Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Albums automatically play in shuffle mode?

Albums automatically play in shuffle mode?

 

Plan

Premium

Country

USA

Device

Moto X4

Operating System

Android 9

My Question or Issue

When I use a shortcut (add to home screen) to play an album it automatically plays in shuffle mode. I like to think that artists and producers spend time creating albums in a well thought out order, and it's especially annoying with live albums, which usually introduce the song at the end of the previous track. I use the shortcuts when I am otherwise occupied (driving, this way I can listen to downloaded tracks without looking at my phone or spending time trying to find the album) 

 

Reply
3 Replies

Having the same issue. Very frustrating!

Come on Spotify, fix this ASAP!

PREMIUM USER

I feel the same bad experience. This is a great error. Please, fix it! 

Still the same here! This is just annoying for all the audio books and audio plays that our child has on its homescreen! Starts in the middle of the Story / play. 

Suggested posts