tracks don't play

[Reidant1]

Plan

Premium

Country

Moldova

Device

PC/Google pixel 5

Operating System

windows/android

My Question or Issue

I connected spotify premium, and immediately after that more than a half of the tracks from my library stopped playing, as well as all those that were playing at 10-15 seconds stops playing.

[Maria]

Hey there @Reidant1,

Thanks for reaching out and welcome to the Community!

Just to confirm, does this happen on all devices that you use Spotify on, or only with a specific one? Have you noticed if this happens at any specific points? For example, only when playing a specific playlist or when connected to Bluetooth headphones.
 

Also, does changing to another network connection make any difference?

Feel free to include a video showing how things look from your end, should the issue persist, so that we can have a look as well. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

Let us know how you get on!