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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234707 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116251 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2534 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304667 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130198 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Problem to sync all the music on iphone

I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer. Can you help me ?

Regular

I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer.  Can you help me ?

Joe

Community Legend

770 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I need old songs on new account! HELP

Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but a few problems arose. 1. I need to delete my old a...

Visitor

Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but...

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

My Local files won't play on the app

I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28 work, and I can't get the rest to. What do I do?

Casual Listener

I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28...

adambird

Casual Listener

2161 Views

2 replies

0 likes

ios app
  • 2161 Views
  • 2 replies
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How to erase the stuff in your inbox?

Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7? im kinda getting panic

Casual Listener

Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7?  im kinda getting panic 😕 

Peter__

Community Legend

593 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify keeps crashing

Hello, I have an Ipad 2. 64 GBI am a Spotify Premiummember for long time .I have reinstalled Spotify many times on my Ipad but it keeps crashing !I always have to go through every song again to make them offline available !Why does Spotify keeps cras...

Regular

Hello, I have an Ipad 2. 64 GB I am a Spotify Premiummember for long time . I have reinstalled Spotify many times on my Ipad but it keeps crashing ! I always have to go through every song again...

philspain

Regular

1169 Views

7 replies

0 likes

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Voice over with ipod shuffle 4gb

Hi everyone, I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to be no way to enable voice over on the shuffle. By voice over I m...

Casual Listener

Hi everyone,   I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to ...

Jaymun

Casual Listener

990 Views

2 replies

1 likes

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  • 1 likes

Easy Queue / Playlist Building 3rd Party App

Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queue to a playlist - amazing how this one simple featu...

Gig Goer

Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queu...

Peter__

Community Legend

895 Views

1 replies

0 likes

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Solved!! Device Password - help needed please! :)

Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up a device password for it. I did this, and now seem to be able to log in ...

Regular

Hi there,   I have a premium account and log in on my laptop and android phone using my facebook login details.   However I am after recently receiving an iPod and decided to set up...

ciaramaybailey

Regular

1268 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

My Spotify songs wont sync to my Ipod

I'm not sure how to have my playlists sync onto my ipod nano, 

Visitor

I'm not sure how to have my playlists sync onto my ipod nano, 

Peter__

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Downloaded songs on playlists will not play

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It's irritating to pay for a product that doesn't work...

Casual Listener

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It'...

KSchmidty11

Casual Listener

1127 Views

2 replies

0 likes

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  • 2 replies
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Play all playlists on mobile app

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. please implement this.

Newbie

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. p...

Josh

Community Legend

426 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs Won't Sync - Mobile

Looks like this has been a common issue for users.... My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?

Newbie

Looks like this has been a common issue for users....   My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?   

Josh

Community Legend

657 Views

1 replies

0 likes

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  • 1 replies
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Crashing app

My details:IPHONE MODEL: 4GSIOS 6.1.3SPOTIFY VERSION: 0.5.2.374APPROX CRASH FREQUENCY: Upon launch of appJAILBROKEN: no

Casual Listener

My details: IPHONE MODEL: 4GS IOS 6.1.3 SPOTIFY VERSION: 0.5.2.374 APPROX CRASH FREQUENCY: Upon launch of app JAILBROKEN: no

JayJayYeboah

Regular

1641 Views

6 replies

0 likes

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Why doesn't the Ipad have the same songs as desktop version

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but they are on the desktop version for windows. Why is the...

Gig Goer

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but ...

ryanwheale

Newbie

2162 Views

13 replies

0 likes

  • 2162 Views
  • 13 replies
  • 0 likes

Sync

Hi,Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ? I only ever notice it as I'm on my way out the door.Ne...

Casual Listener

Hi, Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ?...

Flanderp

Casual Listener

845 Views

4 replies

0 likes

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  • 4 replies
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iPod 6th Gen will NOT connect to Spotify.

I can't connect my ipod to Spotify, is there still no fix for this?

Newbie

I can't connect my ipod to Spotify, is there still no fix for this?

Joe

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Cannot share/send songs on iPhone

Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email address. But then the page pulls away. I tried sending a song via SMS ...

Newbie

Hi!  Got the new iPhone and downloaded the Spotify App.  Tried to send a song to a friend via email.  The page pops up for a second, where you would then write in a recipient's email a...

664 Views

0 replies

0 likes

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Greyed out playlists?

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them.What's going on?It does this on my iPhone.

Casual Listener

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them. What's going on? It does this on my iPhone.

Gjwireland1

Casual Listener

696 Views

2 replies

0 likes

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Playlists with Spotify Premium

I love listening to other people's playlists. Can I search and listen to user playlists on my iPhone if I get Spotify Premium? Thanks!

Newbie

I love listening to other people's playlists.   Can I search and listen to user playlists on my iPhone if I get Spotify Premium?   Thanks!

332 Views

0 replies

0 likes

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