Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304292 Views

96 replies

91 likes

  • 304292 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170845 Views

242 replies

44 likes

  • 170845 Views
  • 242 replies
  • 44 likes

Superuser Contribution Playlist song order different than on desktop

In every music app when you sort songs in a playlist by "Artist" it does so first by artist, then groups them by album, and then by the order the song appears in the album. This is how it works on Spotify desktop, how it works everywhere else in the ...

Casual Listener

In every music app when you sort songs in a playlist by "Artist" it does so first by artist, then groups them by album, and then by the order the song appears in the album. This is how it works on Sp...

dj_calc

Regular

2119 Views

4 replies

0 likes

  • 2119 Views
  • 4 replies
  • 0 likes

Album artwork all greyed out for one artist

PlanPremiumCountryUnited KingdomDeviceiPhone 6SOperating SystemiOS 10 My Question or IssueI noticed today that all of a sudden, the album artwork for one artist in particular that I listen to has all gone black and white. None of the other artists in...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 6S Operating System iOS 10   My Question or Issue I noticed today that all of a sudden, the album artwork for one artist in pa...

KaMieLioN

Casual Listener

6283 Views

7 replies

2 likes

  • 6283 Views
  • 7 replies
  • 2 likes

pre-saved album

Hi, I pre-saved the Euphoria soundtrack by Labrinth a couple days before it was released. There are some songs that I didn't like, so I unsaved them. However, whenever I unsave them, the songs keep coming back, but I want to not have them saved anymo...

Newbie

Hi, I pre-saved the Euphoria soundtrack by Labrinth a couple days before it was released. There are some songs that I didn't like, so I unsaved them. However, whenever I unsave them, the songs keep c...

Loxer

Community Legend

2490 Views

1 replies

0 likes

pre-saved album
  • 2490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode not an option in Spotify Free

PlanFreeCountryUSDeviceSamsung Galaxy 8Operating System My Question or IssueI've downloaded podcasts to listen to offline (or so I thought) but everywhere I look for more info on offline mode it says it should be in settings. I recall having this as ...

Casual Listener

  Plan Free Country US Device Samsung Galaxy 8 Operating System     My Question or Issue I've downloaded podcasts to listen to offline (or so I thought) but everywhere I l...

Jeremy

Spotify Legend

6713 Views

5 replies

1 likes

  • 6713 Views
  • 5 replies
  • 1 likes

Superuser Contribution i was wondering about something

so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and spotify continues to spit in the face to free users who cant afford premium with a barely functional app?

Roadie

  so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and spotify continues to spit in the face to free users who cant afford premium wi...

Peter

Spotify Legend

1975 Views

2 replies

0 likes

  • 1975 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution stop playing after playlist

PlanPremiumCountry: USA DeviceMacbook Operating System(iOS Mojave) I have a playlist created for my daughter's wedding to be played while guests are arriving, etc.... Once this 1hr playlist is complete, I want Spotify to STOP playing anything further...

Regular

Plan Premium Country:  USA   Device Macbook  Operating System (iOS Mojave)     I have a playlist created for my daughter's wedding to be played while guests are arr...

Novy

Moderator

61835 Views

10 replies

0 likes

  • 61835 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloading podcast playlist

Hi, Hope someone can help, as I'm doing my nut with Spotify devs right now. I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when commuting to work. However, on mobile app, there is no option to downloa...

Casual Listener

Hi,   Hope someone can help, as I'm doing my nut with Spotify devs right now.   I have a playlist on Premium with lots of podcast episodes on. I wish to listen to these offline when com...

Katerina

Spotify Legend

2215 Views

3 replies

0 likes

  • 2215 Views
  • 3 replies
  • 0 likes

You cannot play Local Files in any playlist, on version 8.5.25.894 Spotify from Play Store

Plan PremiumCountry: ChileDevice: Samsung Galaxy S7 EdgeOperating System: Android. Along with greeting I will be very grateful to anyone who has the solution to this problem that does not allow me to add a song I have in My Files from my Samsung Gala...

Newbie

Plan Premium Country: Chile Device: Samsung Galaxy S7 Edge Operating System: Android.   Along with greeting I will be very grateful to anyone who has the solution to this problem that does ...

Emilia_8

Community Legend

2080 Views

1 replies

0 likes

  • 2080 Views
  • 1 replies
  • 0 likes

[Mobile] Playlist Order keeps getting changed

So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always like that, until without notice the playlist got rand...

Newbie

So, I normally sort my playlists by order of Artist, which makes the songs from the same album go together by their order in the album, and different albums go by alphabetical order. It was always li...

1544 Views

0 replies

0 likes

Sorting Options
Troubleshooting
  • 1544 Views
  • 0 replies
  • 0 likes

Why does Spotify hate users organizing their music in playlists?

What does Spotify think about its users?They removed now "Multiple Select" as well as "Add Album to playlist" on mobile devices. This way it is not possible on mobile anymore to organize playlists (and albums in playlists). Folders are also only hand...

Regular

What does Spotify think about its users? They removed now "Multiple Select" as well as "Add Album to playlist" on mobile devices. This way it is not possible on mobile anymore to organize playlists ...

blakekhodges

Regular

4446 Views

3 replies

12 likes

Playlists
UI
UX
  • 4446 Views
  • 3 replies
  • 12 likes

Superuser Contribution Can't add album to a playlist

PlanPremiumCountryCanadaDeviceGoogle pixel 3Operating SystemAndroid 9 My Question or IssueI am no longer able to add whole albums at once to a playlist. This is incredibly inconvenient, and it used to be possible because I just made new playlists and...

Visitor

Plan Premium Country Canada Device Google pixel 3 Operating System Android 9   My Question or Issue I am no longer able to add whole albums at once to a playlist. This is incredibly in...

Katerina

Spotify Legend

1823 Views

1 replies

4 likes

  • 1823 Views
  • 1 replies
  • 4 likes

Solved!! New to spotify, few questions

Free/PremiumPremium FamilyCountryCanada DeviceSamsung g7Operating SystemAndroid 8.0.0 My Question or IssueI'm new to spotify, just coming over from google play music. I was wondering if there's a way to shuffle everything in my library? I have all so...

Newbie

Free/Premium Premium Family Country Canada   Device Samsung g7 Operating System Android 8.0.0   My Question or Issue I'm new to spotify, just coming over from google play music. ...

Emilia_8

Community Legend

1838 Views

1 replies

0 likes

  • 1838 Views
  • 1 replies
  • 0 likes

Playlist option disappeared in "Your Library".

PlanPremiumCountryU.S.DeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI recently updated Spotify and the option to access my playlists has been removed from the "Your Library" menu. The only way I can even see my playlists is throu...

Visitor

Plan Premium Country U.S. Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I recently updated Spotify and the option to access my playlists has been removed fro...

osornios

Spotify Star

1561 Views

1 replies

0 likes

  • 1561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Songs are "Breaking"

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueMy Spotify app keeps "breaking" my downloaded music. If a downloaded song is in the queue (manually or automatically) the downloaded song will be skipped ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Pie   My Question or Issue My Spotify app keeps "breaking" my downloaded music.   If a downloaded ...

abombnd

Casual Listener

1740 Views

3 replies

0 likes

  • 1740 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Ads keep playing when listening to podcasts or music although I have a Premium account

PlanSpotify - Premium for FamilyCountryFranceDevice(iPhone 6, Ipad Mini 2018) My Question or IssueEven though I pay for the Spotify Premium version so I can enjoy music and podcasts without having to listen to Ads. Spotify keeps playing ads, sometime...

Casual Listener

Plan Spotify - Premium for Family Country France Device (iPhone 6, Ipad Mini 2018)   My Question or Issue Even though I pay for the Spotify Premium version so I can enjoy music and podca...

Eni

Moderator

7023 Views

9 replies

0 likes

Premium for Family
  • 7023 Views
  • 9 replies
  • 0 likes

my save button is gone????

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

fechti

Regular

2329 Views

6 replies

0 likes

Account
  • 2329 Views
  • 6 replies
  • 0 likes

[Android oneplus6t] Artists and albums won't show up in my library

PlanPremium for familyCountryItalyDevice(Oneplus 6t)Operating System(android9) My Question or IssueI have an issue with my spotify app. If I search the library from my mobile, quite a few artists and albums are missing. Moreover, they are not sorted ...

Casual Listener

  Plan Premium for family Country Italy Device (Oneplus 6t) Operating System (android9)   My Question or Issue I have an issue with my spotify app. If I search the library from m...

Piccolit

Casual Listener

1902 Views

2 replies

0 likes

  • 1902 Views
  • 2 replies
  • 0 likes

Albums automatically play in shuffle mode?

PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroid 9My Question or IssueWhen I use a shortcut (add to home screen) to play an album it automatically plays in shuffle mode. I like to think that artists and producers spend time creating albums i...

Casual Listener

  Plan Premium Country USA Device Moto X4 Operating System Android 9 My Question or Issue When I use a shortcut (add to home screen) to play an album it automatically plays in shuffle ...

Inessu

Casual Listener

1639 Views

3 replies

1 likes

  • 1639 Views
  • 3 replies
  • 1 likes

Solved!! Stop displaying podcast from a specific country/language?

Is it possible to stop displaying any given country's podcast from showing up when I look at the different categories? Low quality pods in my language, talks about things that are not even remotely interesting. Are taking up space so I have to Google...

Visitor

Is it possible to stop displaying any given country's podcast from showing up when I look at the different categories? Low quality pods in my language, talks about things that are not even remotely i...

Jacob

Community Legend

2409 Views

1 replies

1 likes

Other
  • 2409 Views
  • 1 replies
  • 1 likes

"Add album to playlist" option destroyed

What the F is going on? Once again I'm back here, craving to scream in your developers' face that you've made the Android app even more useless. I've previously had a lot of opinions on what and how you could improve the app. One of the first things ...

Composer

What the F is going on?    Once again I'm back here, craving to scream in your developers' face that you've made the Android app even more useless.   I've previously had a lot...

eltoch

Composer

1842 Views

1 replies

2 likes

  • 1842 Views
  • 1 replies
  • 2 likes