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Please see below the most popular frequently asked questions.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 73117 Views
  • 61 replies
  • 66 likes
  • 73117 Views
  • 61 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 36731 Views
  • 58 replies
  • 30 likes
  • 36731 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 133065 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 133065 Views
  • 62 replies
  • 48 likes

Superuser Contribution Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • Hey there,   Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapp...
  • MorningCoffee_2021
  • Visitor
  • 83375 Views
  • 893 replies
  • 21 likes
  • 83375 Views
  • 893 replies
  • 21 likes

Superuser Contribution Random artists and albums appeared in my recently played

Plan FamilyPremiumAustralian Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ALL(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTonight I have 8 completely random albums appeared in my ‘recently played’. I’ve nev...

  • Casual Listener
  • Plan Family Premium Australian   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ALL (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Susan_GP
  • Moderator
  • 3095 Views
  • 11 replies
  • 2 likes
  • 3095 Views
  • 11 replies
  • 2 likes

Superuser Contribution Playlist gets reset when switching between devices

PlanPremiumCountrySouth AfricaDevice(iPhone 13, Amazon Echo Dot 4th gen)Operating System(iOS 16) My Question or IssueWhen using Spotify Connect to switch between devices, the currently playing playlist resets.It always resets to the same order.This r...

  • Regular
  •   Plan Premium Country South Africa Device (iPhone 13, Amazon Echo Dot 4th gen) Operating System (iOS 16)   My Question or Issue When using Spotify Connect to switch between devi...
  • coredump42
  • Casual Listener
  • 1007 Views
  • 12 replies
  • 1 likes
  • 1007 Views
  • 12 replies
  • 1 likes

Solved!! Spotify plays only one song from playlist and then pick another strange suggestion

PlanPremiumCountryPolandDeviceOnePlus 8T, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueHey guys! I have a strange issue since the Saturday. Every time I try to play any of my playlists or the one with new propositions for the week, ...

  • Casual Listener
  • Plan Premium Country Poland Device OnePlus 8T, PC Operating System Android Oreo, Windows 10   My Question or Issue Hey guys! I have a strange issue since the Saturday. Every time ...
  • yjade
  • Casual Listener
  • 2018 Views
  • 4 replies
  • 0 likes
  • 2018 Views
  • 4 replies
  • 0 likes

Superuser Contribution I clicked on Create folder but don't see where to enter folder name.

I'm trying to create playlist folders. I clicked on + and Create Folder but I don't see where to enter the folder name.

  • Visitor
  • I'm trying to create playlist folders. I clicked on + and Create Folder but I don't see where to enter the folder name.
  • Novy
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo agregar más canciones a biblioteca

PlanPremiumMéxicoandroid, escritorio Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums completos solo me permite agregar 1 o 2 canciones más, mi biblioteca aún no l...

  • Newbie
  •   Plan Premium México android, escritorio   Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums com...
  • Susan_GP
  • Moderator
  • 8568 Views
  • 12 replies
  • 3 likes
  • biblioteca
    canciones
    mas
  • 8568 Views
  • 12 replies
  • 3 likes

Superuser Contribution Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening:    You're usin...
  • krokodilicious
  • Visitor
  • 88355 Views
  • 388 replies
  • 17 likes
  • 88355 Views
  • 388 replies
  • 17 likes

Solved!!Superuser Contribution desktop workability space gets smaller

Artist Pick takes 70% of space and songtitles are not visible anymore they get cut on desktop while Your Library is expanded. Think this happened after last update. How can I opt-out this annoying Artist Pick images blocking half of the songtitles on...

  • Gig Goer
  • Artist Pick takes 70% of space and songtitles are not visible anymore they get cut on desktop while Your Library is expanded. Think this happened after last update.   How can I opt-out this an...
  • Lanciano007
  • Gig Goer
  • 455 Views
  • 9 replies
  • 0 likes
  • 455 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't show me my liked songs

PlanPremiumCountryGermanyDeviceHuawei P30 ProOperating SystemAndroid 10 My Issue Hi all, since yesterday i have a problem regarding spotify on phone.When i wanted to listen to my "liked songs" through Spotify on mobile i get a small pop up saying "so...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei P30 Pro Operating System Android 10   My Issue   Hi all,   since yesterday i have a problem regarding spotify on phone. When i ...
  • AlejaR
  • Moderator
  • 28832 Views
  • 10 replies
  • 0 likes
  • 28832 Views
  • 10 replies
  • 0 likes

Superuser Contribution Playlist won't load when shared to other people

When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged into, it says Page not found. I'm able to embed it...

  • Casual Listener
  • When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged...
  • smitty7720
  • Newbie
  • 3345 Views
  • 5 replies
  • 2 likes
  • 3345 Views
  • 5 replies
  • 2 likes

Playlist

I added one of my plaslist to my liked spongs, I removed and then added the playlist again.The order of recently added songs was messed up. I think a small few songs might of been removed and a few might of been added, but I don't know whats been cha...

  • Casual Listener
  • I added one of my plaslist to my liked spongs, I removed and then added the playlist again. The order of recently added songs was messed up. I think a small few songs might of been removed and a few...
  • Billy-J
  • Spotify Star
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Superuser Contribution Classical tracks missing detailed titles

Plan: PremiumCountry: USA Device: Desktop App Operating System: Windows 10 My Question or Issue: Igor Levit's "Beethoven Complete Piano Sonatas" is a behemoth of an album -- 9 discs, 102 tracks. Each of those tracks is a single movement from a piano ...

  • Casual Listener
  • Plan: Premium Country: USA   Device: Desktop App  Operating System: Windows 10      My Question or Issue: Igor Levit's "Beethoven Complete Pia...
  • Ivelina
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get back into a collaborative playlist ?

I created a collaborative playlist with my friend a year ago and I was the owner of it. I accidentally deleted that from my library in few months but for my friend it still shows that I am the owner of it. I tried looking for it in my library and rec...

  • Visitor
  • I created a collaborative playlist with my friend a year ago and I was the owner of it. I accidentally deleted that from my library in few months but for my friend it still shows that I am the owner ...
  • Joan
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restart playlist

When I finish my playlist it shows music that they think I like and to make sure that doesn't happen I would have to listen to another playlist for a bit and then come back. I would like if there was a button just to reset the playlist or something s...

  • Casual Listener
  • When I finish my playlist it shows music that they think I like and to make sure that doesn't happen I would have to listen to another playlist for a bit and then come back. I would like if there was...
  • Joan
  • Moderator
  • 1058 Views
  • 3 replies
  • 0 likes
  • 1058 Views
  • 3 replies
  • 0 likes

community playlist

How do I set up an intrumental playlist for students to play from chromebooks in a classroom?

  • Visitor
  • How do I set up an intrumental playlist for students to play from chromebooks in a classroom?  
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Superuser Contribution No longer see my top songs or artist of the month on my profile

Plan - Premium Country - Australia Device - Macbook air My Question or IssueI can no longer view my top songs of the month or top artists of the month on my profile, these were the items that were available only for my viewing and i think since the n...

  • Visitor
  • Plan - Premium   Country - Australia    Device - Macbook air   My Question or Issue I can no longer view my top songs of the month or top artists of the month on my profile...
  • Carson96
  • Visitor
  • 24583 Views
  • 74 replies
  • 31 likes
  • 24583 Views
  • 74 replies
  • 31 likes

I have spotify free on my iphone but have upgraded to spotify premium and c

I have made payment for premium and a have received a message that I have 3 months free. Spotify works fine on my free acount with adds but nothing works on the premium pro app except that it opens with a screen that says library but nothing download...

  • Visitor
  • I have made payment for premium and a have received a message that I have 3 months free. Spotify works fine on my free acount with adds but nothing works on the premium pro app except that it opens w...
  • Billy-J
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes