Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45268 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111831 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440729 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
303021 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Good evening community, I'm having problems syncing my local files on my brand new ipod touch 5th gen. First I had to create a playlist with all my local files inside because no tracks were being displayed in the file "local files" just above my play...
Good evening community, I'm having problems syncing my local files on my brand new ipod touch 5th gen. First I had to create a playlist with all my local files inside because...
Casual Listener
1075 Views
2 replies
0 likes
Hi All, I was talking to a friend yesterday about not being able to see or modify the music queue on my iPhone 5. We are both running the latest version 0.7.4.35. He looked at me like I was crazy. While he is playing a song with the artwork showing l...
Hi All, I was talking to a friend yesterday about not being able to see or modify the music queue on my iPhone 5. We are both running the latest version 0.7.4.35. He looked at ...
Casual Listener
10881 Views
2 replies
2 likes
Hi, I can't sync my local music to my IPhone5, it was working before the new update, but since then I can't play my local music any more. Have tried everything and can't find a solution on the Internet since no one seems to have that problem.
Hi, I can't sync my local music to my IPhone5, it was working before the new update, but since then I can't play my local music any more. Have tried everything and can't find a solution on the Inte...
Community Legend
915 Views
1 replies
0 likes
I want an easy way to combine two playlists together. I've looked all around the app and can't fin a way. It should be put under the Edit feature, and it should be titled 'Add to Another Playlist,' like adding an album to a playlist.
I want an easy way to combine two playlists together. I've looked all around the app and can't fin a way. It should be put under the Edit feature, and it should be titled 'Add to Another Playlist,' l...
Community Legend
489 Views
1 replies
0 likes
Having to listen to a song to determine what's censored and what isn't is archaic. At least label songs?
Having to listen to a song to determine what's censored and what isn't is archaic. At least label songs?
Community Legend
606 Views
1 replies
4 likes
Hi! I run spotify on my iPhone 4 through my car's audio systems using Bluetooth. Everything was working fine untill about 2-3 days ago. I can get the audio to still play but I no longer have any playback features. I have recently upgraded to iOS 7 an...
Hi! I run spotify on my iPhone 4 through my car's audio systems using Bluetooth. Everything was working fine untill about 2-3 days ago. I can get the audio to still play b...
Community Legend
488 Views
1 replies
0 likes
For the first few weeks of having premium, after turning my playlist to "Available Offline," I had no issue downloading them. Now, I can't get any songs to download to "Offline" properly. I have slected individul playlist to be "Available Offline," b...
For the first few weeks of having premium, after turning my playlist to "Available Offline," I had no issue downloading them. Now, I can't get any songs to download to "Offline" properly. I have slec...
Community Legend
610 Views
1 replies
0 likes
Hi, I'm actually having the same problem. Seems like it happened after the last iOS update. Looks like I have to sync everything all over again. I confirmed that my account shows up as premium. I don't think it's saying that I don't have premium, it ...
Hi, I'm actually having the same problem. Seems like it happened after the last iOS update. Looks like I have to sync everything all over again. I confirmed that my account shows up as premium. I don...
Regular
1046 Views
4 replies
0 likes
Hi All of my songs are now greyed out saying I need a Premium account for on-demand mobile streaming. I have a Premium account!! Why is this happening please? Thanks
Hi All of my songs are now greyed out saying I need a Premium account for on-demand mobile streaming. I have a Premium account!! Why is this happening please?  ...
Spotify Legend
908 Views
4 replies
0 likes
Hi! The songs on my laptop arent sync on my iphone 5. (for example : Led Zeppelin <- not avaible on spotify) I've 7,5 Go in free space on my iphone 5. My lap top is a macbook Pro 15' mi 2010. Before i had no problem but since three or four months i'v...
Hi! The songs on my laptop arent sync on my iphone 5. (for example : Led Zeppelin <- not avaible on spotify) I've 7,5 Go in free space on my iphone 5. My lap top is a macbook Pro 15' mi 2010...
621 Views
0 replies
0 likes
Iphone 4s Ios 7.0.3 Spotify is working but the radio mode doesent! Tryed to istalled it many times but its the same problem. Everythig els is working, its just the radio mode that dont works! Please help me! Thanks!
Iphone 4s Ios 7.0.3 Spotify is working but the radio mode doesent! Tryed to istalled it many times but its the same problem. Everythig els is working, its just the radio mode that dont works! Ple...
527 Views
0 replies
0 likes
I have now been a Spotify Premium member since 10. August. Still I can NOT use my iPhone. It says I am not a Premium member. When logging online the web says I am a Premium user. I have reinstalled the Spotify app many times. No avail. Either you fix...
I have now been a Spotify Premium member since 10. August. Still I can NOT use my iPhone. It says I am not a Premium member. When logging online the web says I am a Premium user. &...
Community Legend
873 Views
5 replies
0 likes
So over the last 3 days any new songs i have starred or made a playlist appear on my iphone but i am not able to play them when i dont have internet despite having the available offline mode switched on. I have also closed the app and tried reconnect...
So over the last 3 days any new songs i have starred or made a playlist appear on my iphone but i am not able to play them when i dont have internet despite having the available offline mode switched...
Community Legend
617 Views
1 replies
1 likes
I don't know what I done but somehow it's working again thanks
I don't know what I done but somehow it's working again thanks
318 Views
0 replies
0 likes
Hi - it seems that since yesterday that I can't "pull up" the info for the track that's currently playing. Since iOS7 and its pull-up "control center", this feature has been troublesome, frankly and could use a new approach. No doubt you're already t...
Hi - it seems that since yesterday that I can't "pull up" the info for the track that's currently playing. Since iOS7 and its pull-up "control center", this feature has been troublesome, frankl...
487 Views
0 replies
0 likes
I signed my Dad up to Spotify as I told him he would love it, however, he wanted to keep all of his current songs on his ipod. I plugged his ipod in, chose to 'Backup, erase & sync' his ipod and now all of his songs are back on his ipod (now via spot...
I signed my Dad up to Spotify as I told him he would love it, however, he wanted to keep all of his current songs on his ipod. I plugged his ipod in, chose to 'Backup, erase & sync' his ipo...
Community Legend
1983 Views
1 replies
0 likes
Hi folks. What's new in this version (0.7.6): New: We’re changing the way you browse artists. Play top tracks, find related artists and read artist biographies. Coming soon to your iPhone. New: Now you can view and organise your Play Queue from the N...
Hi folks. What's new in this version (0.7.6): New: We’re changing the way you browse artists. Play top tracks, find related artists and read artist biographies. Coming soon to your iPh...
Spotify Legend
9804 Views
19 replies
0 likes
I'm not able to sync any files from my PC to my iPhone because anytime I have my Spotify app running, the Spotify program on my PC only sees my iPhone for about 1 minute before losing it again. My wifi connection on both my PC and my phone are stable...
I'm not able to sync any files from my PC to my iPhone because anytime I have my Spotify app running, the Spotify program on my PC only sees my iPhone for about 1 minute before losing it again. My wi...
Casual Listener
1241 Views
1 replies
0 likes
Up until the last update I have had no issues syncing playlists. Now I'm having constent and inconsistent issues. Some playlists won't sync at all. Some playlists will sync some tracks but not others. One thing that does seem to be consistent is that...
Up until the last update I have had no issues syncing playlists. Now I'm having constent and inconsistent issues. Some playlists won't sync at all. Some playlists will sync some tra...
499 Views
0 replies
0 likes
First of all, I would like to say that I have Spotify on both my iPhone 4 and my iPad Mini, yet the issue that I have does not occur on the iPhone, only on the iPad. The issue occurs when I do just a generic, vanilla search that has many results, i.e...
First of all, I would like to say that I have Spotify on both my iPhone 4 and my iPad Mini, yet the issue that I have does not occur on the iPhone, only on the iPad. The issue occurs when ...
Casual Listener
751 Views
2 replies
1 likes
