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With Spotify being down. Loaded Spotify up finally and all my liked songs are gone

With Spotify being down. Loaded Spotify up finally and all my liked songs are gone

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PlanPremium

Device

(iPhone 13

 

 

My Question or Issue

 it’s Spotify being down I was able to login but when I went to my library all my liked songs (1600 ish) was gone my playlist doesn’t even show up on my library but on my home page it’s at the top. When I click it nothing is in it

Reply
1 Reply

Hi there @Haidon,

 

Thanks for reaching out. We'll be glad to help you get back to your music collection.

 

The outage from yesterday was only relating to accessing our sites and the app itself. You can find all the info about it here. In other words, all your songs should still be there, but there might be some temporary hiccup lingering because of which they don't appear. 

 

Consider logging out of the app and then back in again twice in a row. This may seem strange, but this will force a sync with the servers and get everything back. If that doesn't do the trick, consider performing a clean reinstall to clear any damaged cache that may be causing this.

 

Hope this helps.

JoanModerator
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