Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14425 Views
  • 1 replies
  • 1 likes
  • 14425 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83506 Views
  • 125 replies
  • 33 likes
  • 83506 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19486 Views
  • 8 replies
  • 0 likes
  • 19486 Views
  • 8 replies
  • 0 likes

playlist

accedentily deleted a playlist top tracks, how to retreve it?

  • Casual Listener
  • accedentily deleted a playlist top tracks, how to retreve it?
  • Peter__
  • Community Legend
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Spotify Mobile works on wifi but not on 3G

Hi everybody,some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi, i switch on 3g and I come back to the app it will cr...

  • Casual Listener
  • Hi everybody, some days ago I bought a premium account. On my iMac spotify is working very well, but not on my iPhone 4. It works if is on wifi and not on 3g. For example, if I open the app on wifi,...
  • alexeidos
  • Casual Listener
  • 577 Views
  • 3 replies
  • 0 likes
  • 577 Views
  • 3 replies
  • 0 likes

When Playlists Go Offline

I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? For example, when I use the subway and go underground...

  • Newbie
  • I am a new user of Spotify premium and I don't have an unlimited data plan with my cellular provider. When I make my playlists available offline, do they still use cellular data if I have service? Fo...
  • Taylor
  • Community Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Pannasonic Smart Viera TV AP

Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?

  • Casual Listener
  • Other music APS are already available for the Pannasonic Smart Viera TV like Pandora and Rhapsody; when will the Spotify AP for the Pannasonic Smart Viera be available?
  • Peter__
  • Community Legend
  • 603 Views
  • 1 replies
  • 1 likes
  • 603 Views
  • 1 replies
  • 1 likes

I have Premium Spotify and only local files are syncing

I am in the military and I'm stationed in Turkey. I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes. I'm supposed to be able to sync songs offline and take the songs from Spotify, right?...

  • Casual Listener
  • I am in the military and I'm stationed in Turkey.  I purchased Premium Spotify and cannot sync songs other than the local files I already have purchased from iTunes.  I'm supposed to be abl...
  • mark_a_jones
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

All my songs on Spotify sync to my iphone.

My computer Spotify working great!! Load Spotify app on iphone. Same wifi connection. All songs sync to iphone Spotify app. How am I able to pick and choose? Looked for aqnswers on Spotify, but no direction.

  • Regular
  • My computer Spotify working great!!  Load Spotify app on iphone. Same wifi connection.  All songs sync to iphone Spotify app. How am I able to pick and choose?  Looked for aqnswers on ...
  • Taylor
  • Community Legend
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Whats the fix for the new release buffering issue?

Seems like all the playlists load faster but when you play a song now and try to browse the internet at the same time it buffers like crazy. Anybody got a fix for that yet?

  • Roadie
  • Seems like all the playlists load faster but when you play a song now and try to browse the internet at the same time it buffers like crazy. Anybody got a fix for that yet?
  • jckinnick
  • Roadie
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Playlists on buzzfeed

I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?

  • Newbie
  • I click the link and it opens the song on spotify but not the playlist - how do I get the whole playlist to open in spoity so I can subscribe?
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Unable to Sync ANYTHING

I'm on an iPhone 5, iOS 6.1, with the newest Spotify version. I am unable to sync any music of any kind. The circular progress icon just keeps spinning, and never stops. This is not for local files, but music on Spotify. I uninstalled Spotify, and re...

  • Regular
  • I'm on an iPhone 5, iOS 6.1, with the newest Spotify version.   I am unable to sync any music of any kind.  The circular progress icon just keeps spinning, and never stops.  This is ...
  • andrewtr89
  • Regular
  • 727 Views
  • 8 replies
  • 0 likes
  • 727 Views
  • 8 replies
  • 0 likes

iPhone Not Syncing Offline Playlists

DescriptionI've been a premium user for nearly a year and have been using offline playlists on my iPhone. Within the last few weeks, several times, the app has gotten stuck while trying to sync offline playlists. The app still functions; it does not ...

  • Visitor
  • Description I've been a premium user for nearly a year and have been using offline playlists on my iPhone.  Within the last few weeks, several times, the app has gotten stuck while trying to sy...
  • conor1_h
  • Newbie
  • 1012 Views
  • 1 replies
  • 0 likes
  • 1012 Views
  • 1 replies
  • 0 likes

Signed up for free trial, but still cannot access some premium features on my iPhone

I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still says that "Only Premium users can stream on demand...

  • Newbie
  • I'd like to test out the Premium features during my trial so I can see if I actually want to pay for this service. I can set a playlist to play offline, but anytime I try to stream anything, it still...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Very Slow Download on iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999

I am using iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999 My iPhone is connected to a power source and charging. I am connected to a WIFI with a strong connection. My download quality is set to "extreme". My internet connection is capable ...

  • Music Fan
  •   I am using  iPhone 5 iOS 6.1.3 Spotfiy 0.6.4.2 Spotify Core 0.0.0.999   My iPhone is connected to a power source and charging.  I am connected to a WIFI with a strong co...
  • Webern
  • Music Fan
  • 1644 Views
  • 3 replies
  • 0 likes
  • 1644 Views
  • 3 replies
  • 0 likes

Premium account

Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday!Please advise of fix

  • Newbie
  • Hi my iPhone has stopped allowing me to stream music even though I am a premium subscriber - was working fine yesterday! Please advise of fix
  • meahtenoha
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Not Syncing

Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous times as well as restarting the Spotify application. It...

  • Casual Listener
  • Downloaded Spotify Premium a couple of days ago and my playlist will not sync anymore. For an app to cost $9.99 a month it sure has a lot of problems. I have tried restarting my iPhone5 numerous time...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! iPad and mp3s

I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question isCan I put the mo3s on my device using ifunbox and put them under the spotify app somehow....Or can I install spotify ...

  • Casual Listener
  • I have a jailbroken iPad and I don't own a computer... A friend of mine is in a band and I like a few of his songs and my question is Can I put the mo3s on my device using ifunbox and put them und...
  • Chapster
  • Casual Listener
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Solved!! says I am not premium and I am

HiThis morning it says the above and I m still paying, what happening?My user is wildsurfer11

  • Casual Listener
  • Hi This morning it says the above and I m still paying, what happening? My user is wildsurfer11
  • wildsurfer11
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Solved!! Premium Subscriber can't stream on my iphone.

I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.

  • Casual Listener
  • I just upgraded to spotify premium so I could get on demand but am still unable to do so on my iPhone.  
  • jrnwbrg
  • Newbie
  • 470 Views
  • 3 replies
  • 1 likes
  • 470 Views
  • 3 replies
  • 1 likes

[Ipod Shuffle] Sync does not work!

Hi, I just bought a new ipod shuffle and the syncing is not working for me at all.I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-sync-iPod-with-Spotify but once I've erased the ipod and checked th...

  • Casual Listener
  • Hi,   I just bought a new ipod shuffle and the syncing is not working for me at all. I paid close attention to this guide: http://support.spotify.com/us/learn-more/faq/#!/article/How-to-...
  • 926 Views
  • 0 replies
  • 1 likes
  • 926 Views
  • 0 replies
  • 1 likes