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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407561 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278956 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178574 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It appears a orange circle with an exclamation mark. HELP ME PLEASE!
It appears a orange circle with an exclamation mark. HELP ME PLEASE!
Community Legend
347 Views
1 replies
0 likes
im paying for premium and cant hear my songs. why isnt spotify opening on my iphone?
im paying for premium and cant hear my songs. why isnt spotify opening on my iphone?
Community Legend
1136 Views
4 replies
0 likes
I've used Unlimited on pc's for years but when I've installed it on an iPad it keeps demanding that I uppgrade, even though I'm runnning on WiFi. Any ideas?
I've used Unlimited on pc's for years but when I've installed it on an iPad it keeps demanding that I uppgrade, even though I'm runnning on WiFi. Any ideas?
Casual Listener
550 Views
2 replies
0 likes
I cant login to the same wifi because I dont have it But When I plugin my iphone and open spotify on both nothing happens? :[ tried uninstalling and reinstalling on both nothing works any ideas?
I cant login to the same wifi because I dont have it But When I plugin my iphone and open spotify on both nothing happens? :[ tried uninstalling and reinstalling on both  ...
Community Legend
520 Views
1 replies
0 likes
Hello I have problems syncing my local files to my iPhone. All the other playlists works just fine but I am stuck at the local files, it just says "Pending" and nothing happens. Things I have done trying to solve it; Clean Spotify PC install Clean Sp...
Hello I have problems syncing my local files to my iPhone. All the other playlists works just fine but I am stuck at the local files, it just says "Pending" and nothing happens. ...
Regular
1003 Views
3 replies
0 likes
Im trying to import local files and when I look under devices my device is not shown there. I have an iPhone 5 running IOS 7.0.2, made sure my laptop and iPhone were connected to the same wifi, tried closing Spotify on both my computer and iPhone, an...
Im trying to import local files and when I look under devices my device is not shown there. I have an iPhone 5 running IOS 7.0.2, made sure my laptop and iPhone were connected to the same wifi,...
392 Views
0 replies
0 likes
When I try to listen to a song on my iphone it says "Track Not Synced", but it is synced on my computer. I followed all the steps and made sure I was connected to the same wifi, but it is still not working.
When I try to listen to a song on my iphone it says "Track Not Synced", but it is synced on my computer. I followed all the steps and made sure I was connected to the same wifi, but it is still not w...
290 Views
0 replies
0 likes
Dónde esta esa función? Es lo que más uso! IOS 7.0.2
Dónde esta esa función? Es lo que más uso! IOS 7.0.2
382 Views
0 replies
0 likes
When I try to listen to a song on my iphone it says "Track Not Synced", but it is synced on my computer. I followed all the steps and made sure I was connected to the same wifi, but it is still not working.
When I try to listen to a song on my iphone it says "Track Not Synced", but it is synced on my computer. I followed all the steps and made sure I was connected to the same wifi, but it is still not w...
349 Views
0 replies
0 likes
Why doesnt it work to play Spotify via My AirPort to My stereo anymore??
Why doesnt it work to play Spotify via My AirPort to My stereo anymore??
Community Legend
453 Views
2 replies
0 likes
DescriptionI can't sync my local songs to my iPhone. After updating to version 0.7.1, all my local songs disappeared from my phone. When I'm trying to sync my playlists I choose "Manually choose playlists to sync", but Spotify jumps back to the "Sync...
Description I can't sync my local songs to my iPhone. After updating to version 0.7.1, all my local songs disappeared from my phone. When I'm trying to sync my playlists I choose "Manually choose pl...
Casual Listener
945 Views
2 replies
0 likes
Hi, I just upgraded to Spotify Premium for a month trail, but I don't get how it works.... How do I get Spotify on my iPhone 4? (Version 6.1.3) Thanks
Hi, I just upgraded to Spotify Premium for a month trail, but I don't get how it works.... How do I get Spotify on my iPhone 4? (Version 6.1.3) Thanks
Not applicable
556 Views
3 replies
0 likes
I'm a premium user and I've been trying to access radio but it won't let me search or do anything, screen is blank. I've resintalled and restarted my iphone and still it won't work. Please help Thank you
I'm a premium user and I've been trying to access radio but it won't let me search or do anything, screen is blank. I've resintalled and restarted my iphone and still it won't work. Please help 😞 Th...
Casual Listener
14716 Views
4 replies
0 likes
Is there a way (that perhaps I do not know about) to have the songs in a certain order in my playlists on my mobile app mirror the order on my desktop app on my computer? I have my songs set up a certain way in each playlist on my computer, but my Ip...
Is there a way (that perhaps I do not know about) to have the songs in a certain order in my playlists on my mobile app mirror the order on my desktop app on my computer? I have my songs set up a cer...
Community Legend
6125 Views
1 replies
0 likes
I've today downgraded to Spotify Unlimited because the iOS client is becoming increasingly useless to me. When the following issues are resolved, I may consider paying for Spotify Premium again: - The offline playback issue described here: http://com...
I've today downgraded to Spotify Unlimited because the iOS client is becoming increasingly useless to me. When the following issues are resolved, I may consider paying for Spotify Premium ...
Casual Listener
526 Views
1 replies
1 likes
Hello, I am trying to connect to spotify (unlimited) on my new ipad through my wifi (no sim in ipad for 3g anyway) but it comes up with the "you need premium for mobile" message. i'm not mobile? i have checked that offline mode is disabled in setting...
Hello, I am trying to connect to spotify (unlimited) on my new ipad through my wifi (no sim in ipad for 3g anyway) but it comes up with the "you need premium for mobile" message. i'm not mobile? ...
Community Legend
483 Views
3 replies
0 likes
Can I use my old ipod with ios 3? I did not find anything working with it I have spotify premium
Can I use my old ipod with ios 3? I did not find anything working with it I have spotify premium
Community Legend
400 Views
1 replies
0 likes
This is perhaps a strange question, and I apologize if it has already been addressed. I'm not exactly sure what terminology I should use to explain this question. Basically, I use my Spotify account all day on my iPhone 4S (iOS 7). My wife typically ...
This is perhaps a strange question, and I apologize if it has already been addressed. I'm not exactly sure what terminology I should use to explain this question. Basically, I ...
Regular
2454 Views
2 replies
0 likes
I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member. Please advise
I just upgraded to premium and paid through the website. I have logged in and out on the app and restarted phone and no luck. It still tell sm I am not a premium member. Ple...
Community Legend
362 Views
2 replies
0 likes
I have the premium subsription on an iphone 5s, running ios 7.0.2 and have had the subscription for about a year now, and the radio function is not working, the screen comes up blank and does not allow me to search either. I have tried contacting cus...
I have the premium subsription on an iphone 5s, running ios 7.0.2 and have had the subscription for about a year now, and the radio function is not working, the screen comes up blank and does not all...
Community Legend
405 Views
1 replies
0 likes
