Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45270 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111859 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440735 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
303026 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello I am new on this and I was hoping I could get some help please . I have been trying to put tracks off line but I am getting a red " ! " and thats about it... Can anyone help ?
Hello I am new on this and I was hoping I could get some help please . I have been trying to put tracks off line but I am getting a red " ! " and thats about it... Can anyone he...
Casual Listener
524 Views
3 replies
0 likes
Each time I turn the volume up or down, the app crashes ..... but not if I use the button on the speakers .... anyone has the same problem ? It hasn't changed with the new OS7 update .. just the same. I looks like it is a bug within the app ....
Each time I turn the volume up or down, the app crashes ..... but not if I use the button on the speakers .... anyone has the same problem ? It hasn't changed with the new OS7 update .. ju...
Not applicable
630 Views
2 replies
0 likes
Having the same trouble with my 2011 Honda Civic, Spotify worked great until the iOS 7 upgrade, now it will play a song for about a minute, then I receive an "Unsupported" message. Being able to listen in my car was the sole purpose upgrading to the ...
Having the same trouble with my 2011 Honda Civic, Spotify worked great until the iOS 7 upgrade, now it will play a song for about a minute, then I receive an "Unsupported" message. Being able t...
Community Legend
471 Views
1 replies
0 likes
Hello all, So I have been using spotify free for a few months now and want to upgrade to Premium although I have a problem. Im looking to listen to spotify offline with my iPhone 4. Although.. my iPhone WIFI is broken. I understand this is nothing to...
Hello all, So I have been using spotify free for a few months now and want to upgrade to Premium although I have a problem. Im looking to listen to spotify offline with my iPhon...
Casual Listener
862 Views
4 replies
1 likes
Spotify for iPad 1 (6.4.2) keeps crashing when I load it. It shows an old version of my playlists then hangs. I 've managed to get it to work by selecting another option (friends, what's new) and then switching back but even that work around seems to...
Spotify for iPad 1 (6.4.2) keeps crashing when I load it. It shows an old version of my playlists then hangs. I 've managed to get it to work by selecting another option (friends, what's new) and the...
398 Views
0 replies
0 likes
I can't sync songs to my iPhone 4S. If I add a local file to my computer, it will show up on my iPhone fine, in the correct playlist, but it is greyed out and clicking it tells me "Track Not Synced". This is the case wired or wireless (on the same ne...
I can't sync songs to my iPhone 4S. If I add a local file to my computer, it will show up on my iPhone fine, in the correct playlist, but it is greyed out and clicking it tells me "Track Not Sy...
Community Legend
532 Views
1 replies
0 likes
i have no problems syncing my starred music but i have 1 playlist of 13 songs that just will not sync with my phone i have deleted and reinstalled on noth pc and my iphone 4 running ios7. its not even pending the songs are just grey'd out and i can l...
i have no problems syncing my starred music but i have 1 playlist of 13 songs that just will not sync with my phone i have deleted and reinstalled on noth pc and my iphone 4 running ios7. its not eve...
Community Legend
415 Views
1 replies
0 likes
I just recently purchased Spotify Premium (within the last 2 months) and have enjoyed the catalogue available but the app on my iPad 3 running the latest version of iOS6 just craps out often and for no apparent reason. Even when in offline mode where...
I just recently purchased Spotify Premium (within the last 2 months) and have enjoyed the catalogue available but the app on my iPad 3 running the latest version of iOS6 just craps out often and for ...
Community Legend
523 Views
1 replies
0 likes
I've used a couponcode a few weeks ago to prolongue my spotify premium account, but I still can't use Spotify on my Iphone. Keep getting the message that I'm not Premium and should upgrade. Tried uninstalling, installing again a few times but no succ...
I've used a couponcode a few weeks ago to prolongue my spotify premium account, but I still can't use Spotify on my Iphone. Keep getting the message that I'm not Premium and should upgrade. &n...
Casual Listener
14769 Views
70 replies
1 likes
I cant update my Spotify app on my iPhone, because it says that my account is not valid for use in the UK store... But all my country settings on my Appel ID and on Spotyfi is set to Denmark... So dont get this and dont know how to fix it... Can anyb...
I cant update my Spotify app on my iPhone, because it says that my account is not valid for use in the UK store... But all my country settings on my Appel ID and on Spotyfi is set to Denmark... So do...
Community Legend
499 Views
1 replies
0 likes
Hi,My spotify premium has suddenly started playing up.Tracks keep stuttering and skipping along often accompanied by a weird beeping noise. Sometimes it stops completely but then 20 seconds later comes back on. Then it can be ok for 20 mins before th...
Hi, My spotify premium has suddenly started playing up. Tracks keep stuttering and skipping along often accompanied by a weird beeping noise. Sometimes it stops completely but then 20 seconds lat...
Community Legend
997 Views
3 replies
0 likes
Hello! I was having troubles logging into my spotify app earlier today (which got resolved). However I haven't been able to view any of my playlists on my ipod. None of the songs are from my local computer, they're all from SpotifyOS: 6.1.3Ipod touch...
Hello! I was having troubles logging into my spotify app earlier today (which got resolved). However I haven't been able to view any of my playlists on my ipod. None of the songs are from...
Community Legend
576 Views
3 replies
0 likes
Hey everyone, i got a problem with Spotify and the new iOS7 update. I listen to Spotify everyday in my Car and i connect it with a USB Cable to my Car Radio. The problem is that the Music App always want to play his own music and dont allow Spotify t...
Hey everyone, i got a problem with Spotify and the new iOS7 update. I listen to Spotify everyday in my Car and i connect it with a USB Cable to my Car Radio. The problem is that the Mu...
Casual Listener
2204 Views
2 replies
0 likes
I have a premium account and the email to prove it but for some reason when I downloaded the app from the cloud (my apple computer will not let me transfer everything over bc the IOS is too old) it is telling me my Spotify account isn't premium! Is t...
I have a premium account and the email to prove it but for some reason when I downloaded the app from the cloud (my apple computer will not let me transfer everything over bc the IOS is too old) it i...
Community Legend
643 Views
4 replies
0 likes
I am almost always having to resync my playlists. If I happen to change up a playlist or create a new one, the one that I was using the day before suddenly has 1/2 the song unavailable and I need to sync it with my computer. Why is it if I've already...
I am almost always having to resync my playlists. If I happen to change up a playlist or create a new one, the one that I was using the day before suddenly has 1/2 the song unavailable and I ne...
Community Legend
1056 Views
1 replies
0 likes
I was able to sync 20 songs to my playlist and successfully can play them on my iPhone. The problem is my friend is following this playlist and can see only 2 songs. He is already following me in other playlists and there hadn't been any problem. Is ...
I was able to sync 20 songs to my playlist and successfully can play them on my iPhone. The problem is my friend is following this playlist and can see only 2 songs. He is already following me in o...
Community Legend
859 Views
7 replies
0 likes
Can we get an equaliser, just like the ipod has one please.
Can we get an equaliser, just like the ipod has one please.
Community Legend
475 Views
1 replies
0 likes
Hello any1,i m using ios7 on my ipad and the last version of spotifyi don t know why but the last days if i am searching for somethingit took nearly 60 sec if a match is displayedor if i can play a match also....any suggestions?i don t know if it s a...
Hello any1, i m using ios7 on my ipad and the last version of spotify i don t know why but the last days if i am searching for something it took nearly 60 sec if a match is displayed or if i ca...
290 Views
0 replies
0 likes
Hi I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (supposedly suitable for ios 4) also, but am having the same issu...
Hi I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (sup...
Casual Listener
3206 Views
12 replies
0 likes
Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual. Plays fine. The big problem that I encountered however was that the Artist/Song/Album no longer appears on my display for Spotify tracks; tracks that were im...
Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual. Plays fine. The big problem that I encountered however was that the Artist/Song/Album no l...
Community Legend
1184 Views
5 replies
2 likes
