Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

  • 37298 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
  • 102900 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

  • 299242 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

  • 126021 Views
  • 19 replies
  • 38 likes

Can we get an equaliser?

Can we get an equaliser, just like the ipod has one please.

Newbie

Can we get an equaliser, just like the ipod has one please.

Peter__

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

extremly slow searching!!! :-(

Hello any1,i m using ios7 on my ipad and the last version of spotifyi don t know why but the last days if i am searching for somethingit took nearly 60 sec if a match is displayedor if i can play a match also....any suggestions?i don t know if it s a...

Music Fan

Hello any1, i m using ios7 on my ipad and the last version of spotify i don t know why but the last days if i am searching for something it took nearly 60 sec if a match is displayed or if i ca...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!! Crashing problem when using ios 4.2.1

Hi I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (supposedly suitable for ios 4) also, but am having the same issu...

Casual Listener

Hi  I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (sup...

bsmeaton1

Casual Listener

3147 Views

12 replies

0 likes

  • 3147 Views
  • 12 replies
  • 0 likes

iOS 7 Text Display

Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual. Plays fine. The big problem that I encountered however was that the Artist/Song/Album no longer appears on my display for Spotify tracks; tracks that were im...

Regular

Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual.  Plays fine.  The big problem that I encountered however was that the Artist/Song/Album no l...

Peter__

Community Legend

1119 Views

5 replies

2 likes

  • 1119 Views
  • 5 replies
  • 2 likes

install

I PHONE 5 WONT INSTALL SPOTIFY

Regular

I PHONE 5 WONT INSTALL SPOTIFY

Christoffer

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Invalid local cache?

I just upgraded to an iPhone 5s and had to re-download all of my songs for offline use. I have several songs that simply will not play that were definitely able to play previously. I believe this is caused by an invalid cache file for the song. I hav...

Newbie

I just upgraded to an iPhone 5s and had to re-download all of my songs for offline use. I have several songs that simply will not play that were definitely able to play previously. I believe this is ...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Not syncing offline

My spotify on my iphone just all of a sudden stopped playing music due to none of my playlists being synced offline anymore. I tried to syncs them offline again but it isn't letting me. I deleted the app and logged in again and still nothing. What do...

Casual Listener

My spotify on my iphone just all of a sudden stopped playing music due to none of my playlists being synced offline anymore. I tried to syncs them offline again but it isn't letting me. I deleted the...

samanthaarian

Casual Listener

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Iphone App says I'm in trial, but I have been premium for months

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial. How do I remedy this? I trust it won't actually cut me off at that time since I am a paying customer.

Newbie

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial.     How do I remedy this? I trust it won't actually cut me off at that time since I am a p...

Peter__

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Playlist sync stuck at "pending"

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5. My phone is recognized by the desktop client, but when I check a playlist to make it available offline it says "Pendi...

Newbie

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5.  My phone is recognized by the desktop client, but when I...

Zero_G

Casual Listener

1397 Views

1 replies

4 likes

  • 1397 Views
  • 1 replies
  • 4 likes

How to access my collection on my Iphone ?

Hi everybody, I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7). I mean, on Windows I can select album and find it in "My collection". On my Iphone, I only have "My playlist" .... w...

Casual Listener

Hi everybody,   I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7).   I mean, on Windows I can select album and ...

LLB

Casual Listener

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Premium won't work on my iPhone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Visitor

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

Joe

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

IOS libSpotify: How to resume spotify player playback after interrupt when app is in background?

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added Required background modes to App plays audio in .plist. How to resume playb...

Casual Listener

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added  Required backgroun...

Christoffer

Community Legend

875 Views

2 replies

0 likes

  • 875 Views
  • 2 replies
  • 0 likes

Spotify premium NOt working

My premium has stopped letting me play songs... And says need premium to play on my iPhone???I need help to log in properly

Newbie

My premium has stopped letting me play songs... And says need premium to play on my iPhone??? I need help to log in properly

Thedev

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Downloaded songs won't play ?

Hi all, I hope you'll find an answer to this because it's very very frustrating ! I've put songs into playlists from the Web Player, I make them available offline on my iPhone but they won't play... It never did that before !... Is it because it's fr...

Casual Listener

Hi all,   I hope you'll find an answer to this because it's very very frustrating !    I've put songs into playlists from the Web Player, I make them available offline on my iP...

MelouSala

Casual Listener

2469 Views

2 replies

0 likes

  • 2469 Views
  • 2 replies
  • 0 likes

Try this track not showing up anymore?

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gives? Did they move the feature?? I'm really annoyed...

Newbie

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gi...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Spotify for iPad doesn't pause music with navigation direction

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground.When navigon speaks driving direction (take left in 100 m) this happens:- music pauses (.1 seconds)- music resumes- navigon "speaks" but with the ...

Visitor

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground. When navigon speaks driving direction (take left in 100 m) this happens: - music pauses (.1 ...

user-removed

Not applicable

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Syncing weirdness

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it wouldn't work. It got de-synced after a while for s...

Casual Listener

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it ...

Joe

Community Legend

626 Views

4 replies

0 likes

  • 626 Views
  • 4 replies
  • 0 likes

Spotify deleted my Ipod playlist!!!!!

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and get my itunes songs because i havent been able to ...

Newbie

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Syncing problems.

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work on my Iphone stuff I pay for via spotify doesn't. "T...

Casual Listener

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work...

Joe

Community Legend

1234 Views

3 replies

0 likes

  • 1234 Views
  • 3 replies
  • 0 likes

Related artists/tracks in version 0.7.6

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and songs on the now playing bar at the bottom but can't ...

Music Fan

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and so...

Elisa23

Regular

878 Views

6 replies

1 likes

  • 878 Views
  • 6 replies
  • 1 likes