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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304316 Views

96 replies

91 likes

  • 304316 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170891 Views

242 replies

44 likes

  • 170891 Views
  • 242 replies
  • 44 likes

Solved!! liked songs aren't visible

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My liked songs are not visible on my desktop. I can still play them from my android but if I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Loxer

Community Legend

2496 Views

1 replies

0 likes

  • 2496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast title bug when scrolling through its tracks

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issuethe reduced play/following bar shows 'true' instead of the podcast name.

Newbie

Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue the reduced play/following bar shows 'true' instead of the podcast name.  

Peter

Spotify Legend

1651 Views

1 replies

1 likes

  • 1651 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duplicated songs and albums on library

PlanStudentCountryBrazilDeviceElephone A4 ProOperating SystemAndroid OreoMy Question or IssueI noticed that some song from several albums are duplicated in my library. I tried unsaving those albums and songs and re-saving them, but the problem persis...

Newbie

Plan Student Country Brazil Device Elephone A4 Pro Operating System Android Oreo My Question or Issue I noticed that some song from several albums are duplicated in my library. I tried unsav...

Peter

Spotify Legend

2069 Views

1 replies

0 likes

  • 2069 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 songs from my playlist won't download to my android phone for offline play

I have local files downloaded on my PC's Spotify. I added them to my playlist and the majority downloaded to my Android phone for offline play. That said, there are 3 songs that did not download to my phone. They are grayed out and do not have the do...

Visitor

I have local files downloaded on my PC's Spotify. I added them to my playlist and the majority downloaded to my Android phone for offline play. That said, there are 3 songs that did not download to m...

Petya

Community Legend

1530 Views

1 replies

0 likes

  • 1530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't load or play anything on my android

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid Nougat/7.0 My Question or Issue(9/28/19) This morning when I opened spotify everything wasn't loading, so I gave it a minute to load. Once the playlist I wanted to listen to "loaded"...

Visitor

Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android Nougat/7.0   My Question or Issue (9/28/19) This morning when I opened spotify everything wasn't loading, so ...

Petya

Community Legend

5326 Views

1 replies

2 likes

  • 5326 Views
  • 1 replies
  • 2 likes

Can't add album to playlist anymore

I have a playlist in which I add all albums released in 2019 that I want to check out. Until last week I was able to add a complete album to this playlist. Now the option seems to be completely gone. I really don't want to add one song at a time to t...

Regular

I have a playlist in which I add all albums released in 2019 that I want to check out. Until last week I was able to add a complete album to this playlist. Now the option seems to be completely gone....

RandomZombie11

Casual Listener

43110 Views

40 replies

90 likes

  • 43110 Views
  • 40 replies
  • 90 likes

Can't see downloaded songs

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid 8.0 I noticed that you can see if you downloaded a specific song in a playlist. You can see a 'downloaded'-icon left to the song name. When I am opening the album, I can't see that icon. Ple...

Music Fan

Plan Premium Country Germany Device LG G6 Operating System Android 8.0   I noticed that you can see if you downloaded a specific song in a playlist. You can see a 'downloaded'-icon left...

Nicolaiaiai

Music Fan

4896 Views

11 replies

1 likes

album
Can't download
show download
single
  • 4896 Views
  • 11 replies
  • 1 likes

Solved!! Spotify ads playing before/after podcasts with premium

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Pie (9.0.0) My Question or IssueThe other day when listening to a podcast, I was served targeted ads at the start and end of the podcast. I was able to determine that the ads wer...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Pie (9.0.0)   My Question or Issue The other day when listening to a podcast, I was served target...

AndrewRobs01

Composer

6886 Views

8 replies

0 likes

Android
Podcasts
Premium
  • 6886 Views
  • 8 replies
  • 0 likes

Superuser Contribution How to share the "Liked Songs" Playlist?

PlanPremiumCountryGermanyDevice/Operating SystemIphone XR (iOS12) / Android(?) / Windows10 My Question or IssueFirst i want to say "HI" to the Community And then back to Topic: I want to share the liked Songs with a friend an she wants to share her l...

Casual Listener

Plan Premium Country Germany Device/Operating System Iphone XR (iOS12) / Android(?) / Windows10   My Question or Issue First i want to say "HI" to the Community 😄 And then back to To...

Mihail

Spotify Legend

618991 Views

12 replies

50 likes

Other
  • 618991 Views
  • 12 replies
  • 50 likes

Solved!!Superuser Contribution Liked songs coming up COMPLETELY blank

PlanFreeCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueI have this issue on both the web player and the computer download. When I go to my liked songs, I sometimes get an error message where the songs wont load, or as of this...

Regular

Plan Free Country USA Device Chromebook Operating System Chrome OS   My Question or Issue I have this issue on both the web player and the computer download. When I go to my liked song...

Xenia

Moderator

12511 Views

20 replies

2 likes

Music
  • 12511 Views
  • 20 replies
  • 2 likes

Played vs. Unplayed Podcasts

PlanFreeCountryUSA DeviceCoolpadOperating SystemAndroid version 9 My Question or IssueI'm having an issue with the podcasts. For one, when I sort by date, it doesn't stay that way (okay I'm a little lazy on that one). For another, when I sort by 'unp...

Casual Listener

  Plan Free Country USA   Device Coolpad Operating System Android version 9   My Question or Issue I'm having an issue with the podcasts. For one, when I sort by date, it d...

Corliss

Casual Listener

1967 Views

2 replies

4 likes

  • 1967 Views
  • 2 replies
  • 4 likes

Multi-select tracks feature disappeared

PlanPremiumCountryUKDeviceSamsung S5 Operating SystemAndroid Lollipop My Question or IssueHi,A feature that has always been lacking on Spotify is the ability to select multiple songs to add to a queue, however, i recently found that by pressing and h...

Visitor

  Plan Premium Country UK Device Samsung S5  Operating System Android Lollipop   My Question or Issue Hi, A feature that has always been lacking on Spotify is the ability t...

VillageHero

Regular

2455 Views

2 replies

5 likes

  • 2455 Views
  • 2 replies
  • 5 likes

Podcast Names Change to True After Scroll

PlanPremiumCountryUnited StatesDeviceAlienware m15 Laptop Operating SystemWindows 10Build1.1.15.448.g00fba0e3 My Question or Issue (Bug)This isnt a critical issue, just something I noticed while using the app. When scrolling down through a podcast, t...

Casual Listener

Plan Premium Country United States Device Alienware m15 Laptop  Operating System Windows 10 Build 1.1.15.448.g00fba0e3   My Question or Issue (Bug) This isnt a critical issue, j...

Loxer

Community Legend

2497 Views

3 replies

5 likes

  • 2497 Views
  • 3 replies
  • 5 likes

Superuser Contribution Podcast download restarts if you try to play before download has completed

Plan: PremiumCountry: USADevice: LG V50 ThinQOperating System: Android I live in a rural area with slow internet, so I have to download all my podcasts before I listen to them (no streaming). I listen to news podcasts every morning, and am often wait...

Casual Listener

Plan: Premium Country: USA Device: LG V50 ThinQ Operating System: Android   I live in a rural area with slow internet, so I have to download all my podcasts before I listen to the...

Guido

Spotify Legend

1319 Views

1 replies

0 likes

  • 1319 Views
  • 1 replies
  • 0 likes

Superuser Contribution App is extremely slow at opening artists, albums, and playlists

PlanPremiumCountryUS As the title says the app has become extremely slow at loading literally all forms of music. The streaming itself works fine on both wifi and mobile data, so it is definitely not a connection issue. I have restarted my phone, del...

Roadie

Plan Premium Country US     As the title says the app has become extremely slow at loading literally all forms of music. The streaming itself works fine on both wifi and mobile data, ...

ENMCKIE

Regular

6983 Views

9 replies

2 likes

  • 6983 Views
  • 9 replies
  • 2 likes

Superuser Contribution Podcasts No Longer in "Your Library"

Plan - Premium Country- USA Device- Pixel 3 Operating System- Android 9 Spotify Version- 8.5.23.686 My Question or Issue Podcasts used to be available in library, but a couple of months ago this feature disappeared. Will podcasts ever come back? I wa...

Music Fan

Plan  - Premium   Country - USA   Device - Pixel 3   Operating System - Android 9   Spotify Version - 8.5.23.686   My Question or Issue   Podcasts ...

Petya

Community Legend

3154 Views

1 replies

0 likes

  • 3154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't find podcast recommendations

PlanPremiumCountrySingaporeDeviceSony Xperia XA1Operating SystemAndroid (Pie) My Question or IssueThis morning, on the Home tab of the Spotify app, there was a section for recommended podcasts based on my other listens. I found a podcast in there tha...

Newbie

Plan Premium Country Singapore Device Sony Xperia XA1 Operating System Android (Pie)   My Question or Issue This morning, on the Home tab of the Spotify app, there was a section for re...

Peter

Spotify Legend

3558 Views

1 replies

0 likes

podcast
recommendation
  • 3558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists and podcasts option no longer available in your library

PlanPremiumCountry DeviceMotorola g7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently got a new phone and in the Your Library section there is no longer a podcast or playlist option. It looks like an older version...

Newbie

Plan Premium Country   Device Motorola g7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recently got a new phone and in the Your Library s...

Peter

Spotify Legend

2880 Views

1 replies

0 likes

  • 2880 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs added to "Liked Songs"

PlanPremiumCountryAustraliaDeviceDesktop and Samsung Galaxy S9+Operating SystemWindows 10, unsure of mobile My Question or IssueI've always had this issue, but never been bothered enough to do anything about it and ended up just making a playlist ins...

Regular

Plan Premium Country Australia Device Desktop and Samsung Galaxy S9+ Operating System Windows 10, unsure of mobile   My Question or Issue I've always had this issue, but never been bot...

edwardrgomez

Casual Listener

17594 Views

20 replies

14 likes

Other
  • 17594 Views
  • 20 replies
  • 14 likes

Only followed artists are showing up under artists and cannot easily add and remove songs/albums

Before the latest update, when navigating to the Artists page it would display all the artists that I had songs saved for in alphabetical order. Now when I navigate to the artist page it only displays the artist which I follow (that's only an extreme...

Casual Listener

Before the latest update, when navigating to the Artists page it would display all the artists that I had songs saved for in alphabetical order.  Now when I navigate to the artist page it only d...

stonesstein

Visitor

1038 Views

1 replies

1 likes

  • 1038 Views
  • 1 replies
  • 1 likes