sync issues between desktop and mobile

[jgonzalezalbisu]

I've seen in the last weeks that there is a sync issue between my desktop app and the mobile app. I've added a playlist to my favorites in the desktop but it's not displayed in the app.

This doesn't happen the other way round

[AlejaR]

Hey @Amayy,

Hope you're doing great!

Sorry for the late response, we were testing this for a couple of days and we could replicate it, so we passed the info onto the tech team. Please send us:

• Make/model and OS of the affected devices.
• Spotify version you're  running on those. 
• If possible, a video recording of this behavior.
• Any troubleshooting you've tried so far.

We'll let u know as soon as we got some news. 

Keep us in the loop!

[Amayy]

Sure thing @AlejaR 

• Nothing Phone 1 running Nothing OS 2.6 on Android 14. MacBook Air (2020, Apple Silicon, M1). ASUS G15 (Windows 11).
• 8.9.64.548, Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352, Spotify for Windows (64 bit) 1.2.44.405.g81fd6352.
• Clean install, switching networks on all platforms.

[jgonzalezalbisu]

@AlejaR

Sorry for the delay:

• Make/model and OS of the affected devices. => Android 13 and MacOS Sonoma
• Spotify version you're  running on those.  => Android (8.9.64.548) and MacOS (1.2.43.420.gc7b23f70)
• If possible, a video recording of this behavior. => Difficult to get
• Any troubleshooting you've tried so far. => Removing and re-adding a playlist from the phone seems to "fix" the issue

[laurasaur6]

When I am using my phone app and I Like songs, for some reason, they don't show in the Liked Songs playlist on my computer. It used to, but it's been two months since the playlist has shown any of my newly Liked songs.

[Noguri]

It doesn't help. I've re-installed Spotify on My computer and problem still continues from june to august.

Please, could You describe, how to find configuration dialogue? Also, I don't use Spotify from Microsoft store, but from normal Exe file.

I've removed My data, because of other playlist, which I have created and this problem continues two months. I don't know, if users have same problem, but I still have It after re-installation of Spotify.

[arapocket]

I have the same issue on my iphone for the last week or so! Fix this already!!!!!

[Noguri]

People, I've tried one experiment. I've launched Spotify both on My mobile and My Windows desktop. After that, I've decided to create playlist using My desktop and finally, playlist was synced on My mobile too. So problem doesn't appeared, when Spotify is launched on both devices. Anyway It is annoying to launch Spotify on My mobile and them to create playlists on My desktop. Please, could You look on this issue?

Excuse Me, but It is a shame, that this issue is two months old.

[ussior]

Plan

Premium

Country

Poland

Device

iPhone 14 Pro

Operating System

iOS 17.5.1

My Question or Issue

I have noticed that the iOS library often does not update despite updating the desktop (e.g. adding a new playlist, saving an album, changing a pinned item). As you can see in the attached images, the playlist created from the desktop and visible on my profile is not visible in my iOS library and cannot be searched for. Turning the app off and on several times does not help, logging out would require re-downloading all downloaded songs, so I did not check this.

[aoimame]

Recently noticed this around 2 weeks ago, and now I seem to also have different release radar playlist on the web player and the in-app one

[crsr153]

I've first noticed this problem YEARS AGO. I don't think Spotify has any intention of fixing this app, unfortunately.

[Juanso81]

Hi, if I create a new playlist on the Windows PC app, it doesn't appear in the iPad app, instead it's present on the iPhone and the web player. However, if I create a new playlist on the iPad, it displays correctly on the other devices. I have already tried uninstalling and reinstalling the app on the iPad. Latest app version and iOS 17.6.1 (iPad pro 11 3rd gen). Thank you.

[Bittencourt]

Hi @Juanso81, thanks for reaching out!

If you play a song using your iPhone or PC, does it reflect on your iPad?

What if you follow an artist or save a random playlist to your Library (using the iPhone/PC), do you see it on your iPad?

Also, I suggest you to double check your playlists' column to see if the one you're looking for is there, since there are multiple ways to sort them. You can for example sort by recents on your iPad and then create a new playlist on your iPhone to see if it shows.

Hope this helps!

[Juanso81]

---

@Bittencourt wrote:

Hi @Juanso81, thanks for reaching out!

If you play a song using your iPhone or PC, does it reflect on your iPad?

Yes, It does

What if you follow an artist or save a random playlist to your Library (using the iPhone/PC), do you see it on your iPad?

No, I can't see it

Also, I suggest you to double check your playlists' column to see if the one you're looking for is there, since there are multiple ways to sort them. You can for example sort by recents on your iPad and then create a new playlist on your iPhone to see if it shows.

Nothing, the playlist isn't actually present on the iPad, even if I search for it I can't find it 😞

Thanks

---

[LDLee]

Plan

Premium

Country

USA

Device

Dell Laptop, Samsung Tablet, Samsung Galaxy Phone, Firestick

Operating System

Windows 11, Android, Android, Fire OS

My Question or Issue

I have created a playlist on the Spotify App on laptop. I can see the playlist on the app and on the Web based player. The playlist does not appear on the Spotify app on my tablet, my phone, and my firestick. I have checked the log in. All other playlists appear on all the devices I have. Have rebooted the devices and cleared the cache. No luck. Any ideas as to what is going on?

[durulvarol]

Plan

Premium

Country

Turkey

Device

Xiaomi Note10 Lite

Operating System

Desktop Macos 13.6.9 Mobile Android 12

My Question or Issue

Newly created playlist doesn't show up on mobile app under the playlist tab. I can see them in home page but can't download the playlist over there. Tried logging off and on.

[Lucaswhk_]

Sommige van mijn afspeellijsten die ik op mijn iPhone heb aangemaakt zie ik niet op mijn iPad. Ik heb de app al meerdere keren opnieuw opgestart en ookal opnieuw ingelogd, dat werkt alleen niet. Ook afspeellijsten die ik al eerder heb verwijderd kan ik nog op mijn iPad zien, terwijl die zijn verwijderd. Deze lijsten zie ik dan weer niet op mijn iPhone.

Plan

Premium

Country

Netherlands

Device

iPhone 13 & iPad 9e generatie

Operating System

iOS 18.0 & iPadOS 18.0

[#18]

I have created 7 playlists on my laptop but can only see 2 on my ipad

[ribezaz]

Hey, how are you? Thank you for sending your question to the Spotify Community, it will be a pleasure to help you.

Just to be sure: are the accounts in sync? I mean, is the iPad bill the same as your laptop bill?

Keep me updated!

Cheers,
ribezaz

[glenson]

A workaround is to share the link of the playlist and open it on the device where it is not shown. That works (for now)

[jacket12345]

Running into an issue I haven't encountered before -- I created a playlist on desktop, and my mobile app is treating it as totally foreign. It doesn't come up on my playlists screen, doesn't come up when I search my playlists, isn't available as an option when I select "add to playlist" on a song. I am logged into the same account on both devices, I logged out and back in on both devices, and the issue persists. I use both the desktop and mobile apps daily, so this is definitely a new issue.

Plan

Premium

Country

USA

Device

Spotify for macOS (on MacBook Pro 2021) and app version 8.9.70.592 on iOS (on iPhone 15 Pro Max)

Operating System

Sonoma 14.6.1 and iOS 17.6.1