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2 accounts same email address and iOS is not working on premium.

2 accounts same email address and iOS is not working on premium.

Hi,

As the subject says I have 2 accounts a Facebook and spotify.
I think because of this my iOS spotify on premium is not working.
Would it be possible to delete the Facebook account?

Regards,
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2 Replies

Have you first tried logging out and back in with the correct credentials - either your spotify username or your facebook credentials. If you use the online contact form, the customer service staff will help you get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Will give that a try thanks.

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