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In my mobile app and on the website I can not rearrange my songs in the
order I want i can only do it by album or creator and some others but
not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play
Music to my Liked Songs on Spotify. Is there a way to share my Liked
Songs or move them to a Playlist? Plan: Premium Country: USA Device:
iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but
after giving a couple shows a try and not liking what I found I gave up
and moved on. Now both of these podcasts are not only looming in my
"Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm
using the desktop version of Spotify on my MacBook Air)I make a
playlist, add songs and a cover if needed then set it to playlist. But,
it doesn't show up on my profile and other p...
PlanPremiumCountryPHDeviceAsus Zenfone Max Plus M1Operating
SystemAndroid Oreo My Question or IssueHello there!I have a Family
Premium account. And upon the latest update (Version 8.5.50.916) my
downloaded songs, that I can play offline before, sudde...
Plan Premium Country PH Device Asus Zenfone Max Plus M1 Operating System Android Oreo My Question or Issue Hello there! I have a Family Premium account. And upon the latest upd...
PlanPremiumCountryIsraelDeviceHuawei P30 PRO / Windows Desktop PCMy
Question or IssueThe album Diamonds by the band Enforcer is corrupted,
most songs can only play the first seconds and then they stop and skip
(listen to the album directly from spoti...
Plan Premium Country Israel Device Huawei P30 PRO / Windows Desktop PC My Question or Issue The album Diamonds by the band Enforcer is corrupted, most songs can only play the first seconds and...
PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS)My Question
or Issuei have my two main playlists downloaded on my phone for offline
listening, however i do have my cellular data turned on for the spotify
app as well. i have noticed that sp...
Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS) My Question or Issue i have my two main playlists downloaded on my phone for offline listening, however i do have...
PlanPremium (Family Subscription)CountryPhilippinesDevice(Honor 9 and
PC)Operating System(Android 9 and Windows 10)Email*snip* My QuestionDear
support for Spotify, for more than half a year now only on my account
the Neon Genesis Evangelion playlist ...
Plan Premium (Family Subscription) Country Philippines Device (Honor 9 and PC) Operating System (Android 9 and Windows 10) Email *snip* My Question Dear support for Spotify, for mo...
Hey, During this troublesome time I am looking to cut back on costs and
cancelling my spotify Family account but would reactivate it once I was
back at work and being paid, does anyone know if I cancel and in 3/4
months time reactivate my account wou...
Hey, During this troublesome time I am looking to cut back on costs and cancelling my spotify Family account but would reactivate it once I was back at work and being paid, does anyone know if...
Recently out of a premium plan, and now o cant see the content/songs in
any of my playlist when I'm in the phone app. That includes the ones I
myself have made. Does it have anything to do with it being the free
version?Is seeing songs in the playlis...
Recently out of a premium plan, and now o cant see the content/songs in any of my playlist when I'm in the phone app. That includes the ones I myself have made. Does it have anything t...
PlanPremiumCountryThe NetherlandsDeviceHarman Kardon Citation One
(Google Speaker), and all my other devices with spotify.Operating
System* My Question or IssueMy father has a google home speaker which is
connected to my spotify account.He currently ...
Plan Premium Country The Netherlands Device Harman Kardon Citation One (Google Speaker), and all my other devices with spotify. Operating System * My Question or Issue My father has ...
PlanPremiumCountryThailandDeviceiPhone 11, PC DesktopOperating SystemiOS
13.3.1, Windows 10My Question or IssueThis Osesco guy's album keeps
showing on my 'New releases for you' feature.I never ever know this
artist or listen to the song similar to t...
Plan Premium Country Thailand Device iPhone 11, PC Desktop Operating System iOS 13.3.1, Windows 10 My Question or Issue This Osesco guy's album keeps showing on my 'New releases for you' fea...
It is not possible to "like" some songs, why is this? For example songs
by Abandoned Pools. I'm using an iMac from mid 2011 with operating
system High Sierra. Using free Spotify. Thanks.
It is not possible to "like" some songs, why is this? For example songs by Abandoned Pools. I'm using an iMac from mid 2011 with operating system High Sierra. Using free Spotify. Thanks.
Plan: PremiumCountry: United States Device: iPhone 6 + Desktop
MacOperating System: iOS 12 + macOS Catalina My Question or IssueI have
two pretty big issues with my Liked Songs playlist. The first issue is
that songs I didn't like keep appearing in m...
Plan: Premium Country: United States Device: iPhone 6 + Desktop Mac Operating System: iOS 12 + macOS Catalina My Question or Issue I have two pretty big issues wi...
I have all the song of the album as local files
downloadedScreenshot_1.png but they wont sync with the corresponding
playlistScreenshot_2.png if anyone can help me or clarify it for me
please.
I have all the song of the album as local files downloaded Screenshot_1.png but they wont sync with the corresponding playlist Screenshot_2.png if anyone can help me or clarify it for me ...
PlanPremiumCountryCanadaDevicedesktop PCOperating SystemWindows 10 My
Question or IssueWhen adding an album to the Album library (aka liking
the album to download it), could we have automatically have the songs
contained in the album to the Liked Son...
Plan Premium Country Canada Device desktop PC Operating System Windows 10 My Question or Issue When adding an album to the Album library (aka liking the album to download it), could ...
PlanPremiumCountryUKDeviceHonor 8xOperating SystemAndroid - EMU 9.1 My
Question or IssueHi there,Both my partner and I have Honor 8x phones and
we're both having the same issue - when listening offline to downloaded
song, they stop playing usually af...
Plan Premium Country UK Device Honor 8x Operating System Android - EMU 9.1 My Question or Issue Hi there, Both my partner and I have Honor 8x phones and we're both having the same i...
Hello, i wonder where or if i can find the playlists that Spotify apps
used to suggest when you started the apps and were based on the current
time of the day.For example on weekend nights there were suggestions for
either party music, or chillout/ s...
Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day. For example on weekend nights there we...
Hello, There are so many downloaded albums in my library that I have
never listened in my life and therefore I have not downloaded. They
contain a huge amount of space and it is very hard to delete them all.
Your suggestion will be much appreciated. ...
Hello, There are so many downloaded albums in my library that I have never listened in my life and therefore I have not downloaded. They contain a huge amount of space and it is very hard to d...
PlanPremiumCountryGuatemalaDeviceN.A. My Question or IssueThis tracks
are from the brodway dance, but i would like to have them on spotify is
this possible?
Plan Premium Country Guatemala Device N.A. My Question or Issue This tracks are from the brodway dance, but i would like to have them on spotify is this possible?
I'm currently trying to put Aphex Twin's Warehouse Project DJ set onto
Spotify through local files, and I have split the long recording into
the tracks that are performed.Due to it being a DJ set, I want the
artist field for songs that aren't Aphex T...
I'm currently trying to put Aphex Twin's Warehouse Project DJ set onto Spotify through local files, and I have split the long recording into the tracks that are performed. Due to it being a DJ set, ...
My Question or IssueMy playlist is not getting allowed to be sorted at
all but on my phone the same playlist is already sorted but on the
computer it is not
My Question or Issue My playlist is not getting allowed to be sorted at all but on my phone the same playlist is already sorted but on the computer it is not