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Liked Songs not syncing across devices

Hey folks!

 

We are receiving reports that some of you are experiencing persistent issues with your Liked Songs not syncing across all platforms. This includes iOS, Android, desktop app, and the Web Player. 

This is being looked into. We'll keep you posted as soon as there's anything new to share.

Comments
vitor19

I've had the same issue. What you need to do is force a sync in the playlist, so what works for me is:
- Start playing a song from the playlist you want to sync, from the updated device (the one that has all the songs)
- Sync the devices, so the song that's playing appears on the other device (the one that does not have the songs)
- Remove the song that's playing from the playlist, from the unsynced device
- Add it back on the synced device
By doing this mine updates every time.

afunnynut

Devices:
1. iPhone 14pro with Spotify App with latest IOS 

2. Macbook with latest MacOS

 

Add songs to the library on the phone

 

Issue:

MacOS Spotify app, signed to the same account - both Spotify and Apple just refuse to sync. 

So far these are the steps that do not work

  • Delete both Mac and iPhone Apps
  • Reinstall both Apps
  • Go to Mac settings for the Spotify App and clear cache and reinstall/reboot

What DOES work

  • Clear cache manually - ~/Library/Application Support/Spotify and ~/Library/com.spotify etc
  • Re-open the app or just uninstall and reinstall

What needs to happen

  • Spotify app should allow for cache cleaning completely
  • Sync should trigger a clean/cache update should the iPhone/Mac app detect a cache miss
  • A service implemented that periodically syncs data between the Mac and iPhone apps (maybe)
  • Trigger a cache clean when the Mac App is uninstalled - maybe a custom uninstaller? 
meiersa78

Still not working... I've tried everything, also old "solutions" I found on Reddit. Nothing. It does not sync. My "Liked Songs" playlist on my desktop has 44 more songs by now than the "Liked Songs" playlist on my phone. They are supposed to be synced. Always! Fix it!

jayc9419

Adding additional context here, had this issue on Win10 Desktop app just now. Liked songs did not appear until I fully deleted the folder/user files from Recycling Bin. After signing again my newest likes appeared.

aijsdajsd
My Windows app is missing all liked songs from the past couple of months. They show up on both of my phones. I've tried "Reset app data and restart", but it didn't help.
Tanih

I've had the same issue and it's been happening for months.

 

Doesn't sync if added on iOS, but syncs fine if I add things on PC.

 

I've tried everything listed in this thread (and dozens of others in the time I've spent trying to solve it on and off over the past few months).

 

It seems a bit strange that it can't seem to work, especially when paying for a service such as this you'd expect the bare minimum that it can sync something as simple as a like between devices on the same account.

 

Version: 

Spotify for Windows (64 bit)
1.2.65.255.g85e641b4

 

 Version:

iOS 9.0.50.511

 

Update: Upon following the initial context added by Jayc above, it does seem to work now, will have to test again after a reboot and in a day or two. But users shouldn't, in my opinion be needing to clean up files in the appdata to make functionality work. While I'm more than comfortable making changes like that, it's not an ideal way to solve a problem for many users.

 

 

benjammin687
Spotify on my Windows computer doesn't update songs that I've liked from other devices. I have to completely log out and reset app data every single time I attempt to use Spotify in order for it show my updated activity. What gives?
pun10tial

Hi @benjammin687!

Thanks for posting to the Spotify Community, I’ll try my best to help.

That does sound like a frustrating issue, I would try uninstalling Spotify then restarting your computer and reinstalling Spotify because that sounds like an issue with the app and doing those things usually fixes issues like that. If it doesn’t fix your issue, feel free to reply back and we’ll see what else we can do.


Thanks!

benjammin687

Unfortunately, I've gone down the uninstall/reinstall path several times and that does not seem to fix the issue. 

Tvike

On your PC click the 3 dots in the top left corner of the app. Go to Help > Troubleshooting > Reset App Data and Restart. Click OK on the warning that you will be logged out. Scan the QR code to authorize the login from your phone. When I did this while I was logged into Spotify on my phone, it gave me a prompt that allowed me to "pair" it with my PC and finally my songs were synced up on both phone and PC. Hope this helps.