sync issues between desktop and mobile

[jgonzalezalbisu]

I've seen in the last weeks that there is a sync issue between my desktop app and the mobile app. I've added a playlist to my favorites in the desktop but it's not displayed in the app.

This doesn't happen the other way round

[tobezdev]

I think the title of the post says it all, the sync for my Spotify library is very slow (sometimes taking literal days) and, when stuff does sync, it’s only parts of playlists. Very rarely do I have a sync wheee I then don’t have to also modify the playlist(s) on each client to ensure that match.

Plan

Premium

Country

United Kingdom (England)

Device

iPhone 7, iPad 6th Generation, 2x Windows 11 PC, Apple iMac Mini

Operating System

iOS 15.7.10, iOS 17.8.1 Developer Preview, Windows 11 Home, Windows 11 Enterprise, Mac OS X

My Question or Issue

[nbosshardt]

Hi,

I'm also having the issue described in the title of this thread, and on mulltiple devices: iPhone, iPad and Windows app

Steps:

1. ❌ added a playlist to my library on iPad -> opened Spotify on iPhone and didn't see the playlist in my library

2. ❌ added a playlist to my library on Windows -> opened Spotify on iPhone and didn't see the playlist in my library

3. ✔ added a playlist to my library on iPhone -> Spotify was open on Windows, the playlist appears in my library

Only after that 3rd step, I could see the playlists from step 2 appear on my iPhone.

While it solved my immediate problem, this clearly seems to be a sync bug that needs resolving

Devices:

- iPad mini on iOS 17.6.1 with latest Spotify version installed

- iPhone 13 mini on iOS 17.6.1 with latest Spotify version installed

- Windows Dell laptop with latest Spotify version installed

[wmmihail]

I built some new folders on my desktop app in order help organize myself better. I moved tracks from the general playlist into these various folders and deleted the same ones from the general playlist. Everything looks good on the desktop. In my iPhone app I do not find these folders but I do find the tracks themselves. Looks like nothing updated to my new setup. what's going on??

[#5]

i am not able to locate my previously made playlists, neither am i able to locate the newly made ones

[thisbenrogers]

Oops

[thisbenrogers]

Y’all, this is obviously a problem many Spotify users are experiencing, it’s been a problem for me too. You’d think with all the money Spotify withholds from artists they could assign a dev team to patch this. I pay for this service, wth is going on with this Mickey Mouse bs?

[Jspurs]

I am having the same problem - I created a playlist on Windows, but it won't sync with my Android phone (v 12). CLEARLY, MANY PEOPLE ARE HAVING THIS PROBLEM. DOES SPOTIFY CARE?

[126026770]

No matter where or which device I use to save music on Spotify, I want access to that saved music on any device and any application. 

Right now when I save music on the Spotify desktop app, a song for example, the song will be stashed in my Liked Songs 'playlist', but when I open my iPhone's Spotify app in my car the songs are not saved in that same playlist. 

Thanks for helping me bring my favorite music everywhere with me, no matter which device! Y'all are doing a great job 🙂 

[Peiyuli]

您好~我有類似的問題。之前我的iOS版本和電腦版Windows版本一直都可以同步切換，大概從兩天前開始就失常了。如果在iOS版本新增要聽的podcast單集，只有iOS版本上的"你的單集"列表可以看到已經新增的內容，但是打開電腦版Windows版本的"你的單集"的列表卻完全看不到已經在手機上新增的單集，反之亦然。這讓我很困擾，因為手機和電腦同步切換使用Spotify播放podcast的功能對我來說非常方便。希望能盡快恢復這個功能

[jgonzalezalbisu]

Hey hi! any updates?

[JohnS43]

I'm having the same problem. I create playlists on the Windows desktop app, but they will not sync to the Amazon Fire app on my tablet or the regular Android app on my phone. The only way I cant get them to sync is to delete all the storage (cache and data). That works -- but just once. The next time I try to to it, the problem recurs. Having to do this every time I add or edit a playlist on multiple devices is unacceptable. Can someone please find a permanent fix to this problem? 

[smfoushee]

I've also been experiencing this same issue on iOS (Premium; iPhone Xs; iOS 17.6.1; Spotify 8.9.78).

However, I've found the easiest way to force the phone's app to sync with my library is to just create an empty playlist on the phone, then delete it. This appears to force the phone to re-sync the library and I usually get all of the missing playlists I've added in the desktop app on the phone without having to go back to my desktop. Spotify really should implement a drag/swipe-down behavior in the phone apps to refresh playlists, but until they fix the sync issue I've found the empty playlist trick works well.

[westernyouth]

Yep - worked immediately upon adding a dummy playlist. Thanks!

[Whyislifesocomplex]

1. Happening to me. Used to work but now stopped. I haven't moved countries, haven't changed devices. All working on my desktop and phone but not on my Android tablet. When I try using the desktop browser it plays some songs and skips others. I can create a playlist on my table and it appears on my phone. I can add some to it on my phone but when I go back to my tablet it says the playlist is empty. It also says standard playlists (like daily mix) exist but when I select them it says they are empty :-

[Mittisune]

Plan

Premium
Country

Brazil

Device

Redmi Note 12S and Windows PC

Operating System

Latest HyperOS Androind and W10 Pro

My Question or Issue

Playlists not match on my devices, logged in and out on both devices countless times and nothing happens.

[realgevan]

Strangely I have a similar problem.

Playlists from the same profile are disappeared from the phone but still exist on the computer and other devices.

[lovtexas]

I have the Premium plan and use a Mac laptop and an iphone. My playlists on my laptop application are not updating to what I have on my phone. I have closed the apps and reopened but it is not updating on the laptop. I have Mac OS 14.6.1 and iPhone 12 Pro Max running 17.6.1.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[#19]

I made a playlist on my phone. It's not showing on my computer. I uninstalled the app and reinstalled it. I logged out and back in on the computer, and still no playlist. When I play a song from the playlist on my phone it plays on the computer and shows playing from iPhone on the bottom of the screen, but even then the playlist doesn't show up in my computer library.

[Vasil]

Hey folks!

We're happy to announce that this is going to get addressed with one of the future app patches.
Keep your apps up to date in the meantime and let us know in case there's anything else.

Cheers!