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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298266 Views

96 replies

88 likes

  • 298266 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162320 Views

235 replies

44 likes

  • 162320 Views
  • 235 replies
  • 44 likes

Liked songs playlist

PlanPremiumCountry Nigeria DeviceIPhone 14Operating SystemiOS 18.0.1 My Question or IssueHow do I delete all the music from the playlist of my favorite songs in one action. I tried to select all the music on the computer and delete it, but I get the ...

Visitor

  Plan Premium Country  Nigeria   Device IPhone 14 Operating System iOS 18.0.1   My Question or Issue How do I delete all the music from the playlist of my favorite so...

Luan

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help Identifying a Deleted Spotify Album

Hello there!I’m trying to remember the name of an album that used to be on Spotify but is now deleted. It had exactly 13 songs, and I managed to save all of them except for the first track. Unfortunately, I can't see the album name anymore, and it's ...

Newbie

Hello there! I’m trying to remember the name of an album that used to be on Spotify but is now deleted. It had exactly 13 songs, and I managed to save all of them except for the first track. Unfortu...

Vasil

Moderator

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution dinlemediğim bir sanatçının şarkıları en çok dinlenenlerimde çıkıyor

Hiç dinlemememe ve hesabımın başka birinde olmamasına rağmen bu ayın en çok dinlenenleri bölümünde Ferhat Göçer adlı sanatçı bulunmakta.

Visitor

Hiç dinlemememe ve hesabımın başka birinde olmamasına rağmen bu ayın en çok dinlenenleri bölümünde Ferhat Göçer adlı sanatçı bulunmakta.

Dmla

Newbie

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Superuser Contribution why can't i find songs with library search?

When I type more than two letters in library search, there are zero results, even with songs I know are in there. If I search for the song on spotify, I see it is still liked and in a playlist. No filters are active. It's the same on my PC and Androi...

Casual Listener

When I type more than two letters in library search, there are zero results, even with songs I know are in there. If I search for the song on spotify, I see it is still liked and in a playlist. No fi...

Robinson451

Visitor

2697 Views

6 replies

0 likes

  • 2697 Views
  • 6 replies
  • 0 likes

Superuser Contribution Your Library - Custom Order Feature Removed

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhy has the Custom Order option been removed from the Your Library sidebar but remains within the Folders sidebar? Surely this feature has been mistakenly removed ...

Newbie

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue Why has the Custom Order option been removed from the Your Library sidebar but remains ...

AlejaR

Moderator

383 Views

1 replies

0 likes

custom order
Your Library
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hijacked

PlanPremiumCountryMalaysiaDevice(Pixel 5, Samsung A21, Ipad, Windows 11)+Operating System My Question or IssueSomeone accessed my account and changed my password. Using my paid account, playing**bleep** songs for up to 12 hours. I want to delete my h...

Visitor

Plan Premium Country Malaysia Device (Pixel 5, Samsung A21, Ipad, Windows 11)+ Operating System   My Question or Issue Someone accessed my account and changed my password. Using my paid...

Eni

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Podcast is in Spanish - Can't Change it.

I wanted to listen Lex Fridman's podcasts. But when played via GHA, it is in Spanish.Joe Rogan plays fine.The missus has a paid sub to Spotify. We went into her Spotify iPhone 12pro max App IOS and have made the language English (was anyway). App, ju...

Regular

I wanted to listen Lex Fridman's podcasts. But when played via GHA, it is in Spanish. Joe Rogan plays fine. The missus has a paid sub to Spotify. We went into her Spotify iPhone 12pro max App IOS a...

martindmuk

Newbie

1927 Views

13 replies

0 likes

  • 1927 Views
  • 13 replies
  • 0 likes

Superuser Contribution Has anyone been hacked on Spotify, i have alot of songs that play, that i did not put in my library?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download or add anything plus won't play all songs on playlist when

Used to work perfectly. Have already reinstalled app several times just to wait hrs to download my playlists again,only to not have them work when requested.

Visitor

Used to work perfectly. Have already reinstalled app several times just to wait hrs to download my playlists again,only to not have them work when requested.

Ivelina

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Impossible to add someone to a daily mixed playlist

HelloI share a daily mix with a friend and I would like to add a third person to ít.When I create the link to add a new member the link always returns an « expired Link » to that friend !! I do précise that I’m not talking about a collaborative playl...

Visitor

Hello I share a daily mix with a friend and I would like to add a third person to ít. When I create the link to add a new member the link always returns an « expired Link » to that friend !!  ...

Amay

Spotify Star

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

How to customize order playlist? Is the option "custom order" gone?

PlanPremiumCountryUSADevicePhone and PCOperating SystemWindows My Question or IssueHow can I change the order of my songs on my playlist? I don't see the custom order option. I can select the song and but it won't move. I want to change the order of ...

Visitor

Plan Premium Country USA Device Phone and PC Operating System Windows   My Question or Issue How can I change the order of my songs on my playlist? I don't see the custom order option....

Bittencourt

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Create AI Playlist does not show up

PlanPremium StudentCountryUKDeviceSamsung Galaxy Operating SystemAndroidMy Question or IssueI have not been able to use the create AI playlist feature despite having a premium plan and living in the UK. Is this feature not available for student premi...

Casual Listener

Plan Premium Student Country UK Device Samsung Galaxy  Operating System Android My Question or Issue I have not been able to use the create AI playlist feature despite having a premium ...

Not applicable

8589 Views

5 replies

0 likes

  • 8589 Views
  • 5 replies
  • 0 likes

Solved!! Spotify no longer recognizing Local Files

Plan: Premium, 11-year paying customer Country: United States DeviceDesktop iMac Operating SystemiOS Sequoia 15.1 My Question or IssueAbout a month ago, I noticed that my local music files on my desktop were no longer being recognized in Spotify's "L...

Casual Listener

Plan:   Premium, 11-year paying customer   Country:   United States   Device Desktop iMac   Operating System iOS Sequoia 15.1   My Question or Issue About a...

megs88

Casual Listener

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Two Serious Problems with Spotify

I have created a collection of 225 playlists that are intended to be a sampler of the history of music.(If you happen to be interested in these playlists, you can find an explanation of my collection, andlinks to all of my playlists here: Moondog Rad...

Gig Goer

I have created a collection of 225 playlists that are intended to be a sampler of the history of music. (If you happen to be interested in these playlists, you can find an explanation of my collecti...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

It won't let me add more than 50 songs to my playlist

If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we add new ones. Does anyone know how I solve it?

Visitor

If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we a...

Amay

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing same artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Discoghost

Visitor

12490 Views

6 replies

1 likes

  • 12490 Views
  • 6 replies
  • 1 likes

Superuser Contribution Songs Missing from Liked Playlist

Randomly yesterday I went to play music from my “Liked Songs” playlist, and several were no longer there (these happened to be songs I had added within the past couple months so it was easy to notice). I restarted my phone, closed out of the app and ...

Casual Listener

Randomly yesterday I went to play music from my “Liked Songs” playlist, and several were no longer there (these happened to be songs I had added within the past couple months so it was easy to notice...

Joan

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

My library is gone

Hi there, I lost all my library downloads due an update of my payment, can I please have everything downloaded again, playlists, albums podcasts without to have one by one?! Kindly let me know. Many thanks in advance Best regards Alberto My libraNone...

Visitor

Hi there,    I lost all my library downloads due an update of my payment, can I please have everything downloaded again, playlists, albums podcasts without to have one by one?! Kindly let...

Amay

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my music and playlists are gone

PlanPremiumCountryPORTUGALDeviceSAMSUNG A70Operating sysAndroid From one day to another all my likes and playlists simply desapeared. No account no link to another device nothing. Just gone I can't even make a list that shows on my playlists. My Ques...

Newbie

  Plan Premium Country PORTUGAL Device SAMSUNG A70 Operating sys Android   From one day to another all my likes and playlists simply desapeared. No account no link to another devi...

OscarDC

Moderator

563 Views

1 replies

0 likes

desapearing
liked musics
Playlists
  • 563 Views
  • 1 replies
  • 0 likes