Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have just installed spotify on my new computer. When I logged on, all my favourite albums have gone. They're still on my phone.
Is there a way to restore them to my computer?
Solved! Go to Solution.
Hey @dj-eagle64,
Since the clean reinstall didn't help, in my last reply is the link to the Ongoing Issue that Spotify is investigating. Check it out for more information.
Have a nice day!
Hey @dj-eagle64, thanks for reaching out to the Community!
Thanks for reporting this.
Could you first try a clean reinstall of the app following these steps?
If that doesn't help, then you're likely to be experiencing an Ongoing Issue that Spotify is investigating. You can find more information about this here. It'd be great if you'd take a look at it and add your + VOTEif you're still experiencing it.
Make sure to subscribe since Spotify will be posting all the related updates there.
I'll be here if you need anything else!
Hello Billy
I tried the steps you mentioned, but nothing happend. I still can't see my favourite albums.
But thanks for trying thoug.
Regards
Joern
Hey @dj-eagle64,
Since the clean reinstall didn't help, in my last reply is the link to the Ongoing Issue that Spotify is investigating. Check it out for more information.
Have a nice day!
Hey @dj-eagle64,
You're welcome. I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.
Have a nice day!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…