Syncing Local Files Still Doesn't Work

Syncing Local Files Still Doesn't Work


I see that there are numerous old topics on this, but wondering if anything recent has been found.  I'm trying to sync a local playlist to my mobile to listen on my phone.  I've went through all the steps and troubleshooting of the old topics but it still doesn't work.

One thing the other threads mention is a pop-up when you switch on Local Files in your settings, but I don't get that pop-up to select the device.  The playlist name is on my phone, but the songs are not there.  The playlist is just empty.

Any other ideas?



1 Reply


Hey @JKibbs,


Thanks for reaching out to us 🙂


It's a good idea to give these steps a go. We'd suggest you also try with another network.


You can also share with us the troubleshooting steps you've tried so far. That way we'll able to avoid any repeating steps.


Keep us in the loop! We'll be right here if you have any questions.

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