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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

306322 Views

97 replies

92 likes

  • 306322 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Nii3k

Visitor

175603 Views

243 replies

44 likes

  • 175603 Views
  • 243 replies
  • 44 likes

Superuser Contribution Spotify India. Why are many explicit albums removed ?

PlanPremiumCountryIndiaDevicePCOperating SystemWin10 My Question or IssueMany explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and explicit version is greyed out.Another example would be SchoolboyQ Blank Face which i...

Casual Listener

  Plan Premium Country India Device PC Operating System Win10   My Question or Issue Many explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and e...

Guido

Spotify Legend

1920 Views

5 replies

0 likes

Explicit
india
Premium
  • 1920 Views
  • 5 replies
  • 0 likes

New phone lost saved music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution artists subsription

PlanPremiumCountryFranceDeviceiPhone X My Question or Issuehi team,my problem is that when i quit the app some artists subscriptions are cancelled(always the same for the moment),sorry for my bad english and can you help me ?Thanks.

Visitor

  Plan Premium Country France Device iPhone X     My Question or Issue hi team,my problem is that when i quit the app some artists subscriptions are cancelled(always the same...

user-removed

Not applicable

1212 Views

10 replies

0 likes

  • 1212 Views
  • 10 replies
  • 0 likes

Solved!! A playlist I follow I can only play random tracks not the one I want

Premium AccountUK DeviceAndroidOperating SystemMacOS My Question or IssueThe problem is across MacOS latest desktop version and my android app. I follow a playlist with +5000 tracks. However, I can only play random tracks as Spotify does not allow me...

Casual Listener

Premium Account UK   Device Android Operating System MacOS   My Question or Issue The problem is across MacOS latest desktop version and my android app. I follow a playlist with +5...

Keanu_C

Community Legend

1142 Views

5 replies

0 likes

  • 1142 Views
  • 5 replies
  • 0 likes

Songs by a specific artist skips

I have noticed that songs from MC Magic’s Magic City Part 2 album will only play for 5-8 seconds before going to the next second. I have tried listening to individual songs From the album but I get the same result. I am able to listen to other songs ...

Newbie

I have noticed that songs from MC Magic’s Magic City Part 2 album will only play for 5-8 seconds before going to the next second. I have tried listening to individual songs From the album but I get t...

Emilia_8

Community Legend

2470 Views

1 replies

0 likes

  • 2470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs from a liked álbum didn't became saved in My like songs playlist.

My Question or IssueSongs from a liked álbum didn't became saved in My like songs playlist. It happens in any os I log with Spotify (of, Android, etc.) I had saved almost 10 albums since this issue begun and no one of the songs appear in my like song...

Casual Listener

  My Question or Issue Songs from a liked álbum didn't became saved in My like songs playlist. It happens in any os I log with Spotify (of, Android, etc.) I had saved almost 10 albums since th...

IvannerI

Casual Listener

608 Views

4 replies

0 likes

  • 608 Views
  • 4 replies
  • 0 likes

Solved!! "can't play this right now"

PlanPremiumCountry DeviceWindows 10, Onkyo ReceiverOperating SystemWindows 10 My Question or IssueI created a playlist using local files on my Win10 laptop. Now I am trying to play it on my Onkyo Receiver. Regarding the Onkyo device I am being told "...

Casual Listener

  Plan Premium Country   Device Windows 10, Onkyo Receiver Operating System Windows 10   My Question or Issue I created a playlist using local files on my Win10 laptop.&nbsp...

dinomight

Spotify Star

8686 Views

1 replies

0 likes

devices
local files
  • 8686 Views
  • 1 replies
  • 0 likes

Solved!! Album list with Date of record on Excel

Hi I would need to transfer my Album list into an XLS file with the name of the artist, the title of the record AND THE DATE of the record release I have search... no way to do it Can you help me ?Thank you !

Visitor

Hi   I would need to transfer my Album list into an XLS file with the name of the artist, the title of the record AND THE DATE of the record release   I have search... no way to do it �...

OneByBoo

Roadie

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Reached Library Limit earlier than 10,000

PlanPremiumCountryAustralia DeviceSamsung Galaxy S10 My Question or IssueSpotify is telling me I've reached my Library Limit which is supposedly 10,000 (way too low by the way).But then my library tells me I only 9164 liked songs.So what is going on?

Visitor

  Plan Premium Country Australia   Device Samsung Galaxy S10   My Question or Issue Spotify is telling me I've reached my Library Limit which is supposedly 10,000 (way too lo...

dinomight

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! How to get Spotify to match local songs with spotify songs

Hi, i'm sure this used to be possible but doesnt seem to be now. I want to move over to Spotify entirely however I have 2000 local tracks, I want Spotify to recognise the local tracks and match them against tracks in the Spotify Database, so that I d...

Music Fan

Hi, i'm sure this used to be possible but doesnt seem to be now.  I want to move over to Spotify entirely however I have 2000 local tracks,  I want Spotify to recognise the local tracks an...

Iztral

Visitor

2104 Views

2 replies

1 likes

  • 2104 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artist search on Album page not working

Plan Premium Country Hungary Device Any windows 10 personal computer running the latest spotify release Operating System Windows 10 My Question or IssueOn the Album page in the spotify desktop app, if I search for an artist there is no search result

Casual Listener

Plan Premium Country Hungary   Device Any windows 10 personal computer running the latest spotify release Operating System Windows 10   My Question or Issue On the Albu...

Xenia

Moderator

2299 Views

3 replies

2 likes

Album page
Artist Search
  • 2299 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify recommends 90% duplicates

PlanPremiumCountrySwitzerlandDevice(iPhone XS, iPad Pro 2017, MacBook Pro 2019)Operating System(iOS 13, MacOS10.15) My Question or Issue It‘s at least for a year, maybe longer, that the recommendations underneath the albums I‘ve saved in my library s...

Casual Listener

Plan Premium Country Switzerland Device (iPhone XS, iPad Pro 2017, MacBook Pro 2019) Operating System (iOS 13, MacOS10.15)   My Question or Issue   It‘s at least for a year, mayb...

TaursuFire

Newbie

1462 Views

4 replies

1 likes

  • 1462 Views
  • 4 replies
  • 1 likes

Joe budden and Spotify Brazil

 I’m from Brazil and the joe budden podcast on my Spotify have only one episode availablei’m premium family and use a iPhone, I try on my pc too but only found only one episode as well, please help me I love this podcast and can’t only listen on YouT...

Visitor

 I’m from Brazil and the joe budden podcast on my Spotify have only one episode available i’m premium family and use a iPhone, I try on my pc too but only found only one episode as well, please help...

12101901865

Newbie

934 Views

2 replies

0 likes

  • 934 Views
  • 2 replies
  • 0 likes

Strange suggestion in releaseradar and my 2019 songs

PlanPremiumCountryDenmark DeviceAnyOperating SystemAny My Question or IssueSpotify think I am lisning to K-pop, but I do not. My 2019 and release radar is suggestiong K-pop. Is this an error or is somebody else using my Spotify account?

Visitor

  Plan Premium Country Denmark   Device Any Operating System Any   My Question or Issue Spotify think I am lisning to K-pop, but I do not. My 2019 and release radar is sugg...

Emilia_8

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Many liked songs suddenly missing from "Liked Songs" playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMany songs have disappeared from my "Liked Songs" playlist. The issue is NOT that they are gr...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Many so...

Mario

Spotify Legend

1189 Views

3 replies

0 likes

  • 1189 Views
  • 3 replies
  • 0 likes

Superuser Contribution My local files will not play.

I am a premium subscriber in the USA. I am having this issue on all devices I use spotify on. Whenever I go to my local files, which played two days ago, and click play nothing happens. Nothing at all. I click the play button and nothing changes and ...

Newbie

I am a premium subscriber in the USA. I am having this issue on all devices I use spotify on. Whenever I go to my local files, which played two days ago, and click play nothing happens. Nothing at al...

Xenia

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see public playlists on my profile (they are not secret)

I made a bunch of public playlists on my profile that cannot be seen. When I click on my own account, it shows this: As you can see, there is no "public playlists" tab. This tab is visible to me for other friends with public playlists. I tried viewin...

Casual Listener

I made a bunch of public playlists on my profile that cannot be seen. When I click on my own account, it shows this:  As you can see, there is no "public playlists" tab. This tab is visible...

fleufy

Newbie

45164 Views

23 replies

0 likes

  • 45164 Views
  • 23 replies
  • 0 likes

Superuser Contribution Why do random songs get added to my liked songs?

PlanPremiumCountryGermany DeviceiPhone 8+, LaptopOperating System(iOS 10, Windows 10) My Question or IssueOften when I reopen my liked songs I find new weird techno like songs added! I always have to delete them and it's so tiring to find my song aga...

Visitor

  Plan Premium Country Germany   Device iPhone 8+, Laptop Operating System (iOS 10, Windows 10)   My Question or Issue Often when I reopen my liked songs I find new weird t...

Dessi

Moderator

19466 Views

13 replies

5 likes

  • 19466 Views
  • 13 replies
  • 5 likes

2019 Wrapped

I couldn't get my Spotify Wrapped to work when I tried on my phone a few weeks ago, so I finally got on an actual computer to look at it. Every time I try, it either doesn't load at all, it just loads "2010" and nothing else, or it says "Hmmm somethi...

Visitor

I couldn't get my Spotify Wrapped to work when I tried on my phone a few weeks ago, so I finally got on an actual computer to look at it. Every time I try, it either doesn't load at all, it just load...

dinomight

Spotify Star

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists disappeared when I moved country

PlanFreeCountryUKDeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueHello, I recently moved from Australia to the UK. When logging into my Spotify app from my phone I noticed that all my playlists had disappeared (I had about 3). I read somew...

Regular

Plan Free Country UK Device iPhone 8 Operating System iOS 13.3   My Question or Issue Hello, I recently moved from Australia to the UK. When logging into my Spotify app ...

Ivelina

Moderator

5650 Views

17 replies

0 likes

  • 5650 Views
  • 17 replies
  • 0 likes