Help Wizard

Step 1


Suddenly can't open a particular podcast

Suddenly can't open a particular podcast






My Question or Issue

Hello, recently I searched for "Healing / Sleep Music" and discovered a great podcast episode. I had listened to many of that podcast episodes multiple times. 

I used 1 episode for work, 1 for sleep, etc. 


But one day it suddenly stopped working on all devices. Whenever I click on it from my search history, it says "something went wrong" same on every device.


I have managed to still keep it in my recent searches and have a screen shot of the thumbnail and the title. Please help me find this podcast or at least give the name of it.


I hope it's not deleted permanently from spotify.
1 Reply

Hey there @mohitbhatia96


Thanks for reaching out to us about this - we'll be glad to help you out here.

We'd suggest you first restart the network device (router or modem), log out and log back in to the Spotify app. This should fix the issue you're experiencing. 


If that doesn't do the trick, try a clean reinstall of the Spotify app on your device. We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's performance. Give your device a quick restart as well before you open the newly installed app.


Hope this helps. Keep us posted. 

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