Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
Description The iPhone app will not load. It only shows a blank screen A more detailed description, using numbered steps 1. restarted the device 2. uninstalled the app the reinstalled 3. The application on my Macbook Pro seems to work fine. What I ex...
Hi! I have a problem with my iphone. I deleted the app but it still didnt work. I can see the playlists on my computer but on my iphone it says empty, like there is no song at all in some playlist, very strange! Please help me! Want to listen to my m...
Hi I've recently replaced my iPhone and so unable to use spotify as it says 3 device limit reached.It's including my old phone that is in a recycling heap somewhere. Poor service.Please help
Hi! I want to recover a couple of local files from my iPhone, because my MacBook crashed, where the source of the files were. How do I do this? Like this: iPhone > Windows > iPad Where the iPhone is the source of the local files. Thanks!
Sorry for my bad english...:-) I have the Pioneer car tuner FH-X700-BT and it works really fine. But i have a big problem, when i'm hearing music over the spotify app Bluetooth connected. The radio has a "Voice Control" function which activates Siri ...
Had no problems till i put OS7 on my iphone. Now sync does not work. Anybody same problem + solution? marianne
I have about 150 songs in my starred playlist and have more than enough room for storage on my phone....however I am not able to switch on the offline feature it will quickly turn green then quickly go back grey...not allowing me to listen to these i...
Hi! Have had spotify premium for a while and when i got a gift card i cancelled my subscription and used the gift card code instead. All went good and it says that my account is a premium account until 2013-12-21. The problem is that it says on my ph...
Llevan ya varias versiones incluyendo la última de 27/02/2013 que en iOS 6 no funciona detener la reproducción con la cuenta atrás del reloj de iOS. Hace como que se para y sigue funcionando. Espero que lo solución ene para siguientes actualizaciones...
Hi, i updated the spotify app a few days ago and since then it does not work at all, everytime i open the app, all i see is a white screen. and since then i've deleted and reinstalled the app atleast 50 times and still have the same problem. AND befo...
how to add songs from my playlist on my local files
edit: nevermind...im an idiot
I NEED help can any of you help my delete my spotify account
I've been having a few problems syncing music to my new Ipod touch 5th gen. I am a premium user and have synced all of my music to my computer and yet spotify will not allow me to sync files from my computer to my Ipod, all non local files are being ...
Hi! I have a problem concerning stuttering when im using airpay to stream spotify music through Boxee-box to my stereo. I can't seem to find what causes it. The boxee box is connected to the router through ethernet. It's a wireless-n router and a Ipa...
I have a playlist that shows 150 followers presently on the Spotify app on my Mac, but on the iPhone Spotify app when browsing playlist in the workout section - the playlist has been frozen since 68 followers. The same thing on Tunigo app - the subsc...
Hi, this might apply also to Volkswagen and Audi drivers.I recently received my new car with a radio navigation unit called Columbus. The iPhone is connected to this unit with a cable in the so called MDI interface. This interface should make it poss...
Spotify worked great in my car until I upgraded to iOS 7. Now it plays for a few seconds and then it stops and says that there's a connection error. The main reason I pay for premium subscription is so that I can use this on my phone, and now it is p...
I know they are never going to let you alphabetize them so is there a way to search your playlist?
So when I play spotify on my phone, whenever I skip to the next song spotify make a very loud "bleep" noise. Now, I play my music loud and this means that "bleep" sound is also loud. Infact it's louder than my music and it makes my ears bleed! How do...