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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30760 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95485 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293901 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123825 Views

19 replies

38 likes

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Spotify premium stuttering on iPhone 5

Hi,My spotify premium has suddenly started playing up.Tracks keep stuttering and skipping along often accompanied by a weird beeping noise. Sometimes it stops completely but then 20 seconds later comes back on. Then it can be ok for 20 mins before th...

Casual Listener

Hi, My spotify premium has suddenly started playing up. Tracks keep stuttering and skipping along often accompanied by a weird beeping noise. Sometimes it stops completely but then 20 seconds lat...

Thedev

Community Legend

944 Views

3 replies

0 likes

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  • 3 replies
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None of my playlists are displaying on iOS

Hello! I was having troubles logging into my spotify app earlier today (which got resolved). However I haven't been able to view any of my playlists on my ipod. None of the songs are from my local computer, they're all from SpotifyOS: 6.1.3Ipod touch...

Regular

Hello! I was having troubles logging into my spotify app earlier today (which got resolved).  However I haven't been able to view any of my playlists on my ipod.  None of the songs are from...

Joe

Community Legend

522 Views

3 replies

0 likes

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  • 3 replies
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Problem with iOS 7!!!

Hey everyone, i got a problem with Spotify and the new iOS7 update. I listen to Spotify everyday in my Car and i connect it with a USB Cable to my Car Radio. The problem is that the Music App always want to play his own music and dont allow Spotify t...

Casual Listener

Hey everyone,   i got a problem with Spotify and the new iOS7 update. I listen to Spotify everyday in my Car and i connect it with a USB Cable to my Car Radio. The problem is that the Mu...

Deech

Casual Listener

2155 Views

2 replies

0 likes

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Had Spotify premium on my iphone 4 and just got the 5s and now it says im not a premium user??

I have a premium account and the email to prove it but for some reason when I downloaded the app from the cloud (my apple computer will not let me transfer everything over bc the IOS is too old) it is telling me my Spotify account isn't premium! Is t...

Casual Listener

I have a premium account and the email to prove it but for some reason when I downloaded the app from the cloud (my apple computer will not let me transfer everything over bc the IOS is too old) it i...

Joe

Community Legend

583 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Always have to resync playlists

I am almost always having to resync my playlists. If I happen to change up a playlist or create a new one, the one that I was using the day before suddenly has 1/2 the song unavailable and I need to sync it with my computer. Why is it if I've already...

Music Fan

I am almost always having to resync my playlists.  If I happen to change up a playlist or create a new one, the one that I was using the day before suddenly has 1/2 the song unavailable and I ne...

Joe

Community Legend

1029 Views

1 replies

0 likes

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  • 1 replies
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My playlist is not synced in my friend's iPhone.

I was able to sync 20 songs to my playlist and successfully can play them on my iPhone. The problem is my friend is following this playlist and can see only 2 songs. He is already following me in other playlists and there hadn't been any problem. Is ...

Regular

I was able to sync 20 songs to my playlist and successfully can play them on my iPhone. The problem is my friend is following this playlist and can see only 2 songs. He is already following me in o...

Peter__

Community Legend

774 Views

7 replies

0 likes

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Can we get an equaliser?

Can we get an equaliser, just like the ipod has one please.

Newbie

Can we get an equaliser, just like the ipod has one please.

Peter__

Community Legend

441 Views

1 replies

0 likes

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extremly slow searching!!! :-(

Hello any1,i m using ios7 on my ipad and the last version of spotifyi don t know why but the last days if i am searching for somethingit took nearly 60 sec if a match is displayedor if i can play a match also....any suggestions?i don t know if it s a...

Music Fan

Hello any1, i m using ios7 on my ipad and the last version of spotify i don t know why but the last days if i am searching for something it took nearly 60 sec if a match is displayed or if i ca...

276 Views

0 replies

0 likes

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Solved!! Crashing problem when using ios 4.2.1

Hi I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (supposedly suitable for ios 4) also, but am having the same issu...

Casual Listener

Hi  I am unable to play any music on my ipod touch (2010) for longer than a minute or so. Spotify stops and the ipod returns to its home screen. I have tried an older version of spotify (sup...

bsmeaton1

Casual Listener

3090 Views

12 replies

0 likes

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iOS 7 Text Display

Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual. Plays fine. The big problem that I encountered however was that the Artist/Song/Album no longer appears on my display for Spotify tracks; tracks that were im...

Regular

Just upgraded to iOS7 today, and was using Spotify in my car, using the USB cord like usual.  Plays fine.  The big problem that I encountered however was that the Artist/Song/Album no l...

Peter__

Community Legend

1056 Views

5 replies

2 likes

  • 1056 Views
  • 5 replies
  • 2 likes

install

I PHONE 5 WONT INSTALL SPOTIFY

Regular

I PHONE 5 WONT INSTALL SPOTIFY

Christoffer

Community Legend

402 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Invalid local cache?

I just upgraded to an iPhone 5s and had to re-download all of my songs for offline use. I have several songs that simply will not play that were definitely able to play previously. I believe this is caused by an invalid cache file for the song. I hav...

Newbie

I just upgraded to an iPhone 5s and had to re-download all of my songs for offline use. I have several songs that simply will not play that were definitely able to play previously. I believe this is ...

378 Views

0 replies

0 likes

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Not syncing offline

My spotify on my iphone just all of a sudden stopped playing music due to none of my playlists being synced offline anymore. I tried to syncs them offline again but it isn't letting me. I deleted the app and logged in again and still nothing. What do...

Casual Listener

My spotify on my iphone just all of a sudden stopped playing music due to none of my playlists being synced offline anymore. I tried to syncs them offline again but it isn't letting me. I deleted the...

samanthaarian

Casual Listener

397 Views

1 replies

0 likes

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Iphone App says I'm in trial, but I have been premium for months

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial. How do I remedy this? I trust it won't actually cut me off at that time since I am a paying customer.

Newbie

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial.     How do I remedy this? I trust it won't actually cut me off at that time since I am a p...

Peter__

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist sync stuck at "pending"

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5. My phone is recognized by the desktop client, but when I check a playlist to make it available offline it says "Pendi...

Newbie

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5.  My phone is recognized by the desktop client, but when I...

Zero_G

Casual Listener

1384 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

How to access my collection on my Iphone ?

Hi everybody, I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7). I mean, on Windows I can select album and find it in "My collection". On my Iphone, I only have "My playlist" .... w...

Casual Listener

Hi everybody,   I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7).   I mean, on Windows I can select album and ...

LLB

Casual Listener

862 Views

2 replies

0 likes

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Premium won't work on my iPhone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Visitor

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

Joe

Community Legend

592 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

IOS libSpotify: How to resume spotify player playback after interrupt when app is in background?

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added Required background modes to App plays audio in .plist. How to resume playb...

Casual Listener

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added  Required backgroun...

Christoffer

Community Legend

853 Views

2 replies

0 likes

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Spotify premium NOt working

My premium has stopped letting me play songs... And says need premium to play on my iPhone???I need help to log in properly

Newbie

My premium has stopped letting me play songs... And says need premium to play on my iPhone??? I need help to log in properly

Thedev

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Downloaded songs won't play ?

Hi all, I hope you'll find an answer to this because it's very very frustrating ! I've put songs into playlists from the Web Player, I make them available offline on my iPhone but they won't play... It never did that before !... Is it because it's fr...

Casual Listener

Hi all,   I hope you'll find an answer to this because it's very very frustrating !    I've put songs into playlists from the Web Player, I make them available offline on my iP...

MelouSala

Casual Listener

2449 Views

2 replies

0 likes

  • 2449 Views
  • 2 replies
  • 0 likes