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Some weeks ago I converted from free to premium.
I have searched the forums and support areas but not found any resolution or people with similar problems.
Solved! Go to Solution.
Hi @MrMusik,
Thanks for reaching out to the Community! Heads-up: we've moved your post to the Help board as it's more relevant.
Could you try playing the same songs on our Web Player instead? Check also if you're able to play them on your mobile device.
If this issue persists only on the desktop app, try the following:
Let us know how it goes.
Cheers!
Hi @MrMusik,
Thanks for reaching out to the Community! Heads-up: we've moved your post to the Help board as it's more relevant.
Could you try playing the same songs on our Web Player instead? Check also if you're able to play them on your mobile device.
If this issue persists only on the desktop app, try the following:
Let us know how it goes.
Cheers!
I took the action recommended, then uninstalled and reinstalled the application the problem it is now resolved.
Hey @MrMusik,
Thanks for keeping us posted.
Glad to hear that it worked out and you can play your favorite jams again.
If you need anything else, the Community is here for you.
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