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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305055 Views

97 replies

92 likes

  • 305055 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172397 Views

242 replies

44 likes

  • 172397 Views
  • 242 replies
  • 44 likes

Superuser Contribution Unable to delete Empty Spotify playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is a blank playlist that is listed in my library- No cover image or content. Playlist i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

Ivan

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Delete songs from a playlist that are in a different list?

hi, i have a playlist which holds songs that are in another playlist as well, so they are "duplicate". is there any way to delete just those duplicate songs within one playlist?

Casual Listener

hi, i have a playlist which holds songs that are in another playlist as well, so they are "duplicate". is there any way to delete just those duplicate songs within one playlist?

OneByBoo

Roadie

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleting album from favourite albums does not delete all songs from favourite songs

i have an issue with the favourites... i opened another discussion, maybe i am using spotify the wrong way... idk to this topic:i have downloaded audio books > these appear now at my favourite albums and my favourite songs (both of which i dont like ...

Casual Listener

i have an issue with the favourites... i opened another discussion, maybe i am using spotify the wrong way... idk   to this topic: i have downloaded audio books > these appear now at my fa...

Mario

Spotify Legend

1062 Views

1 replies

0 likes

  • 1062 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloads added automatically to favourites - i don't want :)

Hello peops,i am wondering:when i download any albums on my mobile (especially audio books for long roadtrips!) they are added automatically to my favourite songs/albums.i don't want this!i want to listen occasionally to my "playlist" favourite songs...

Casual Listener

Hello peops, i am wondering: when i download any albums on my mobile (especially audio books for long roadtrips!) they are added automatically to my favourite songs/albums. i don't want this! i w...

tofusteak

Visitor

2343 Views

6 replies

6 likes

  • 2343 Views
  • 6 replies
  • 6 likes

Superuser Contribution Doesn't give me 30 minutes of ad-free music anymore

PlanFreeCountryUSADeviceiPhone X My Question or IssueThe other day, I was listening to music and I got the ad that said to watch a video to get 30 minutes of ad-free music and I clicked no thanks because at the moment I was only going to play one mor...

Casual Listener

Plan Free Country USA Device iPhone X   My Question or Issue The other day, I was listening to music and I got the ad that said to watch a video to get 30 minutes of ad-free music and I ...

hbwriley

Casual Listener

6930 Views

2 replies

0 likes

  • 6930 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unplayable song

Hi,I wonder why I saw gray song at the song I was looking for. It was strange because I already log out then log in again but it still can't be played. I don't know what's happened but I hope you can fix it fast because I already pay monthly for it. ...

Newbie

Hi, I wonder why I saw gray song at the song I was looking for. It was strange because I already log out then log in again but it still can't be played. I don't know what's happened but I hope you c...

Ivan

Spotify Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

random blank playlists

PlanPremiumCountryUSADeviceiPhone 11 proOperating SystemiOS 13 My Question or Issuewhen i add songs into playlists, there’s a whole list of random blank saved playlists and i can’t add to them or see them   

Casual Listener

Plan Premium Country USA Device iPhone 11 pro Operating System iOS 13   My Question or Issue when i add songs into playlists, there’s a whole list of random blank saved playlists and i...

kathyn

Casual Listener

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
  • 0 likes

Can't play downloaded songs.

I have songs from bandcamp. They are on my phone. Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored on the same device the app is installed on. So I jumped through...

Casual Listener

I have songs from bandcamp.  They are on my phone.  Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Lyrics

PlanPremiumCountryMexico DeviceSamsung galaxy note 8Operating SystemAndroid 9.0 My Question or IssueIt's a problem, when I put the Lyrics in full screen, I look at them for a few seconds and when I look at the real world I have vision problems, if th...

Newbie

Plan Premium Country Mexico    Device Samsung galaxy note 8 Operating System Android 9.0   My Question or Issue It's a problem, when I put the Lyrics in full screen, I look ...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Superuser Contribution I unfollowed a secret playlist, why is it that I can still see it on my feed?

I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see it every time I update it? Because that is the case ...

Visitor

I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see i...

Mario

Spotify Legend

1416 Views

1 replies

0 likes

  • 1416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files & missing folders

PlanPremiumCountryUKDeviceLenovo AIO700 Desktop PCOperating SystemWindows 10 My Question or IssueI have my music collection on a HDD disk attached by USB to PC. Using the Spotify desktop app, I have the external HDD mapped to local files - working fi...

Casual Listener

Plan Premium Country UK Device Lenovo AIO700 Desktop PC Operating System Windows 10   My Question or Issue I have my music collection on a HDD disk attached by USB to PC. Using the Spo...

roghar55

Casual Listener

1032 Views

2 replies

0 likes

  • 1032 Views
  • 2 replies
  • 0 likes

Last played artists feature not working

My Question or IssueThis issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for everyone.’, keep up to date, refresh etc for it to work. The la...

Newbie

My Question or Issue This issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for every...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! I Want To Complain

I really hope someone from Spotify sees this, and not just other users. First of all, I want to complain about being forced to post in a community. I find it ironic that I pay you for a service, yet when I have a problem I have to ask people who don'...

Casual Listener

I really hope someone from Spotify sees this, and not just other users. First of all, I want to complain about being forced to post in a community. I find it ironic that I pay you for a service, yet ...

evy6i0zghd380re67e4j

Newbie

3882 Views

5 replies

6 likes

complaint
disappearing
service
  • 3882 Views
  • 5 replies
  • 6 likes

all my liked songs/albums and followed artists disappeared

after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty

Casual Listener

after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty  

user-removed

Not applicable

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Favorite Songs

PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 9, Windows 10) My Question or IssueThe favorite songs on my smartphone have disappeared a few days ago. They are all still there on my computer. Even deleting and then downloading di...

Visitor

Plan Premium Country Germany Device (Huawei P10) Operating System (Android 9, Windows 10)   My Question or Issue The favorite songs on my smartphone have disappeared a few days ag...

Ivan

Spotify Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists dissapear from my library, can't filter by downloaded songs

PlanPremiumCountryArgentinaDevice(Redmi Note 8, HP Notebook)Operating System(MIUI 11, Windows 10) My Question or IssueA few weeks back I discovered that when I go into the library, artists section only a few of them show up, and I just gives me the o...

Casual Listener

Plan Premium Country Argentina Device (Redmi Note 8, HP Notebook) Operating System (MIUI 11, Windows 10)   My Question or Issue A few weeks back I discovered that when I go into the li...

Infinible

Casual Listener

417 Views

2 replies

0 likes

  • 417 Views
  • 2 replies
  • 0 likes

Solved!! I can't add more songs to my library nor I can't remove

 PlanPremiumCountryMexicoDeviceSamsung Galaxy A20Operating SystemI don't know My Question or IssueI don't know if I'm the first one reporting this but ever since last week I had this issue where the app won't let me add more songs to my library becau...

Casual Listener

  Plan Premium Country Mexico Device Samsung Galaxy A20 Operating System I don't know    My Question or Issue I don't know if I'm the first one reporting this but ever since last...

SoundShots

Composer

2946 Views

3 replies

0 likes

  • 2946 Views
  • 3 replies
  • 0 likes

I lost my entire Liked Songs

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueToday I just noticed that I lost every single of my Liked Songs, I have 2 songs now instead 2500+. I closed my account and reopened, I deleted the app and reinstalled, I ...

Casual Listener

Plan Premium Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Today I just noticed that I lost every single of my Liked Songs, I have 2 songs now instead 2500+....

jimboisse

Visitor

1257 Views

7 replies

3 likes

  • 1257 Views
  • 7 replies
  • 3 likes

Superuser Contribution I have downloaded playlists but only some songs play when I have it set to offline mode?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Sabrinamarie10

Visitor

1504 Views

2 replies

0 likes

  • 1504 Views
  • 2 replies
  • 0 likes

Superuser Contribution filter local files

I dont want that every mp3 in my computer play on my local files, theres a way to filter only a folder?

Visitor

I dont want that every mp3 in my computer play on my local files, theres a way to filter only a folder?

AlejaR

Moderator

3645 Views

5 replies

0 likes

  • 3645 Views
  • 5 replies
  • 0 likes