Old playlists not appearing in recovery

[spirrie]

I'm trying to recover some of my very old playlists, but they aren't appearing in the recovery menu. I saw them a few months ago when I was switching to the student plan, but when I tried to recover them today they weren't there. Is there a certain amount of time they can stay there, or did something change when I switched my account plan?

Thanks in advance!

[OneByBoo]

Hi there @spirrie,

thanks for posting !

Switching between plans does not harm your account content.

I believe the amount of time which playlists are recoverable is within the current year.

However, is there a chance you've created a new account for your student plan or by mistake have logged in with the wrong credentials ?

Please make sure to use this help page to locate all accounts listed with your details.

Let me know how it goes 🙂

[spirrie]

I made sure to keep the same accounts, so I don' think that's it

EDIT: It's almost definitely the time limit within a year, they're definitely older than that

[Loxer]

Hey @spirrie, welcome to the Community.

Hope you're doing great!

Could you check the solution given in this thread?

Let me know if that answers your question 🙂