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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30747 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95478 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293895 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123811 Views

19 replies

38 likes

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Try this track not showing up anymore?

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gives? Did they move the feature?? I'm really annoyed...

Newbie

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gi...

255 Views

0 replies

0 likes

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Spotify for iPad doesn't pause music with navigation direction

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground.When navigon speaks driving direction (take left in 100 m) this happens:- music pauses (.1 seconds)- music resumes- navigon "speaks" but with the ...

Visitor

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground. When navigon speaks driving direction (take left in 100 m) this happens: - music pauses (.1 ...

user-removed

Not applicable

741 Views

2 replies

0 likes

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Syncing weirdness

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it wouldn't work. It got de-synced after a while for s...

Casual Listener

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it ...

Joe

Community Legend

592 Views

4 replies

0 likes

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Spotify deleted my Ipod playlist!!!!!

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and get my itunes songs because i havent been able to ...

Newbie

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and...

341 Views

0 replies

0 likes

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Syncing problems.

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work on my Iphone stuff I pay for via spotify doesn't. "T...

Casual Listener

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work...

Joe

Community Legend

1198 Views

3 replies

0 likes

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Related artists/tracks in version 0.7.6

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and songs on the now playing bar at the bottom but can't ...

Music Fan

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and so...

Elisa23

Regular

812 Views

6 replies

1 likes

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devices not connecting for local files

Hi, I am currently running an Cisco 1841 integrated router and am having trouble syncing my local files. I have looked through a lot of different options and found it is likely related to the ports not being properly opened. I am curious what ports n...

Casual Listener

Hi, I am currently running an Cisco 1841 integrated router and am having trouble syncing my local files. I have looked through a lot of different options and found it is likely related to the ports n...

Joe

Community Legend

316 Views

1 replies

0 likes

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Solved!! Playlist available offline stoped syncing on iPhone4S

Hello everyone!I need your help: I have quite a big playlist (about 3250 songs) that's supposed to be available offline but yesterday, I added a few songs, they do appear in the playlist on both my laptop and my iPhone but they're not available offli...

Regular

Hello everyone! I need your help: I have quite a big playlist (about 3250 songs) that's supposed to be available offline but yesterday, I added a few songs, they do appear in the playlist on both my...

Elisa23

Regular

728 Views

4 replies

0 likes

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Spotify will not recognize local files on iphone4

When I am on the road using my iphone4, and using Spotify, Spotify won't recognize the local files on my iphone. What's the deal. How can I fix? I just switched over from the HTC EVO and it worked perfectly. The EVO allowed me to play the whole libra...

Newbie

When I am on the road using my iphone4, and using Spotify, Spotify won't recognize the local files on my iphone. What's the deal. How can I fix? I just switched over from the HTC EVO and it worked pe...

chasartori

Casual Listener

1344 Views

5 replies

1 likes

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Search and Browse showing no tracks under any catagory

Description Clicking search and browse, then anthing (ie: top lists, new releases, etc) takes me to the appropriate screen but with no songs listed. The correct graphic is at the top with a play button but no songs are displated. Clicking on the play...

Newbie

Description Clicking search and browse, then anthing (ie: top lists, new releases, etc) takes me to the appropriate screen but with no songs listed.  The correct graphic is at the top with a p...

Joe

Community Legend

697 Views

3 replies

0 likes

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Solved!! Spotify not working on 10th October 2013

My spotify does not seem to be working this morning. I am a premium spotify member and have spotify installed on my iPhone. The app shows that spotify is connected to the Internet and that I am getting a full 3G signal, however when I click a song to...

Regular

My spotify does not seem to be working this morning. I am a premium spotify member and have spotify installed on my iPhone. The app shows that spotify is connected to the Internet and that I am getti...

mathew320

Newbie

6840 Views

35 replies

11 likes

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My friend cannot access her Spotify Account

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...

Regular

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...

Peter__

Community Legend

436 Views

1 replies

0 likes

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Synching IPad with Laptop

I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - connecting both the laptop and iPad to the same WiFi net...

Regular

I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - conne...

Joe

Community Legend

523 Views

1 replies

0 likes

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  • 1 replies
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Why has "What's new" been replaced with "Discover" on iPhone?

Hi!Why has "What's new" been replaced with "Discover" in the iPhone app?Why not have both? I'd like the old feature. "Discover" is good to but not as a replacement!!How do I get the top list back???

Regular

Hi! Why has "What's new" been replaced with "Discover" in the iPhone app? Why not have both? I'd like the old feature. "Discover" is good to but not as a replacement!! How do I get the top list ba...

imthinking100

Newbie

1275 Views

4 replies

0 likes

iphone
What's new
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Favorite artists and albums?

How come I can't favorite any artists or albums? I can only favorite tracks or make playlists from albums, which also aren't alphabetically ordered. Why is this not possible? Seems like something essential for a music app. I wan't to have a list of m...

Newbie

How come I can't favorite any artists or albums? I can only favorite tracks or make playlists from albums, which also aren't alphabetically ordered. Why is this not possible? Seems like something ess...

Thedev

Community Legend

5802 Views

2 replies

6 likes

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Friend List empty?

Hi everyone, hopefully someone might have the answer to my question. The tab "friends" on my app is suddenly empty. But I can still see my followers on the desktop version. Anyone with a clue of the reason?

Regular

Hi everyone,   hopefully someone might have the answer to my question.   The tab "friends" on my app is suddenly empty. But I can still see my followers on the desktop version. ...

Christoffer

Community Legend

1315 Views

2 replies

0 likes

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Help recovering deleted playlists!!!

Can a moderator please help me recover all of my deleted playlists? I don't want recovery of starred items though. Thank you!

Visitor

Can a moderator please help me recover all of my deleted playlists? I don't want recovery of starred items though. Thank you!

user-removed

Not applicable

415 Views

2 replies

0 likes

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Queuing Issues

I love spotify, so I got premium, but the app on the iphone seems to be plagued with issues. Please do an overhaul of this app! There is so much potential that is lost with clumsy organization. First of all, PLEASE let me group things by artist and/o...

Newbie

I love spotify, so I got premium, but the app on the iphone seems to be plagued with issues.  Please do an overhaul of this app! There is so much potential that is lost with clumsy organization....

Joe

Community Legend

526 Views

1 replies

0 likes

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  • 1 replies
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Solved!! I PAY FOR PREMIUM and its telling me im not a subscriber on my iphone

I pay for premium and my iphone app is telling me I am not a premium subscriber. I specifically payed for premium so I can use it on my phone. If this is not corrected today then im canceling and expect a refund. I am 100% I am using the same account...

Newbie

I pay for premium and my iphone app is telling me I am not a premium subscriber. I specifically payed for premium so I can use it on my phone. If this is not corrected today then im canceling and exp...

Joe

Community Legend

917 Views

4 replies

0 likes

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Premium not working on iPhone 4

I have same issue as in: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/premium-not-working-on-iphone/td-p/67481/page/12 I changed payment from paypal to prepaid cards... now it won't play on my device anymore... worked 2 hours ago.....

Casual Listener

I have same issue as in: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/premium-not-working-on-iphone/td-p/67481/page/12   I changed payment from paypal to prepaid card...

Greg

Roadie

874 Views

5 replies

0 likes

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