Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Did anyone get the message that this problem is NOT resolved?
Yeah, we hear you, while the playlists are now in the right order, when there are folders involved the order seems off. We are on it.
Thank you.
Hello again!
We believe we have found and addressed the issue. I tested and could see that playlists inside folders were coming back in the correct order now. Is it working for you as well?
Yes. They are in the correct sequence now. Thank you.
They are in the correct sequence now in the SmartTV and Roku Spotify apps as well.
It has not. My playlists on Sonos have been random order for months. I deleted and reinstalled but still didn’t change it. This is really annoying. We pay for this service and would like this fixed. Also while you’re at it, is it possible to make it so we can delete some of the rubbish stuff on the main page that is unwanted. We should be able to decide what content we want in there not Spotify
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…