Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
I like to keep my library organized and clean. I always want to make sure that I'm saving all the new music my favorite artists are putting out without doubles of the same songs (like deleting the singles when the album comes out.) I've noticed that ...
I like to keep my library organized and clean. I always want to make sure that I'm saving all the new music my favorite artists are putting out without doubles of the same songs (like deleting the si...
Casual Listener
2403 Views
3 replies
2 likes
PlanPremiumCountryUSADevices(iPhone 8+, PC)Operating Systems(iOS 10, Windows 10) My Question or IssueI cannot play Thomas Dolby songs because they are all greyed out. Before Spotify had these songs, I used Local Files to synch them. Now that spotify ...
Plan Premium Country USA Devices (iPhone 8+, PC) Operating Systems (iOS 10, Windows 10) My Question or Issue I cannot play Thomas Dolby songs because they are all greyed out. Before ...
Roadie
730 Views
1 replies
0 likes
Hello, my phone is new, a Samsung A30s. I have problem in sharing from Spotify to Instagram stories: in attachment, the screen that appear after the sharing action. I re-installed the app and cleared the cache but the problem continues to occur.Pleas...
Hello, my phone is new, a Samsung A30s. I have problem in sharing from Spotify to Instagram stories: in attachment, the screen that appear after the sharing action. I re-installed the app and ...
Moderator
3296 Views
8 replies
1 likes
Can you make it possible to see how many songs there are in a playlist?
Can you make it possible to see how many songs there are in a playlist?
Community Legend
761 Views
1 replies
0 likes
PlanFreeCountryIndonesia Operating SystemAndroid 8.1.0My Question or IssueI can't add this songhttps://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7y5UwDo I need premium or is the song not available to play?
Plan Free Country Indonesia Operating System Android 8.1.0 My Question or Issue I can't add this song https://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7...
Spotify Star
745 Views
1 replies
0 likes
PlanPremiumCountryFranceDevice(iPhone 7+,Macbook pro)Operating System(iOS 10, Mojave) My Question or Issue Hi everybody, Sorry for some language errors. I would like to discover artists by listening more than 10 of their songs in random mode. Until n...
Plan Premium Country France Device (iPhone 7+,Macbook pro) Operating System (iOS 10, Mojave) My Question or Issue Hi everybody, Sorry for some language errors. &nbs...
Community Legend
1916 Views
3 replies
0 likes
Hello,I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing the country to USA under the country section in my Spo...
Hello, I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing t...
1984 Views
0 replies
0 likes
¿Anyone more notices they're kind of static? Once in a while they add a song or two, but usually it sticks to the same set. It even insist in keeping songs I haven't listen to in a long time like it were glued to the list. I'm not using this list any...
¿Anyone more notices they're kind of static? Once in a while they add a song or two, but usually it sticks to the same set. It even insist in keeping songs I haven't listen to in a long time...
Spotify Legend
677 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA My Question or Issue:I can't access my Spotify Wrapped from last year or 2017, is this because it is only available for that year only or is in an error. I've tried going on multiple websites to see them but the websites al...
Plan Free/Premium Country USA My Question or Issue: I can't access my Spotify Wrapped from last year or 2017, is this because it is only available for that year only or is in an ...
Spotify Legend
879 Views
1 replies
1 likes
PlanFreeCountryAustraliaDeviceDesktopOperating SystemWindows 8 My Question or IssueA few months ago my filter on my 'Liked Songs' section stopped working, I first thought that it would be fixed within a few weeks and didn't worry about it. But a few ...
Plan Free Country Australia Device Desktop Operating System Windows 8 My Question or Issue A few months ago my filter on my 'Liked Songs' section stopped working, I first thought tha...
Composer
1468 Views
8 replies
0 likes
I've formatted both the SD and internal card of my phone. So after installing Spotify again, and moving the files from my SD backup, the downloaded music does not yet appear. What else do I have to do? Shall I also copy the files from the internal ba...
I've formatted both the SD and internal card of my phone. So after installing Spotify again, and moving the files from my SD backup, the downloaded music does not yet appear. What else...
Spotify Legend
460 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceEcho dots 2nd gen My Question or IssueSo, what used to happen before is if I start playing a spotify album or playlist on one Echo dot, then go into a different room where there's a 2nd echo dot and say "Alexa, play Spotify...
Plan Premium Country USA Device Echo dots 2nd gen My Question or Issue So, what used to happen before is if I start playing a spotify album or playlist on one Echo dot, then go into a ...
Casual Listener
2400 Views
2 replies
1 likes
Some songs don't play when I try to play them, no matter if I have downloaded them or not. The names of the songs aren't gray and I have them downloaded, so I assume they are available. If I click/tap on them to play, the bar with currently playing m...
Some songs don't play when I try to play them, no matter if I have downloaded them or not. The names of the songs aren't gray and I have them downloaded, so I assume they are available. If I click/ta...
Community Legend
787 Views
3 replies
0 likes
PlanPremiumCountryILDeviceDellOperating SystemWindows 10My Question or IssueOn "liked songs" library - how can i sort by release year to know which songs that I liked released between 2010-2020 ( I know it's possible on playlist but I want to do the ...
Plan Premium Country IL Device Dell Operating System Windows 10 My Question or Issue On "liked songs" library - how can i sort by release year to know which songs that I liked released betwe...
Spotify Legend
4918 Views
1 replies
22 likes
i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or don't apply. i've seen that it is a reoccurring pro...
i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or ...
500 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI downloaded Spotify on my Xbox because for some reason Pandora wouldn't load and I liked it ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I downl...
Casual Listener
451 Views
1 replies
0 likes
on my computer ill look up an album to listen too and ill click on the album and it will say that none of the songs are saved but i remember saving the entire album. Anyone else had this issue? if you need me to clarify something just ask , thanks!
on my computer ill look up an album to listen too and ill click on the album and it will say that none of the songs are saved but i remember saving the entire album. Anyone else had this issu...
Composer
533 Views
3 replies
0 likes
Hi, so I turn on my spotify and everything is gone. Looks as if I'm loging for the first time in. Before that I'm having trouble logging in using facebook. Trying to recover playlist and it says error and try again later.
Hi, so I turn on my spotify and everything is gone. Looks as if I'm loging for the first time in. Before that I'm having trouble logging in using facebook. Trying to recover playlist and it says erro...
Casual Listener
1582 Views
6 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, ChromebookOperating SystemAndroid, Chrome OS My Question or IssueIn the new update for web player, my top genres are suddenly incorrect. The four genres that show for me are pop, rock, indie and...
Plan Premium Country United States Device Samsung Galaxy S8, Chromebook Operating System Android, Chrome OS My Question or Issue In the new update for web player, my top genres are s...
Casual Listener
19981 Views
5 replies
9 likes
PlanPremium Country DeviceGoogle Pixel 3AOperating System My Question or IssueI have deleted my library but it continues to tell me that it is full and will only allow me to add songs or albums that I had on it before. My Spotify is currently taking ...
Plan Premium Country Device Google Pixel 3A Operating System My Question or Issue I have deleted my library but it continues to tell me that it is full and will o...
Composer
607 Views
1 replies
0 likes
