Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • exstasis
  • Visitor
  • 45736 Views
  • 310 replies
  • 14 likes
  • 45736 Views
  • 310 replies
  • 14 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • Urbanbaboon
  • Visitor
  • 30406 Views
  • 649 replies
  • 16 likes
  • 30406 Views
  • 649 replies
  • 16 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 747 Views
  • 11 replies
  • 3 likes
  • 747 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • fl000w
  • Newbie
  • 23991 Views
  • 38 replies
  • 30 likes
  • Connect
    JAM
  • 23991 Views
  • 38 replies
  • 30 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • Benoit_
  • Regular
  • 88728 Views
  • 948 replies
  • 37 likes
  • 88728 Views
  • 948 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • Brucemcphee37
  • Casual Listener
  • 174780 Views
  • 977 replies
  • 39 likes
  • 174780 Views
  • 977 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2460 Views
  • 1 replies
  • 2 likes
  • 2460 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution (Daily Mix) download Wifi Only and content change on cellular

Plan duo PremiumCountry CanadaDevice iPhone 13Operating System Latest iOS My Question or IssueI have set my downloads on wifi only because it’s very data hungry to download all the daily mix everyday. I travel into remote area where there’s no cell s...

  • Regular
  •   Plan duo  Premium Country Canada Device iPhone 13 Operating System Latest iOS   My Question or Issue I have set my downloads on wifi only because it’s very data hungry to do...
  • Diogenes14
  • Regular
  • 299 Views
  • 4 replies
  • 0 likes
  • 299 Views
  • 4 replies
  • 0 likes

Onde vejo o pré save que fiz??

Fiz um pré save e não consigo ver Gostaria de saber como faço

  • Visitor
  • Fiz um pré save e não consigo ver Gostaria de saber como faço
  • Bittencourt
  • Spotify Star
  • 2549 Views
  • 1 replies
  • 0 likes
  • 2549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to view recent playlists from accounts that I am Following?

PlanPremiumCountryUSA My Question or IssueI follow accounts of music magazines (user e.g. thequietus) and radio stations (e.g. radiok770). These publications make new playlists frequently. Is there anyway to view a recent sorted list of public playli...

  • Casual Listener
  • Plan Premium Country USA   My Question or Issue I follow accounts of music magazines (user e.g. thequietus) and radio stations (e.g. radiok770). These publications make new playlists f...
  • Alex
  • Spotify Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Artists from Home page

When spotify ran that promotion after one member of De La Soul died i accidentally clicked on the popup. Since then De La Soul has been on my homepage even though i dont listen to them. I already ignored the group but it didnt change anything. This i...

  • Casual Listener
  • When spotify ran that promotion after one member of De La Soul died i accidentally clicked on the popup. Since then De La Soul has been on my homepage even though i dont listen to them. I already ign...
  • Joan
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Wellness songs turned into elevator music!

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI’ve been listening to Daily Wellness for a little over a year and I love it! Recently, though, I’ve noticed the songs are all very weird, instrumentals. I normally jus...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System iOS 14.7.1   My Question or Issue I’ve been listening to Daily Wellness for a little over a year and I love it! Recently, thou...
  • Rhblewis85
  • Casual Listener
  • 2849 Views
  • 28 replies
  • 5 likes
  • daily wellness
  • 2849 Views
  • 28 replies
  • 5 likes

Superuser Contribution Liked Songs in library are not identified when looking at a album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 138 Views
  • 1 replies
  • 1 likes
  • 138 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Not Playing

I have a playlist that has stopped playing. It started playing and played though song 10 and then went silent. The volume bars were moving but no audio was playing. Any suggestions? Thanks, Hugh Plan: Individual PlanUSALaptop Macbook Pro late 2021)Ve...

  • Visitor
  • I have a playlist that has stopped playing. It started playing and played though song 10 and then went silent. The volume bars were moving but no audio was playing. Any suggestions?    Th...
  • Joan
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to delete empty/ deleted podcast

hello! So I've been using Spotify for quite a while now but only now do I realize that i dont listen to majority of the playlists in my library so i narrowed it down to what i listen to nowadays, however theres this one empty podcast that i just cant...

  • Casual Listener
  • hello! So I've been using Spotify for quite a while now but only now do I realize that i dont listen to majority of the playlists in my library so i narrowed it down to what i listen to nowadays, how...
  • Joan
  • Moderator
  • 1705 Views
  • 5 replies
  • 0 likes
  • 1705 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can you stop certain genres from coming into On repeat playlist

Hi, i've started also using Spotify to listen to white noise/rain/ocean sounds while I sleep. These tracks were showing up in Daily Playlists, I think because I liked the lists and I'm sure I've fixed that by unliking them. Hiwever, they are still sh...

  • Newbie
  • Hi, i've started also using Spotify to listen to white noise/rain/ocean sounds while I sleep.  These tracks were showing up in Daily Playlists, I think because I liked the lists and I'm sure I'v...
  • MoonyMoonshine
  • Visitor
  • 1007 Views
  • 2 replies
  • 4 likes
  • 1007 Views
  • 2 replies
  • 4 likes

Superuser Contribution How can I remove downloads on old devices that is not in working condition?

I tried to download a playlist on my current device but Spotify says that i have reach the limit and i have to remove downloads from old devices. I dont have access to these devices anymore. How can i remove it?

  • Visitor
  • I tried to download a playlist on my current device but Spotify says that i have reach the limit and i have to remove downloads from old devices. I dont have access to these devices anymore. How can ...
  • Eni
  • Moderator
  • 822 Views
  • 3 replies
  • 0 likes
  • 822 Views
  • 3 replies
  • 0 likes

Exceeded number of songs or playlists or downloads

I received a couple of warning messages saying I exceeded the number of downloads or playlists. I didn’t think there was a limit with Spotify individual plan. Is there a limit or not?PlanIndividual CountryUSADevice(iPhone X, mini iPad 6Operating Syst...

  • Visitor
  • I received a couple of warning messages saying I exceeded the number of downloads or playlists.  I didn’t think there was a limit with Spotify individual plan.  Is there a limit or not? Pl...
  • Prague
  • Rising Star 3
  • 149 Views
  • 2 replies
  • 0 likes
  • 149 Views
  • 2 replies
  • 0 likes

Solved!! I want to know why I can’t add a song to a playlist if its already in there

So as it says, I can’t put the same song in a playlist anymore. I had two playlist which had the same song(s) in it twice because I liked i them more then a few others. But now when o try to do that, it doesn’t let me anymore and just either has the ...

  • Newbie
  • So as it says, I can’t put the same song in a playlist anymore. I had two playlist which had the same song(s) in it twice because I liked i them more then a few others. But now when o try to do that,...
  • Prague
  • Rising Star 3
  • 178 Views
  • 1 replies
  • 1 likes
  • 178 Views
  • 1 replies
  • 1 likes

Superuser Contribution Removing/deleting folders

Recently, on my desktop app, I was able to create folders for my playlists! which was great at the time, for I could neat them, giving me a less cramped look when i opened the app. Now, though, I wish to get rid of them, but I just can't seem to, wit...

  • Newbie
  • Recently, on my desktop app, I was able to create folders for my playlists! which was great at the time, for I could neat them, giving me a less cramped look when i opened the app. Now, though, I wis...
  • Eni
  • Moderator
  • 662 Views
  • 3 replies
  • 0 likes
  • 662 Views
  • 3 replies
  • 0 likes

playlist made offline was deleted when i went back offline

i made a playlist using songs i had downloaded while i was offline. downloaded the new playlist and was listening to it fine until I went back online. Now I can't find the playlist, not in my history or library, like it never existed. Also not in the...

  • Visitor
  • i made a playlist using songs i had downloaded while i was offline. downloaded the new playlist and was listening to it fine until I went back online. Now I can't find the playlist, not in my history...
  • emmaava77
  • Newbie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Playlist won't delete from home screen

Have tried to delete on desktop, mobile app and webplayer - this playlist will NOT delete itself permanently. Still showing on the homescreen for both the webplayer and desktop apps. On the desktop app I keep getting a "something went wrong" message....

  • Newbie
  • Have tried to delete on desktop, mobile app and webplayer - this playlist will NOT delete itself permanently. Still showing on the homescreen for both the webplayer and desktop apps. On the desktop a...
  • Amayy
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to playlist

Plan: PremiumCountry: UKDevice: iPhone 13Operating System: iOS version 16.0.2 (20A380)My Question or IssueIn the last couple of months, Spotify keeps playing random songs while I’m playing my playlist, and found they are being added to my playlist. I...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone 13 Operating System: iOS version 16.0.2 (20A380) My Question or Issue In the last couple of months, Spotify keeps playing random song...
  • Alex
  • Spotify Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto playlist image broken

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueOkay, you know how when you have a playlist, whatever the top 4 tunes are automatically create a collage image at the top next to the title? That seems to be broken for o...

  • Casual Listener
  • Plan Free/Premium Country UK Device PC Operating System Windows 10   My Question or Issue Okay, you know how when you have a playlist, whatever the top 4 tunes are automatically create...
  • Alex
  • Spotify Legend
  • 225 Views
  • 4 replies
  • 0 likes
  • 225 Views
  • 4 replies
  • 0 likes