27825 Views

58 replies

31 likes

  • 27825 Views
  • 58 replies
  • 31 likes

Superuser Contribution Archiving Playlists

PlanPremiumCountryUKDeviceSamsung S23 UltraOperating SystemAndroid My Question or Issue Can you advise if there is a way to archive old playlists, I don't want to delete them. Just archive them.

Casual Listener

Plan Premium Country UK Device Samsung S23 Ultra Operating System Android   My Question or Issue   Can you advise if there is a way to archive old playlists, I don't want to dele...

Dessi

Moderator

2141 Views

3 replies

0 likes

  • 2141 Views
  • 3 replies
  • 0 likes

Superuser Contribution With Spotify being down. Loaded Spotify up finally and all my liked songs are gone

None of the below information is required. However, the more you provide the easier it will be for usPlanPremiumDevice(iPhone 13 My Question or Issue it’s Spotify being down I was able to login but when I went to my library all my liked songs (1600 i...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us PlanPremium Device (iPhone 13     My Question or Issue  it’s Spotify being ...

Joan

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend Cover Art

Is there any way to change the cover art of a Blend Playlist? Or was there ever an option to do so? I've seen multiple articles online saying that you can with step by step instructions and screenshots, but it doesn't seem to work for me.The colored ...

Newbie

Is there any way to change the cover art of a Blend Playlist? Or was there ever an option to do so? I've seen multiple articles online saying that you can with step by step instructions and screensho...

Yordan

Moderator

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private playlists to strangers but making it visible to selected friends

I would love to keep some playlists private for djing purposes but there’s some people that I would like to continue to keep sharing with since my playlist is in there liked playlists.

Newbie

I would love to keep some playlists private for djing purposes but there’s some people that I would like to continue to keep sharing with since my playlist is in there liked playlists. 

kinroberts67

Newbie

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

Lost Artist and Playlists

PlanPremiumCountryGermanyDevicePixel 6 ProOperating SystemAndroid 15 My Question or IssueHi, on my phone, today I lost nearly all my artists (the last 4 I added are there) and all playlists which where not created by me. My mixtapes are gone, my save...

Casual Listener

Plan Premium Country Germany Device Pixel 6 Pro Operating System Android 15   My Question or Issue Hi, on my phone, today I lost nearly all my artists (the last 4 I added are there) an...

BeeMah

Casual Listener

712 Views

4 replies

0 likes

  • 712 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local File Artwork not appearing on phone

PlanPremiumCountryUkDeviceMacBook Air and IPhone 11My Question or IssueI have got some local files and synced them to my phone. However, only half of the files have cover art on my phone, despite them all having cover set on my MacBook. This occurs e...

Newbie

Plan Premium Country Uk Device MacBook Air and IPhone 11 My Question or Issue I have got some local files and synced them to my phone. However, only half of the files have cover art on my phon...

PMZ7

Visitor

3475 Views

4 replies

0 likes

  • 3475 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Local files on different device not recognized as same song by playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra & Windows 11 LaptopOperating SystemAndroid 14, Windows 11 My Question or IssueHello! I have FLAC files that I have downloaded to both my phone and my laptop. I created a playlist via my ph...

Regular

Plan Premium Country United States Device Samsung Galaxy S23 Ultra & Windows 11 Laptop Operating System Android 14, Windows 11   My Question or Issue Hello! I have FLAC files that ...

Eni

Moderator

1686 Views

5 replies

0 likes

  • 1686 Views
  • 5 replies
  • 0 likes

Superuser Contribution Daily/Weekly mixes not updating

I am encountering the same annoying issue that many have previously reported, where all of my weekly and daily mixes - Chill Mix, Daily Drive (except the podcast bits), Discover Weekly, etc - never refresh/update. They have been stuck on the exact sa...

Casual Listener

I am encountering the same annoying issue that many have previously reported, where all of my weekly and daily mixes - Chill Mix, Daily Drive (except the podcast bits), Discover Weekly, etc - never r...

catlovesrain

Visitor

7917 Views

17 replies

7 likes

  • 7917 Views
  • 17 replies
  • 7 likes

Superuser Contribution Ability to remove all songs from a playlist but keep the playlist

It would be great if we could remove all the songs in a playlist in one without deleting the whole playlist so we can update with new songs.

Casual Listener

It would be great if we could remove all the songs in a playlist in one without deleting the whole playlist so we can update with new songs. 

Yordan

Moderator

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not on my playlist playing?

PlanPremiumCountry DeviceiPhone 16Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI clicked shuffle on a random playlist i searched made by someone else a few days ago. Now, whenever i want to listen to my own playlist, it...

Visitor

Plan Premium Country   Device iPhone 16 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I clicked shuffle on a random playlist i searched made...

Joan

Moderator

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW TO PIN/UNPIN PLAYLISTS

SPOTIFY DID THAT FOR ME WITHOUT MY KNOWLEDGE NOWHERE CAN FIND WHAT TO CLICK (MAC APP) IN THE APP.

Visitor

SPOTIFY DID THAT FOR ME WITHOUT MY KNOWLEDGE NOWHERE CAN FIND WHAT TO CLICK (MAC APP) IN THE APP.

Yordan

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists disappeared for no reason

My playlists disappeared for no reason and they don't appear in recently deleted playlists

Visitor

My playlists disappeared for no reason and they don't appear in recently deleted playlists

Karin4017

Visitor

4006 Views

3 replies

0 likes

  • 4006 Views
  • 3 replies
  • 0 likes

DJ not working with BMW connected drive embedded Spotify app

PlanFree/PremiumCountry - United Kingdom Device(BMW F40 128ti)Operating System(iDrive Version 7. BMW Connected Drive Spotify app) My Question or IssueWhen using Spotify in my BMW via the Connected drive app, when I go to Library then select 'DJ' ther...

Regular

Plan Free/Premium Country - United Kingdom   Device (BMW F40 128ti) Operating System (iDrive Version 7. BMW Connected Drive Spotify app)   My Question or Issue When using Spotify ...

Mbren30

Visitor

1724 Views

9 replies

2 likes

  • 1724 Views
  • 9 replies
  • 2 likes

Solved!! How to remove podcast from favorites

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlanFreeCountryPoland DeviceXiaomi 14tOperating SystemAndroid 14 (iOS 10, Android Oreo, Windo...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Plan F...

kangaroo94

Regular

776 Views

7 replies

0 likes

  • 776 Views
  • 7 replies
  • 0 likes