Playlist scrolling position resets when navigating away from the app

[OscarDC]

Hey folks,

We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.

[Chulkyy]

i dont use smart shuffle, and the issue persists on smaller playlists, willing to wait for reply and fixes :))

[Yordan]

Thanks for confirming folks 👍

Do you use any themes for your phone by chance? If so, try disabling them to see if that helps. Something else that comes to mind is changing up the animation speed in your phone's settings. If you're using a dynamic wallpaper lock screen, try disabling it temporarily as well.

Let us know how it goes.

[MihailY]

Hey @Squek,

Apologies for the late response.

We've checked on our end but couldn't reproduce the issue. Can you let us know the model, OS version and Spotify version of the other device you've tested this on? Also, does your other playlist have roughly the same number of tracks saved in it?

We'd recommend going through your phone's settings and making sure that Spotify is set as an exception in any battery- or memory-optimizing services that might be preventing the app from running in the background.

Keep us posted on how it goes!

[Squek]

-----About Phone-----

Model: Galaxy Z-flip 6

OS: Android 14

Spotify Version: 8.9.96.476

The scroll reset has ocurred in my friend's phone. Looking through similar cases, it seems that when a playlist hits a certain amount of songs, the scroll reset will happen. My liked playlist, where the problem most often occurs, has 3800+ songs. Whilst my other playlists have around 400 - 600+ songs each. Like I've mentioned, Spotify resets happen on my other playlists but it "fixes" itself after a certain amount of time passes. Unlike my liked playlist, the scroll reset remains. I've also gone through spotify settings and made exceptions for things like battery/memory optimization. Unfortunately, the scroll reset still happens. I guess problems occur once a playlist has passed a certain cap, in my case, 3800+.

[Yordan]

Thanks for testing 👍

Have you tried changing the sort order of the playlist to see if that makes a difference? If you're able to consistently reproduce this behavior, a short screen recording which captures it in action would be greatly appreciated - that way, we can get a direct view of what's happening on your end and investigate further.

In case you're unable to attach it here in your reply, you can instead upload it to YouTube as an unlisted video, or to Google Drive - just make sure the file is accessible by anyone with the link.

Cheers!

[AlexG3Z]

I also have this issue, I tried a clean re-install it doesn't work. I checked, the app can run in background fine. It runs without issues on my other phone (old Samsung S10) but not on this (A55). Somehow the issue does not occur if Screen recording is active. So I had to record in this format.

[Bangtanfox]

https://drive.google.com/file/d/1sgZwhYEXyfWsmS2xDowt0dex3xnNHpYm/view?usp=drivesdk

I got a screen recording of how when I minimize the app and open it up again it scrolls up on the playlist. This is on my normal, big playlist. 

As for the animation part, I've had issues recently where my phone has changed to 2x animations by itself, making every animation twice as slow as normal. I've had to manually go in and change it back several times. 

I dont think I have dynamic wallpaper or any theme on my phone but I'm gonna double check to make sure.

[Squek]

Scroll reset video

https://drive.google.com/file/d/1j6qhMlB4buI4JIu1LuUPGeD_YRvZ5JWI/view?usp=drivesdk 

The same result happens when the list is sorted differently. They all revert to the same spot.

[Yordan]

Thanks for the assistance @Squek!

We've forwarded this to our tech folks who'll investigate further. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Take care 💚

[MihailY]

Hey folks,

@AlexG3Z, thank you for posting and welcome to the Community!

@Bangtanfox, thanks for providing a video of the issue!

Can you also check if navigating to the album/artist page from the 3-dot menu of one of the songs and going back produces the same behavior? This is currently being investigated in another thread and we want to make sure the two issues are not related.

Cheers,