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Reached limit on offline songs

Reached limit on offline songs

Plan

Premium

Country

Poland

Device

Surface Pro 6

Operating System

Arch Linux

 

My Question or Issue

I have a message that I reached maximux downloaded offline music but I only that Surface would be my 3th device so it doesn't match anything that I read on the forum. Also all links to "My devices" and etc. don't work

Reply
1 Reply

Hey @_Suddoku_, if you're sure you haven't reached the maximum number of 5 offline devices per account, it could be that one of your devices has a corrupted cache, which can cause it to be counted multiple times.

 

Our support team will be able to check that backstage, so best to get in touch with them.

VasilModerator
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