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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305460 Views

97 replies

92 likes

  • 305460 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

173767 Views

242 replies

44 likes

  • 173767 Views
  • 242 replies
  • 44 likes

Now that we have unlimited likes, I can't play songs from my Liked Songs playlist

PlanPremiumCountry - USA Device(iPhone 11, iPad, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI now have over 40,000 liked songs, but I cannot play any from any device from the Liked Songs library. Help?

Regular

Plan Premium Country - USA   Device (iPhone 11, iPad, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue I now have over 40,000 liked songs, but I cannot play...

OneByBoo

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!! I listen to music before going to bed, but now my no repeat and 2 daily mixes are with game OSTs

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueIs there any way to hear music anonymously? I usually listen to music before going to bed, but I don't want my playlist to be messed up by game OSTs

Visitor

  Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue Is there any way to hear music anonymously? I usually listen to music before going to b...

Emilia_8

Community Legend

1393 Views

1 replies

0 likes

  • 1393 Views
  • 1 replies
  • 0 likes

One Account Multiple Device, different problem

PlanPremiumCountryIndonesiaDevice(Macbook pro 2017, Samsung galaxy note 10, Samsung galaxy tab A8 2020)Operating System(Android 10, Mac OS Catalina) My Question or IssueIm premium family user,my account connect to my 3 device, smartphone, tablet & la...

Visitor

Plan Premium Country Indonesia Device (Macbook pro 2017, Samsung galaxy note 10, Samsung galaxy tab A8 2020) Operating System (Android 10, Mac OS Catalina)   My Question or Issue Im pr...

OneByBoo

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Spotify Playlist Shuffle is extremely poor, but I found an external temporary solution

Everyone knows by now the state of Spotify's 'shuffle' and how it doesn't actually shuffle an entire playlist. When I discovered that was happening, I found this service that does everything right about shuffling. It provides different algorithms for...

Casual Listener

Everyone knows by now the state of Spotify's 'shuffle' and how it doesn't actually shuffle an entire playlist. When I discovered that was happening, I found this service that does everythin...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

I recently played a playlist that I liked and now it's gone from my history

I recently played someone else's playlist from just browsing through random playlists from the search feed and I went to go find the playlist again... and it's gone from my recently played. Any way I could find the playlist again? I don't know the pe...

Casual Listener

I recently played someone else's playlist from just browsing through random playlists from the search feed and I went to go find the playlist again... and it's gone from my recently played. Any way I...

user-removed

Not applicable

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Wrapped experience/playlist inaccuracy

My Question or IssueI’ve been unsatisfied with the last couple of results from Spotify’s Wrapped experience. I have a Last.fm account and considering Spotify is where I listen to all of my music, it’s pretty easy to clock the inaccuracy. I searched o...

Casual Listener

My Question or Issue I’ve been unsatisfied with the last couple of results from Spotify’s Wrapped experience. I have a Last.fm account and considering Spotify is where I listen to all of my music, i...

azevedopedro

Casual Listener

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Account Hacked. All Playlists Gone. Help!

Plan PremiumCountry US Device iPhone 8Operating System iOS 10 My Question or IssueMy account has been hacked and playlists are all gone. I tried to restore them but I couldn’t scroll back in time far enough. The hacks obviously came a long time ago. ...

Visitor

Plan Premium Country US   Device iPhone 8 Operating System iOS 10   My Question or Issue My account has been hacked and playlists are all gone. I tried to restore them bu...

Billy-J

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Can't listen to artist.

https://open.spotify.com/artist/0A7d0PJxaLO7CGI94ht6PX?si=IJTprdxkSU6Jey5lAkiZEgIn Ireland and I can't seem to listen to this artist. Have premium subscription but it won't let me. Why add artist I don't have access too. Grrr

Visitor

https://open.spotify.com/artist/0A7d0PJxaLO7CGI94ht6PX?si=IJTprdxkSU6Jey5lAkiZEg In Ireland and I can't seem to listen to this artist. Have premium subscription but it won't let me. Why add artist I...

Billy-J

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

All albums gone?

PlanPremiumCountry DevicehuaweiOperating SystemAndroid My Question or IssueI was listening to some music and favourited a song, but there was a pop up that said my liked songs was full and that I needed to delete some. I went to do that, deleted 1 al...

Visitor

  Plan Premium Country   Device huawei Operating System Android   My Question or Issue I was listening to some music and favourited a song, but there was a pop up that said ...

OneByBoo

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Downloaded (offline) songs not available in a different account on the same device.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium duoCountryRSADeviceSamsung note 5Operating SystemAndroid ??? My Question or IssueMy wife and I signed up for the duo pre...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium duo Country RSA Device Samsung note 5 Operating System And...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Spotify Desktop App Adds Its Own Songs

I believe I have a trial edition of the new Spotify desktop app, and the app keeps adding its own songs to my playlists without any way for me to remove it. This is extremely annoying. Is there any way to stop this?

Visitor

I believe I have a trial edition of the new Spotify desktop app, and the app keeps adding its own songs to my playlists without any way for me to remove it. This is extremely annoying. Is there any w...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Imported Music Quality

Right, so I've been importing music onto Spotify from my local files for a while now, because a lot of the tracks in Genre I listen to sometimes can't be posted by an artist due to copyright (Remixes and such). I've noticed that these tracks can be v...

Casual Listener

Right, so I've been importing music onto Spotify from my local files for a while now, because a lot of the tracks in Genre I listen to sometimes can't be posted by an artist due to copyright (Remixes...

OneByBoo

Roadie

3179 Views

3 replies

1 likes

  • 3179 Views
  • 3 replies
  • 1 likes

i have premium and I have a problem. "recently played" on laptop remains empty!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution One year of songs "liked" have vanished o_O

Plan : FamilyCountry France Device : iPhone SE (2016) and Macbook Pro 16"Operating System : Last ones, up to date. My Question or Issue Hi there, All the songs I've "liked" since last september have disappeared. That's... it.I don't think I've done a...

Casual Listener

Plan : Family Country France   Device : iPhone SE (2016) and Macbook Pro 16" Operating System : Last ones, up to date.   My Question or Issue   Hi there,   All...

Xenia

Moderator

697 Views

1 replies

0 likes

Other
  • 697 Views
  • 1 replies
  • 0 likes

Recommended songs for Liked Songs "playlist"

Hi, I'm new to Spotify and am confused by "Liked Songs". I've imported my playlists from Apple Music and at the bottom of each playlist there is "Recommended Songs. Based on the songs in this playlist". This is great! However, I don't have this optio...

Visitor

Hi, I'm new to Spotify and am confused by "Liked Songs".   I've imported my playlists from Apple Music and at the bottom of each playlist there is "Recommended Songs.  Based on the songs ...

MartinStoichkov

Community Legend

5006 Views

1 replies

2 likes

  • 5006 Views
  • 1 replies
  • 2 likes

Solved!! Chick Corea Elektric Band

I really cant understand why Beneath the Mask and Paint the World albums aren't there. Especially Beneath the Mask since that album is on Spotify but only 2 songs are available, others are grayed out. And Mafia's soundtrack is grayed out too.

Casual Listener

I really cant understand why Beneath the Mask and Paint the World albums aren't there. Especially Beneath the Mask since that album is on Spotify but only 2 songs are available, others are grayed out...

charliedaniels7

Casual Listener

2304 Views

2 replies

3 likes

  • 2304 Views
  • 2 replies
  • 3 likes

Superuser Contribution Liked songs playlist

PlanPremiumCountryUSADeviceiPhone XR Operating SystemiOS 13 My Question or IssueI have a couple hundred songs in my liked playlist and I wanna delete them all at once. I’ve tried the ctrl-a method to Select all and delete and it did absolutely nothin...

Visitor

  Plan Premium Country USA Device iPhone XR  Operating System iOS 13   My Question or Issue I have a couple hundred songs in my liked playlist and I wanna delete them all at...

Mario

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving downloads to SD card failed, now library on phone is out of sync

PlanPremiumCountryUnited States of America DeviceLG G7 ThinQ LM-G710ULMOperating SystemAndroid 9 (Kernel 4.9.112) My Question or IssueI was in the middle of moving my downloads from my 64GB internal storage to my 128 GB SD card when I lost my data co...

Regular

Plan Premium Country United States of America   Device LG G7 ThinQ LM-G710ULM Operating System Android 9 (Kernel 4.9.112)   My Question or Issue I was in the middle of moving my ...

Reaper_EXE

Casual Listener

2500 Views

10 replies

2 likes

  • 2500 Views
  • 10 replies
  • 2 likes

Local music on computer becomes unavailable on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S6My Question or IssueI listen to local mp3's on Spotify desktop, which are on playlists that I sync to my phone. However, soon after syncing, some of the files grey out on my phone so that when the...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S6 My Question or Issue I listen to local mp3's on Spotify desktop, which are on playlists that I sync to my phone. However, soon after...

Billy-J

Spotify Star

576 Views

2 replies

0 likes

local files
syncing
  • 576 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to delete Empty Spotify playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is a blank playlist that is listed in my library- No cover image or content. Playlist i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

Ivan

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes