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Syncing playlists on Garmin Fenix 5 Plus

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Syncing playlists on Garmin Fenix 5 Plus

Visitor

Plan

Premium

Country

sweden

 

Device

Iphone 6s and Garmin Fenix 5 plus

Operating System

(iOs 13.1.2

 

My Question or Issue

I cant add or sync plaulists on my garmin device, has been broken for some time now. I think 2-3 Months + since it started.

Can browse my playlists on the device and start sync but stays at 0% and either says sync failed or device hangs and needs to be restarded.

Have tried to reset the watch to factory, added wifi network, check wifi connectivity and app on the phone. 

Cant uninstall app on the watch to try and reinstall it.

 

BIG problem and isn't working as it should

 

Both the Fenix and my iphone works correctly except for I'm not being able to sync my playlist to the Fenix. Internet connection is good and have tried 4 different networks without any luck

 

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