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My liked songs will not play on my PS5. They won't play if I shuffle them, try to play a song individually, start playing them on my phone and then pair to my PS5, etc. I have unlinked and relinked my account, delete apps from my phone and PS5, forgot device, renewed licenses, etc. Nothing has worked yet. Other playlists work as do individual songs, as long as I don't play them from my liked songs. I am at a loss and extremely frustrated, just want to listen to music while I play games.
Solved! Go to Solution.
Thanks for the reply.
Would you mind telling us roughly how many items you have in your account's library? If you have over 1, 000 Liked songs/ albums this could significantly slow down the performance of the app on some devices and cause issues similar to the ones you're experiencing.
Also, let us know if you've reached out to Sony and if they've given you some troubleshooting suggestions.
We'll be on the lookout for your reply.