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My deskop spotify has library and album issues.

Solved!

My deskop spotify has library and album issues.

Plan

Premium

Country

Turkey

Device

Pc

Operating System

Windows 10

 

My Question or Issue

I didn't change my password or e-mail. I was using it as usual on my PC and before 2-3 days suddenly my library has gone empty. And albums section too. I did pay the monthly price. I deleted and downloaded it again but nothing changed. It's normal on my phone I can see my library and albums on my phone.(I can play songs its only about library and albums section)

 

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Reply

Accepted Solutions
Marked as solution

Hey @bthncskn, thanks for reaching out to the Community!

 

Thanks for reporting this.

This is an Ongoing Issue that Spotify is investigating. You can find more information about this here. It'd be great if you'd take a look at it and add your + VOTE if you're still experiencing it. 

 

Make sure to subscribe since Spotify will be posting all the related updates there.

 

I'll be here if you need anything else!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @bthncskn, thanks for reaching out to the Community!

 

Thanks for reporting this.

This is an Ongoing Issue that Spotify is investigating. You can find more information about this here. It'd be great if you'd take a look at it and add your + VOTE if you're still experiencing it. 

 

Make sure to subscribe since Spotify will be posting all the related updates there.

 

I'll be here if you need anything else!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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