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Solved!! How to select several songs from my "liked songs" playlist to move them to a new playlist

New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max

Visitor

draak801

Casual Listener

545406 Views

79 replies

16 likes

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Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

sm007

Casual Listener

282065 Views

137 replies

64 likes

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  • 137 replies
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Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

PrestonRBX

Visitor

197088 Views

92 replies

9 likes

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Solved!! Following your Listening Stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

Bryt

Casual Listener

317689 Views

101 replies

94 likes

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Superuser Contribution My 2019 Wrapped doesn't work?

When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!"Mobile (Android): Launches spotify, displays a page where I can click the 'unwrapped' b...

Music Fan

When I click the link from the email, I get the following responses -  Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!" Mobile (Android): Launc...

Mario

Spotify Legend

2195 Views

3 replies

3 likes

unwrapped
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deleted downloads

i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or don't apply. i've seen that it is a reoccurring pro...

Newbie

i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or ...

547 Views

0 replies

0 likes

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Spotify was fine and now it's not.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI downloaded Spotify on my Xbox because for some reason Pandora wouldn't load and I liked it ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I downl...

LimaWhiskey

Casual Listener

526 Views

1 replies

0 likes

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  • 1 replies
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Unpersonalized playlists from Spotify

I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scrolled through the "Best of the decade for you" playlist f...

Casual Listener

I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection.  This year, however, I'm starting to have my doubts after I scr...

Minty

Casual Listener

1082 Views

2 replies

0 likes

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Superuser Contribution Songs disappeared from playlist

PlanPremiumCountryUnited States DeviceiPhone 8, Surface Laptop 2Operating SystemiOS 10, Windows 10 My Question or IssueThe songs from my playlist have disappeared. On Desktop it shows the playlist as empty (0 songs) and on my mobile app and the web p...

Visitor

Plan Premium Country United States   Device iPhone 8, Surface Laptop 2 Operating System iOS 10, Windows 10   My Question or Issue The songs from my playlist have disappeared. On ...

Mario

Spotify Legend

376 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

2 "YourTopSongs2019" playlists

Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...

Casual Listener

Hi Spotify Support,   I hope you're having a good time.   Plan Premium Country Ireland Device (iPhone, PC, Macbook Pro late 2016) Operating System (iOS 13, Windows 10, MacOS Moja...

470 Views

0 replies

1 likes

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Are the yearly listening hour statistics only based on online streaming?

Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...

Regular

Dear friends,   I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...

1198 Views

0 replies

0 likes

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All of my downloaded music disappeared!

PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!

Newbie

Plan Premium Country Usa Device  Samsung Galaxy 9+   My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...

1006 Views

0 replies

0 likes

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add an album to a playlist

Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...

Roadie

  Plan free Country uk Device Android tablet 6.0.1 & android phone 9     Another thread said this was available again an that I should come to these boards if I still had a p...

headey

Roadie

3142 Views

2 replies

0 likes

8.5.33.831
album
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How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

Visitor

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...

890 Views

0 replies

0 likes

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trouble with playing on chromecast

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...

Visitor

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...

308 Views

0 replies

0 likes

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Can't make a queue by searching after new update

PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...

Newbie

Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9   ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...

Artherix

Casual Listener

831 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

Casual Listener

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...

harriet1234

Casual Listener

1091 Views

2 replies

0 likes

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Superuser Contribution Statistics shows my TOP artist is I never heard of. Hidden advertising???

PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...

Gig Goer

Plan Premium Country USA Device PC, Android Head Operating System Windows 7, Windows 10, Android 9   My Question or Issue   Statistics in 2019 Wrapped shows my TOP artist is I ne...

Katerina

Spotify Legend

447 Views

1 replies

0 likes

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  • 1 replies
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Restore previous version of playlist?

PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...

Newbie

Plan Premium Country England Device iPhone 7 Operating System iOS 13   My Question or Issue so it might be a very dumb question but basically i used a website tool thingy called randif...

505 Views

0 replies

0 likes

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Not all albums shown on artist's "album" section

Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...

Roadie

  Hi,   where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer.   Live a Bercy, Avant que l...

Lucky50300

Regular

1508 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution My Wrapped Decade Playlist shows artists I have marked with "I don't like artist X"

My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...

Casual Listener

My Question or Issue What's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finla...

cowknee

Casual Listener

5952 Views

11 replies

21 likes

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  • 11 replies
  • 21 likes

load of my huge library on my new smartphone stops each time i switch to another app?

Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...

Newbie

Plan Premium Country France Device iPhone XS on iOS 13.2.3   My Question or Issue Just activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,...

269 Views

0 replies

0 likes

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During the break in Premium period, my favorites are gone

PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.

Visitor

Plan Premium Country Poland Device Xiaomi Mi 9T Operating System Android   My Question or Issue During the break in Premium period, my Playlists and favorites are gone. I can restore ...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
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