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Removing greyed out devices from Spotify Connect.

Removing greyed out devices from Spotify Connect.

Plan

Premium

Country

UK

Device

All devices, Desktop app, Android App

Operating System

(Android Oreo, Windows 10)

 

My Question or Issue

Duplicate and old devices show are greyed out. I am unable to delete them, I have tried signing out of all devices, unlinking the Alexa skill and neither have worked. Any advice appreciated.

 

Spotify.JPG

Reply
1 Reply

Hi @Robbo_97,

thanks for reaching out to the Spotify community !

 

I'd start by saying that sometimes Spotify shows devices in close range in Devices Available OneByBoo_0-1640000310709.png.

 

In order to try and solve this you can go to Settings(on Mobile) > Devices > Show local devices only (you can also try to factory reset those grayed out devices).

In case the above didn't help - please run a clean reinstall of your app following the steps provided here.

 

Let me know how it goes 🙂

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