Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • ics28004
  • Newbie
  • 2999 Views
  • 13 replies
  • 19 likes
  • Connect
    JAM
  • 2999 Views
  • 13 replies
  • 19 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • justgivemeausername
  • Casual Listener
  • 79485 Views
  • 906 replies
  • 37 likes
  • 79485 Views
  • 906 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • Purple110
  • Newbie
  • 138315 Views
  • 824 replies
  • 33 likes
  • 138315 Views
  • 824 replies
  • 33 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2043 Views
  • 1 replies
  • 2 likes
  • 2043 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issues with collaborative playlist

I made a collaborative playlist with my gf a couple of years ago. We broke up 3 weeks ago but we got back together again, and so when I looked at the playlist to see she didn't show up as a collaborator, I talked to her about it and apparently it was...

  • Casual Listener
  • ...f I make it private and public again, but when I made it private, it *actually* removed her as a collaborator and you couldn't tell which songs she added, even when I made it public again. I sent her a...
  • Alex
  • Moderator
  • 143 Views
  • 4 replies
  • 0 likes
  • 143 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wrong metadata is shown

https://open.spotify.com/album/1C20cDnTWvXXO27zH4Wsu8In the above album also the same issue, the playing song is different and the information what is showing is different.

  • Casual Listener
  • https://open.spotify.com/album/1C20cDnTWvXXO27zH4Wsu8 In the above album also the same issue, the playing song is different and the information what is showing is different.
  • Dian
  • Moderator
  • 123 Views
  • 3 replies
  • 0 likes
  • 123 Views
  • 3 replies
  • 0 likes

Superuser Contribution Se corta al estar escuchando

Buenas, ultimamente estoy escuchando música y se me está cortando el tema, tengo q volver a poner play. No es problema de conexión de internet, me pasa desde varias maquinas con distintos tipos de internet, desde el celular y desde la tablet. Soy usu...

  • Newbie
  • Buenas, ultimamente estoy escuchando música y se me está cortando el tema, tengo q volver a poner play. No es problema de conexión de internet, me pasa desde varias maquinas con distintos tipos de in...
  • Aniines
  • Visitor
  • 75337 Views
  • 24 replies
  • 22 likes
  • Social & Random
  • 75337 Views
  • 24 replies
  • 22 likes

Superuser Contribution Playlist gets reset when switching between devices

PlanPremiumCountrySouth AfricaDevice(iPhone 13, Amazon Echo Dot 4th gen)Operating System(iOS 16) My Question or IssueWhen using Spotify Connect to switch between devices, the currently playing playlist resets.It always resets to the same order.This r...

  • Regular
  •   Plan Premium Country South Africa Device (iPhone 13, Amazon Echo Dot 4th gen) Operating System (iOS 16)   My Question or Issue When using Spotify Connect to switch between devi...
  • OscarDC
  • Moderator
  • 243 Views
  • 6 replies
  • 0 likes
  • 243 Views
  • 6 replies
  • 0 likes

Superuser Contribution Songs disliked on desktop not syncing to mobile

Premium plan USA DeviceiPhone X, iOS 14 My Question or IssueAny songs I've disliked on my Discover Weekly on desktop (macOS Big Sur) do not sync to my phone. When I open the playlist on my phone, all of the songs are still visible and are not skipped...

  • Regular
  • Premium plan USA   Device iPhone X, iOS 14   My Question or Issue Any songs I've disliked on my Discover Weekly on desktop (macOS Big Sur) do not sync to my phone.  When I open t...
  • imseor
  • Newbie
  • 662 Views
  • 8 replies
  • 2 likes
  • dislike
    Dislike artist or song on ios
    Dislike Button
    sync across platforms
    Sync issue
    Sync to Phone
  • 662 Views
  • 8 replies
  • 2 likes

Superuser Contribution Can't rewind or fast-forward songs anymore

Hello, I used to be able to fast-forward and rewind songs as a premium subscriber, but have noticed that recently I'm unable to. Has the feature been removed?

  • Newbie
  • Hello,  I used to be able to fast-forward and rewind songs as a premium subscriber, but have noticed that recently I'm unable to. Has the feature been removed?
  • legend99
  • Visitor
  • 375 Views
  • 3 replies
  • 3 likes
  • App Usability
  • 375 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • Hey there,   We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team ...
  • NearlyNuble
  • Music Fan
  • 35073 Views
  • 229 replies
  • 46 likes
  • 35073 Views
  • 229 replies
  • 46 likes

Solved!!Superuser Contribution How can I download my liked songs list?

Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.

  • Regular
  • Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.
  • Hamikos9
  • Music Fan
  • 22294 Views
  • 15 replies
  • 0 likes
  • 22294 Views
  • 15 replies
  • 0 likes

Superuser Contribution Other users can open and follow my Daily Mix playlists from friends feed

Hey, are there any updates? I discovered that it's the same for my personalized mixtapes. When I'm listening to a mixtape and someone klicks on it in friends feed and saves it, they now have access to it whenever they want to. I feel uncomfortable wi...

  • Casual Listener
  • Hey, are there any updates? I discovered that it's the same for my personalized mixtapes. When I'm listening to a mixtape and someone klicks on it in friends feed and saves it, they now have access...
  • Eni
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • Other users can open and follow my Daily Mix playlists from friends feed
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist not playing the whole playlist

PlanPremiumCountryUKDevicePCOperating SystemWIndows 10 - Store AppMy Question or Issue When I am playing a playlist and I double click on another playlist in my library it only plays the first song in the new playlist then goes back to playing the ol...

  • Roadie
  • Plan Premium Country UK Device PC Operating System WIndows 10 - Store App My Question or Issue   When I am playing a playlist and I double click on another playlist in my library it on...
  • AlejaR
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes

Solved!! Can you link two tracks to always play consecutively in a playlist in shuffle mode?

Plan PremiumCountryUSADeviceiPhone 12Operating SystemiOS 11 Can you link two tracks to always play consecutively in shuffle mode? I see this question has been asked but looks like most the responses are a few years old and maybe the technology has ch...

  • Casual Listener
  • Plan  Premium Country USA Device iPhone 12 Operating System iOS 11   Can you link two tracks to always play consecutively in shuffle mode?  I see this question has been asked ...
  • JennyJohn
  • Newbie
  • 6853 Views
  • 2 replies
  • 7 likes
  • 6853 Views
  • 2 replies
  • 7 likes

Superuser Contribution Playlists are not available

Any playlist in my library is simply listed as "Playlist", clicking on it loads indefinitely. Search for Playlists, none come up. Clicking on a playlist link from an external source leads directly to an error.Opening the console I can see a "Error: E...

  • Newbie
  • Any playlist in my library is simply listed as "Playlist", clicking on it loads indefinitely. Search for Playlists, none come up. Clicking on a playlist link from an external source leads directly to...
  • Lyubka
  • Moderator
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album Picks vanishes/changes too much

PlanPremiumCountryCA Operating SystemAndroid My Question or IssueMy "album picks" vanish from time to time on mobile homepage. This is my favourite feature of Spotify and I wish it would not disappear at random. Also they change too frequently - ofte...

  • Visitor
  • Plan Premium Country CA   Operating System Android   My Question or Issue My "album picks" vanish from time to time on mobile homepage.  This is my favourite feature of Spotif...
  • desolation
  • Newbie
  • 1183 Views
  • 2 replies
  • 3 likes
  • album picks
    Albums
    Ideas
    personalization
  • 1183 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Many followed artists removed from library (but still in spotify catalog)

I had been "following" a number of artists. Now, they are not followed by my account and are also not a part of my library. They are, however, still included in the Spotify catalog. So many are missing from my library, but because of the way they are...

  • Casual Listener
  • I had been "following" a number of artists. Now, they are not followed by my account and are also not a part of my library. They are, however, still included in the Spotify catalog. So many are missi...
  • Eni
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not available in Moldova

Hello, I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country. I reached the Spotify support team and they told me that this might be because of my location. Well, this is not an acceptable ...

  • Visitor
  • Hello,   I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country.    I reached the Spotify support team and they told...
  • niksaysit
  • Newbie
  • 1881 Views
  • 9 replies
  • 11 likes
  • All Platforms
    Podcasts
  • 1881 Views
  • 9 replies
  • 11 likes

Takedown Notification - No Reason Given (What did I do?!)

PlanPremiumCountryAustralia I received this email this morning, for a playlist I had set as public.That's the whole email. There is no reason given for the takedown. I don't understand what I did wrong. The playlist was a simple best-of playlist for ...

Desmay2_0-1686969404290.png
  • Music Fan
  • Plan Premium Country Australia   I received this email this morning, for a playlist I had set as public. That's the whole email. There is no reason given for the takedown. I don't u...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Superuser Contribution Repeatedly getting takedown notices

Email from Spotify:Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.spotify:playlist:7lzP4XdJJ9udgbpwJpdpSERegards,Sp...

  • Casual Listener
  • Email from Spotify: Hello, We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more inform...
  • DragonLis
  • Casual Listener
  • 296 Views
  • 4 replies
  • 5 likes
  • takedown notification
  • 296 Views
  • 4 replies
  • 5 likes

Superuser Contribution Fake Reports on my playlists since 2+ years and support keeps ditching me

hi everyone. I have a bunch of playlists in which I put some of my favorite music and they keep getting reported with bots for "offensive/inappropriate content" and hidden from the search tab.In 2 years I've received more than TWO HUNDRED reports and...

  • Regular
  • hi everyone.  I have a bunch of playlists in which I put some of my favorite music and they keep getting reported with bots for "offensive/inappropriate content" and hidden from the search tab....
  • colinala
  • Casual Listener
  • 952 Views
  • 13 replies
  • 10 likes
  • 952 Views
  • 13 replies
  • 10 likes

Superuser Contribution Spotify is keep removing the name, description and picture of my playlist!

PlanPremiumDeviceiPhone 13 Pro MaxOperating SystemWindows 10 My Question or IssueI have a popular playlist with high followers. My playlist's name, description and picture are constantly being deleted. I fix it but it gets deleted over and over again...

  • Newbie
  • Plan Premium Device iPhone 13 Pro Max Operating System Windows 10   My Question or Issue I have a popular playlist with high followers. My playlist's name, description and picture are co...
  • WMASTER76
  • Newbie
  • 359 Views
  • 7 replies
  • 0 likes
  • 359 Views
  • 7 replies
  • 0 likes