Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Today 2 playlists created by me minus the likes disappearedPlan duoPremiumNA Device(Android 13)Operating System(Android) How do I get my missing playlist back? Never delete it doesn't show up in Recover Deleted Playlists It's not in my library anymor...
Today 2 playlists created by me minus the likes disappeared Plan duo Premium NA Device (Android 13) Operating System (Android) How do I get my missing playlist back?&nbs...
Moderator
425 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 11 My Question or IssueI created a private playlist that I shared with a friend a few years ago. ~A year ago, I accidentally unliked/deleted it. When I tried to recover it (within 90 days of accidentally d...
Plan Premium Country United States Device iPhone 11 My Question or Issue I created a private playlist that I shared with a friend a few years ago. ~A year ago, I accident...
Newbie
581 Views
2 replies
0 likes
PlanFree and premium (see below)CountryUSADevicesAndroid and iPhone mobile, HP laptop, Asus desktopOperating SystemVarious (see above) My Question or IssueI have a free and a premium account. I have been using the premium account for almost 8 years a...
Plan Free and premium (see below) Country USA Devices Android and iPhone mobile, HP laptop, Asus desktop Operating System Various (see above) My Question or Issue I have a free and a...
Spotify Star
423 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited States, Santa ClaraDeviceAndroid Operating System Android My Question or IssueRecently I was listening to my music while painting and suddenly my Shopify doesn't play any songs anymore. I checked to see what's wrong and ...
Plan Free/Premium Country United States, Santa Clara Device Android Operating System Android My Question or Issue Recently I was listening to my music while painting and su...
Spotify Star
310 Views
1 replies
0 likes
Hello,I have some huge playlists with +300 songs. Sometimes I just wand to listen to the ones I've added recently without creating a new playlist or scroll down to a song to find where to begin.So, having a option (like repeat or random) will allow p...
Hello, I have some huge playlists with +300 songs. Sometimes I just wand to listen to the ones I've added recently without creating a new playlist or scroll down to a song to find where to begin. S...
Casual Listener
452 Views
2 replies
0 likes
My Question or IssueHi, I have a question. I have a playlist in my library (not mine), but that playlist has been removed from spotify. And because it has been removed I can’t access it to remove it from my library. Does anyone know how I can fix thi...
My Question or Issue Hi, I have a question. I have a playlist in my library (not mine), but that playlist has been removed from spotify. And because it has been removed I can’t access it to ...
Spotify Star
263 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21Operating SystemAndroid 14 My Question or IssueMy most-used genre filter when listening to my liked songs, K-pop, went missing recently. It is my understanding that you can have up to 15 genre fi...
Plan Premium Country United States Device Samsung Galaxy S21 Operating System Android 14 My Question or Issue My most-used genre filter when listening to my liked songs, K-pop, went ...
Visitor
3342 Views
14 replies
1 likes
Discover weekly gives me Indian and Latino music. Now the 2nd week in a row. It appetites that I had a discover weekly full of Indian pop music some time ago but the week after everything was ok again. But now? Last week only Indian songs, this week ...
Discover weekly gives me Indian and Latino music. Now the 2nd week in a row. It appetites that I had a discover weekly full of Indian pop music some time ago but the week after everything was ok agai...
Regular
1366 Views
8 replies
0 likes
Hi there, having the same issue. Liked song now play like shuffle is enabled. Very annoying.... When i try to use your link i get "access denied" message.
Hi there, having the same issue. Liked song now play like shuffle is enabled. Very annoying.... When i try to use your link i get "access denied" message.
Moderator
302 Views
1 replies
0 likes
When playing music and browsing for other ablums a "playback bar" is displayed at the bottom of the screen. It used to have a "device" button which allowed me to pick where playback occurs such as another Spotify Connect device or headphones. Now it ...
When playing music and browsing for other ablums a "playback bar" is displayed at the bottom of the screen. It used to have a "device" button which allowed me to pick where playback occurs such as an...
Casual Listener
2223 Views
8 replies
1 likes
downloaded items can't be played while offline, premium though
downloaded items can't be played while offline, premium though
Moderator
306 Views
1 replies
0 likes
PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...
Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
Moderator
1024 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S20 UltraOperating SystemAndroid 12 My Question or IssueHello! I have recently come across an issue that I'm unsure of how to fix and have done just about everything to try and reverse said issue. I usually have no ...
Plan Premium Country USA Device Samsung S20 Ultra Operating System Android 12 My Question or Issue Hello! I have recently come across an issue that I'm unsure of how to fix and have ...
Moderator
993 Views
9 replies
0 likes
PlanPremium StudentCountryPhilippinesDevicerealme GT Master, Acer Nitro 5Operating SystemAndrod 13, Windows 11 Pro My Question or IssueSo this issue only occured recently. I noticed my tracks on my Liked Songs playlist are gone, and I thought I lost ...
Plan Premium Student Country Philippines Device realme GT Master, Acer Nitro 5 Operating System Androd 13, Windows 11 Pro My Question or Issue So this issue only occured recently. I ...
Spotify Star
369 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 14 Pro) My Question or IssueMy Shazam are not syncing with Spotify on my iPhone. I have logged out, cleared cache, deleted authorization, and nothing works. Surprisingly, on my iPad it works. Everything is up to date....
Plan Premium Country Device (iPhone 14 Pro) My Question or Issue My Shazam are not syncing with Spotify on my iPhone. I have logged out, cleared cache, deleted authoriza...
Newbie
997 Views
2 replies
1 likes
PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueHow to remove all songs under Liked Songs. I want to clean up
Plan Premium Country Philippines Device PC Operating System Windows 10 My Question or Issue How to remove all songs under Liked Songs. I want to clean up
Newbie
20859 Views
8 replies
0 likes
I purchased an audio book on the Spotify website on my laptop but I can only listen to it on my laptop. It shows up in my iPhone and iPad library but it is locked. Frustrating-please help! I want to listen to it on my mobile device
I purchased an audio book on the Spotify website on my laptop but I can only listen to it on my laptop. It shows up in my iPhone and iPad library but it is locked. Frustrating-please help! I want to ...
Moderator
1060 Views
4 replies
1 likes
PlanPremiumCountryCzechia DeviceiPhone 12Operating SystemiOS 17.4.1 My Question or IssueAfter replacing of my Credit Card the payments stopped. I didn't use Spotify for few months. Now when I want to renew the payments, the iOS app does not allow me ...
Plan Premium Country Czechia Device iPhone 12 Operating System iOS 17.4.1 My Question or Issue After replacing of my Credit Card the payments stopped. I didn't use Spotify fo...
Moderator
365 Views
1 replies
1 likes
Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?
Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
Moderator
1708 Views
3 replies
1 likes
the amount of songs in my liked songs specifically is not the same amount in my devices its all different. on my mobile phone the song amount is 1162 and on my pc its only 267. that's such a big difference pls fix this asap
the amount of songs in my liked songs specifically is not the same amount in my devices its all different. on my mobile phone the song amount is 1162 and on my pc its only 267. that's such a big diff...
Spotify Star
268 Views
1 replies
1 likes
