my folder of playlists were deleted and they are not showing up on recover playlists on the web play

[pasdeemily]

I had a folder of 5 playlists that were all deleted and are no longer in my library. I tried to recover them and they're not listed under the recover playlist page. I really like those playlists and want to know how to get them back.

[OneByBoo]

Hi there @pasdeemily,

thanks for reaching out !

There's a common mistake among users to have more than one account and be logged to the wrong one thinking their content was deleted.

Therefore, please at first make sure to use this help page to locate all accounts listed with your details and check that you're logged into the right one.

However, if that's not the case, i suggest you take the steps provided on this help page and this one as well to prevent this from happening again.

Hope this helps.

Let me know if you have any further questions 🙂