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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • 乃卂乃ㄚ乇匚卄ㄖ0
  • Roadie
  • 7530 Views
  • 113 replies
  • 22 likes
  • 7530 Views
  • 113 replies
  • 22 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 17970 Views
  • 76 replies
  • 11 likes
  • 17970 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 39666 Views
  • 490 replies
  • 16 likes
  • 39666 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 18851 Views
  • 442 replies
  • 10 likes
  • 18851 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Yordan
  • Moderator
  • 15121 Views
  • 144 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 15121 Views
  • 144 replies
  • 13 likes

Superuser Contribution Spotify plays 20 seconds of the song I want and then plays "UH Lala" by Ra'is over and over and over

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDoesn't matter what song I put on, 15-20 seconds in This spanish song takes over. Always the same ...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Doesn't matt...
  • Dian
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution broken playlist recommendations

Plan: FreeCountry: UkraineDevice: PC/Xiaomi Redmi 6Operating System: Windows 8.1, Android 9My Question or Issue: playlist recommendations completely broken. playlist: https://open.spotify.com/playlist/1WOOui8MoBGdlsayzpanBp?si=042812708f614f9fwheneve...

  • Visitor
  • Plan: Free Country: Ukraine Device: PC/Xiaomi Redmi 6 Operating System: Windows 8.1, Android 9 My Question or Issue: playlist recommendations completely broken. playlist: https://open.spotify.com...
  • Dian
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not showing playlist on Spotify artist

My friends make a Spotify playlist and add my song. But its not appear in my Spotify artist profile. Please help. None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCo...

  • Visitor
  • My friends make a Spotify playlist and add my song. But its not appear in my Spotify artist profile. Please help.  None of the below information is required. However, the more you provide ...
  • Dian
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

How can I remove downloads on old devices that is not in working condition?

I tried to download a playlist on my current device but Spotify says that i have reach the limit and i have to remove downloads from old devices. I dont have access to these devices anymore. How can i remove it?

  • Visitor
  • I tried to download a playlist on my current device but Spotify says that i have reach the limit and i have to remove downloads from old devices. I dont have access to these devices anymore. How can ...
  • Luan
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Stop re-discover playlists from auto saving

I found a hack years ago to auto-save my discover weekly playlist. I want to stop this now as I don't want a re-discover playlist saving to my playlists every week. Any suggestions?

  • Visitor
  • I found a hack years ago to auto-save my discover weekly playlist. I want to stop this now as I don't want a re-discover playlist saving to my playlists every week. Any suggestions?
  • Taylith
  • Rising Star 3
  • 118 Views
  • 1 replies
  • 1 likes
  • 118 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting Liked Songs list by Date added in reversed order (Ascending and Decending order)

PlanPremiumCountryUSA Device(iPhone 12 Mini)Operating System(iOS 15.5) My Question or IssueWhen I sort my Liked Songs List by Recently added, the list on my iphone app is only sorted by newest added songs to the oldest song order. Is there possible w...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 12 Mini) Operating System (iOS 15.5)   My Question or Issue When I sort my Liked Songs List by Recently added, the list on my iphone app...
  • Vasil
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • date added
    iOS
    liked songs
    Playlist
    recently added
    Sort
    Your Library
  • 462 Views
  • 1 replies
  • 0 likes

one of my playlists that I made got deleted

It looks like when you have a shared playlist or it’s someone else’s playlist and it says the owner of this playlist has deleted it or made it private but I was the one who made it

  • Visitor
  • It looks like when you have a shared playlist or it’s someone else’s playlist and it says the owner of this playlist has deleted it or made it private but I was the one who made it
  • geovanebento
  • Rising Star 1
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Solved!! finding a old playlist

deleted a playlist from 2020 and trying to recover it

  • Visitor
  • deleted a playlist from 2020 and trying to recover it
  • geovanebento
  • Rising Star 1
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

How can I transfer my playlists to my other account?

I’ve made a new account and I don’t know how to transfer my old playlists to the new one bc I cannot login to the previous account

  • Visitor
  • I’ve made a new account and I don’t know how to transfer my old playlists to the new one bc I cannot login to the previous account
  • jrham
  • Rising Star 3
  • 309 Views
  • 2 replies
  • 1 likes
  • 309 Views
  • 2 replies
  • 1 likes

Solved!! Change storage location button is not showing up [Android]

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid 8.0 (Oreo) My Question or IssueHey guys,I have a problem so that the option/button to change the downloaded songs storage location is not there. I know the path Settings -> Other b...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei P10 Lite Operating System Android 8.0 (Oreo)   My Question or Issue Hey guys, I have a problem so that the option/button to change the downl...
  • Taylith
  • Rising Star 3
  • 405 Views
  • 3 replies
  • 1 likes
  • 405 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify keeps defaulting to a previous playlist

My Question or Issue: Regardless of what playlist I select, Spotify plays one song and then starts a playlist I listened to yesterday. I have nothing in my queue. I've tried exiting and restarting the program, as well as logging out and back in.Plan:...

  • Casual Listener
  • My Question or Issue: Regardless of what playlist I select, Spotify plays one song and then starts a playlist I listened to  yesterday. I have nothing in my queue. I've tried exiting and restart...
  • Starren-us
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Superuser Contribution Over half of my Discover Weekly songs I've already heard before

PlanPremiumCountrySpainDeviceDesktop and Android phoneOperating SystemWindows, Android My Question or IssueI have previously looked this up and saw that it was recommended to mark songs you've already heard as "I don't like this song" which I have be...

  • Casual Listener
  •   Plan Premium Country Spain Device Desktop and Android phone Operating System Windows, Android   My Question or Issue I have previously looked this up and saw that it was recomm...
  • Zadak
  • Regular
  • 5134 Views
  • 25 replies
  • 28 likes
  • 5134 Views
  • 25 replies
  • 28 likes

Superuser Contribution Spotify does not start playing songs or stops playing when switching devices

PlanPremiumCountryGermanyDevicePC DesktopOperating SystemWindows 10Spotify does not start playing songs or stops playing when switching devices (like smartphone or the Webplayer on the same PC). I have already tried to fix the problem by reinstalling...

  • Newbie
  • Plan Premium Country Germany Device PC Desktop Operating System Windows 10 Spotify does not start playing songs or stops playing when switching devices (like smartphone or the Webplayer on th...
  • Dian
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como obter a playlist "Descobertas da Semana", mas da semana passada?

Semana passada eu estive escutando a playlist "Descobertas da Semana". São músicas muito legais, entretanto, por um descuido, eu não salvei nenhuma delas. Essa semana, obviamente, as músicas foram trocadas e não consigo mais achá-las no meu histórico...

  • Regular
  • Semana passada eu estive escutando a playlist "Descobertas da Semana". São músicas muito legais, entretanto, por um descuido, eu não salvei nenhuma delas. Essa semana, obviamente, as músicas foram tr...
  • Jeremy
  • Spotify
  • 1113 Views
  • 4 replies
  • 0 likes
  • 1113 Views
  • 4 replies
  • 0 likes

Song changed out of nowhere?

So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. But once I listened to the song today, it had a bla...

  • Newbie
  • So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. ...
  • Taylith
  • Rising Star 3
  • 94 Views
  • 1 replies
  • 1 likes
  • 94 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't see my public playlists on my profile

Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doesn't work.

  • Newbie
  • Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doe...
  • Dian
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution a podcast i was listening got excluded from spotify (by the artist/owner)

i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any way i can delete that ghost podcast from my library??...

  • Visitor
  • i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any wa...
  • Jeremy
  • Spotify
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music from artists in my library anymore

PlanPremiumCountryDEDeviceDesktop PC, Spotify für Windows 1.1.87.612.gf8d110e2Operating SystemWindows 10 My Question or IssueSince a few days. I've not been able to play music from artists in my library I'm following anymore. Pressing play for any so...

  • Casual Listener
  • Plan Premium Country DE Device Desktop PC, Spotify für Windows 1.1.87.612.gf8d110e2 Operating System Windows 10   My Question or Issue Since a few days. I've not been able to play musi...
  • Eni
  • Moderator
  • 603 Views
  • 7 replies
  • 2 likes
  • 603 Views
  • 7 replies
  • 2 likes