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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298791 Views

96 replies

89 likes

  • 298791 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163007 Views

235 replies

44 likes

  • 163007 Views
  • 235 replies
  • 44 likes

Superuser Contribution Archiving Playlists

PlanPremiumCountryUKDeviceSamsung S23 UltraOperating SystemAndroid My Question or Issue Can you advise if there is a way to archive old playlists, I don't want to delete them. Just archive them.

Casual Listener

Plan Premium Country UK Device Samsung S23 Ultra Operating System Android   My Question or Issue   Can you advise if there is a way to archive old playlists, I don't want to dele...

Dessi

Moderator

2141 Views

3 replies

0 likes

  • 2141 Views
  • 3 replies
  • 0 likes

Superuser Contribution listening history missing

I am having an issue where my listening history not being present from a few days ago. I know for certain I listened to certain music that day which is not listed. More to the point I listened to a few songs from my discover weekly playlist that I ha...

Visitor

I am having an issue where my listening history not being present from a few days ago. I know for certain I listened to certain music that day which is not listed. More to the point I listened to a f...

JustSurviving

Newbie

928 Views

2 replies

1 likes

  • 928 Views
  • 2 replies
  • 1 likes

Superuser Contribution Some of my playlists are completely gone

PlanPremiumCountryFinlandDeviceAll devicesOperating SystemTested on Android and Windows My Question or IssueSome of my playlists are completely gone and I'm not able to listen to anything neither on my phone or PC. I haven't deleted them or touched t...

Visitor

Plan Premium Country Finland Device All devices Operating System Tested on Android and Windows   My Question or Issue Some of my playlists are completely gone and I'm not able to lis...

Eni

Moderator

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo agregar canciones a mi playlist compartida

PlanPremium PaísMéxico DispositivoPoco, iPhone, Laptop AcerSistema operativoiOS 18, Android 14, Windows 11 Mi pregunta o problemaNo puedo agregar canciones a la playlist compartida que tengo con una amiga, todo estaba bien hasta este fin de semana pa...

Casual Listener

  Plan Premium  País México  Dispositivo Poco, iPhone, Laptop Acer Sistema operativo iOS 18, Android 14, Windows 11   Mi pregunta o problema No puedo agregar canciones ...

Maria

Moderator

2269 Views

6 replies

0 likes

Ayuda
error
playlist
playlist compartida
Premium
sesión.
  • 2269 Views
  • 6 replies
  • 0 likes

Superuser Contribution why won't my songs in my play list only play for 3 seconds and stops, used to listen to the whole so

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

My Your Top Songs 2023 playlist is missing (still)

PlanPremiumCountryUSADevice(iPhone 16)Operating System(iOS 18, Windows 11.) My Question or IssueI'm missing my "Your Top Songs 2023" (and 21) playlists. I noticed that there is a closed similar issue from last month where it states that the problem w...

Newbie

Plan Premium Country USA Device (iPhone 16) Operating System (iOS 18, Windows 11.)   My Question or Issue I'm missing my "Your Top Songs 2023" (and 21) playlists. I noticed that there ...

mary564

Newbie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

New "artist" release appears on my main screen out of nowhere outside of my current music interests

PlanPremiumCountryDoes it matter for this issue?DevicePOCO X6 ProOperating SystemAndroid 14, HyperOS 1.0.8.0.UNLMIXM My Question or IssueI began using Spotify since a few days as a way to get back listening to my favorite anime songs, of which there ...

Casual Listener

Plan Premium Country Does it matter for this issue? Device POCO X6 Pro Operating System Android 14, HyperOS 1.0.8.0.UNLMIXM   My Question or Issue I began using Spotify since a few day...

Obanai_Iguro

Casual Listener

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify codes

PlanPremiumCountryUSDeviceiPhone 15Operating Systemios 18 My Question or IssueHi, I was wondering if there was a way to download the spotify codes for each individual song on my playlist all together, or if I have to do that separately for each one a...

Visitor

  Plan Premium Country US Device iPhone 15 Operating System ios 18   My Question or Issue Hi, I was wondering if there was a way to download the spotify codes for each individual...

Ivelina

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep Disrupted...by looping disappearing!

Plan PremiumCountry USADevice (iPhone, ipad, thinkpad, macbook air (outgoing) macbook pro (incoming)Operating System (, , Windows 10,) My Question or IssueI just started using Spotify regularly several months ago and building playlists. I the learned...

Casual Listener

  Plan Premium Country USA Device (iPhone, ipad, thinkpad, macbook air (outgoing) macbook pro (incoming) Operating System (, , Windows 10,)   My Question or Issue ...

Vasil

Moderator

336 Views

2 replies

0 likes

  • 336 Views
  • 2 replies
  • 0 likes

How do I stop spotify from saying Couldn't find that playlist

whenever I click on anything, like a playlist it comes up with an error message the says Couldn't find that playlist Search for something else?I can still click and play individual songs but I can't see individual playlists, I am on laptop so none of...

Visitor

whenever I click on anything, like a playlist it comes up with an error message the says Couldn't find that playlist Search for something else? I can still click and play individual songs but I can'...

ribezaz

Spotify Star

337 Views

1 replies

1 likes

  • 337 Views
  • 1 replies
  • 1 likes

MY MUSIC

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ribezaz

Spotify Star

228 Views

1 replies

1 likes

  • 228 Views
  • 1 replies
  • 1 likes

Some Game OST songs from my favorite game "Lobotomy Corporation" are locked

When I try to play my favorite songs from the game ex.(First warning) I can't because the songs are greyed out. What should I do? and before you ask i turned explicit content on it can play explicit content ok? Thank you and please help

Visitor

When I try to play my favorite songs from the game ex.(First warning) I can't because the songs are greyed out. What should I do? and before you ask i turned explicit content on it can play explicit ...

MuichiroAndYoichiro

Gig Goer

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

How can we find are favorite songs?

I like songs but sometimes i forget to add them to liked songs, and then I can't find them again. How can we fix that, can we have a listening history added on?

Gig Goer

I like songs but sometimes i forget to add them to liked songs, and then I can't find them again. How can we fix that, can we have a listening history added on?

MattSuda

Spotify Star

453 Views

1 replies

1 likes

  • 453 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stop Spotify From Playing A Whole Album, Or It's Songs Individually

I am new to Spotify Premium & right away: not happy!I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio".How do I stop Spotify from playing those albums? If not possible, then how do I stop ...

Casual Listener

I am new to Spotify Premium & right away: not happy! I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio". How do I stop Spotif...

bleeding_tree

Casual Listener

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

upload songs from my laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Amay

Spotify Star

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

Why my public playlist are not in my public profile?

I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?

Visitor

I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?

Amay

Spotify Star

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution The queue system doesn't work for me

PlanFree/PremiumCountryMéxico DeviceXiaomi Redmi Note 8Operating SystemAndroid My Question or IssueI have a lot of lists and I exchange songs through queues, I have updated the app to version 9.0.2.459 and since then they don't work for me and I get ...

Casual Listener

  Plan Free/Premium Country México  Device Xiaomi Redmi Note 8 Operating System Android   My Question or Issue I have a lot of lists and I exchange songs through queues, I h...

ulxzz_

Casual Listener

1218 Views

3 replies

0 likes

  • 1218 Views
  • 3 replies
  • 0 likes

How to report broken songs?

Hi all,sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer.Every now and then I find songs which are still in the catalogue but won't play. Actually they pretend to play, but they're si...

Casual Listener

Hi all, sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer. Every now and then I find songs which are still in the catalogue but wo...

aufdieohrn

Casual Listener

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes