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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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Iphone 4s Ios 7.0.3 Spotify is working but the radio mode doesent!

Iphone 4s Ios 7.0.3 Spotify is working but the radio mode doesent! Tryed to istalled it many times but its the same problem. Everythig els is working, its just the radio mode that dont works! Please help me! Thanks!

Newbie

Iphone 4s Ios 7.0.3 Spotify is working but the radio mode doesent! Tryed to istalled it many times but its the same problem. Everythig els is working, its just the radio mode that dont works! Ple...

521 Views

0 replies

0 likes

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iPhone 4 with iOS 7.0.2 - says I am not Premium user. But I am.

I have now been a Spotify Premium member since 10. August. Still I can NOT use my iPhone. It says I am not a Premium member. When logging online the web says I am a Premium user. I have reinstalled the Spotify app many times. No avail. Either you fix...

Casual Listener

I have now been a Spotify Premium member since 10. August. Still I can NOT use my iPhone. It says I am not a Premium member.   When logging online the web says I am a Premium user.  &...

Peter__

Community Legend

805 Views

5 replies

0 likes

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Not syncing my latest songs even when available offline is on

So over the last 3 days any new songs i have starred or made a playlist appear on my iphone but i am not able to play them when i dont have internet despite having the available offline mode switched on. I have also closed the app and tried reconnect...

Newbie

So over the last 3 days any new songs i have starred or made a playlist appear on my iphone but i am not able to play them when i dont have internet despite having the available offline mode switched...

Peter__

Community Legend

563 Views

1 replies

1 likes

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  • 1 replies
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Thanks for your help guys

I don't know what I done but somehow it's working again thanks

Regular

I don't know what I done but somehow it's working again thanks

300 Views

0 replies

0 likes

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trouble "pulling up" current track?

Hi - it seems that since yesterday that I can't "pull up" the info for the track that's currently playing. Since iOS7 and its pull-up "control center", this feature has been troublesome, frankly and could use a new approach. No doubt you're already t...

Newbie

Hi - it seems that since yesterday that I can't "pull up" the info for the track that's currently playing.  Since iOS7 and its pull-up "control center", this feature has been troublesome, frankl...

461 Views

0 replies

0 likes

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'Only local files synced' - issues with syncing ipod, and it has duplicated songs

I signed my Dad up to Spotify as I told him he would love it, however, he wanted to keep all of his current songs on his ipod. I plugged his ipod in, chose to 'Backup, erase & sync' his ipod and now all of his songs are back on his ipod (now via spot...

Newbie

I signed my Dad up to Spotify as I told him he would love it, however, he wanted to keep all of his current songs on his ipod.  I plugged his ipod in, chose to 'Backup, erase & sync' his ipo...

Peter__

Community Legend

1958 Views

1 replies

0 likes

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Superuser Contribution Release Notes - Spotify for iOS 0.7.6

Hi folks. What's new in this version (0.7.6): New: We’re changing the way you browse artists. Play top tracks, find related artists and read artist biographies. Coming soon to your iPhone. New: Now you can view and organise your Play Queue from the N...

Spotify Legend

Hi folks.   What's new in this version (0.7.6): New: We’re changing the way you browse artists. Play top tracks, find related artists and read artist biographies. Coming soon to your iPh...

Goodman

Spotify Legend

9476 Views

19 replies

0 likes

0.7.6
iOS
Release Notes
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Solved!! My iPhone appears and disappears from the Devices section

I'm not able to sync any files from my PC to my iPhone because anytime I have my Spotify app running, the Spotify program on my PC only sees my iPhone for about 1 minute before losing it again. My wifi connection on both my PC and my phone are stable...

Casual Listener

I'm not able to sync any files from my PC to my iPhone because anytime I have my Spotify app running, the Spotify program on my PC only sees my iPhone for about 1 minute before losing it again. My wi...

MMG229

Casual Listener

1210 Views

1 replies

0 likes

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Unable to download playlists!! Please help!!!

Up until the last update I have had no issues syncing playlists. Now I'm having constent and inconsistent issues. Some playlists won't sync at all. Some playlists will sync some tracks but not others. One thing that does seem to be consistent is that...

Casual Listener

Up until the last update I have had no issues syncing playlists.  Now I'm having constent and inconsistent issues.  Some playlists won't sync at all.  Some playlists will sync some tra...

484 Views

0 replies

0 likes

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Album Search Results are Abridged on iPad

First of all, I would like to say that I have Spotify on both my iPhone 4 and my iPad Mini, yet the issue that I have does not occur on the iPhone, only on the iPad. The issue occurs when I do just a generic, vanilla search that has many results, i.e...

Newbie

First of all, I would like to say that I have Spotify on both my iPhone 4 and my iPad Mini, yet the issue that I have does not occur on the iPhone, only on the iPad.   The issue occurs when ...

Agent_Mulder

Casual Listener

707 Views

2 replies

1 likes

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Cannot synch on iphone 5 - getting a "!" next to the track

Hello I am new on this and I was hoping I could get some help please . I have been trying to put tracks off line but I am getting a red " ! " and thats about it... Can anyone help ?

Casual Listener

Hello   I am new on this and I was hoping I could get some help please .   I have been trying to put tracks off line but I am getting a red " ! " and thats about it... Can anyone he...

casimir30

Casual Listener

475 Views

3 replies

0 likes

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Solved!! spotify crashes each time I turn the voulume on Ipad mini

Each time I turn the volume up or down, the app crashes ..... but not if I use the button on the speakers .... anyone has the same problem ? It hasn't changed with the new OS7 update .. just the same. I looks like it is a bug within the app ....

Visitor

Each time I turn the volume up or down, the app crashes ..... but not if I use the button on the speakers ....   anyone has the same problem ? It hasn't changed with the new OS7 update .. ju...

user-removed

Not applicable

595 Views

2 replies

0 likes

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iOS 7 no longer plays with car's USB

Having the same trouble with my 2011 Honda Civic, Spotify worked great until the iOS 7 upgrade, now it will play a song for about a minute, then I receive an "Unsupported" message. Being able to listen in my car was the sole purpose upgrading to the ...

Casual Listener

Having the same trouble with my 2011 Honda Civic, Spotify worked great until the iOS 7 upgrade, now it will play a song for about a minute, then I receive an "Unsupported" message.  Being able t...

Joe

Community Legend

445 Views

1 replies

0 likes

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Solved!! A question before purchasing spotify.

Hello all, So I have been using spotify free for a few months now and want to upgrade to Premium although I have a problem. Im looking to listen to spotify offline with my iPhone 4. Although.. my iPhone WIFI is broken. I understand this is nothing to...

Casual Listener

Hello all,   So I have been using spotify free for a few months now and want to upgrade to Premium although I have a problem.   Im looking to listen to spotify offline with my iPhon...

Niclouse

Casual Listener

788 Views

4 replies

1 likes

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Spotify freezes and crashes when loading

Spotify for iPad 1 (6.4.2) keeps crashing when I load it. It shows an old version of my playlists then hangs. I 've managed to get it to work by selecting another option (friends, what's new) and then switching back but even that work around seems to...

Casual Listener

Spotify for iPad 1 (6.4.2) keeps crashing when I load it. It shows an old version of my playlists then hangs. I 've managed to get it to work by selecting another option (friends, what's new) and the...

377 Views

0 replies

0 likes

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Can't sync song

I can't sync songs to my iPhone 4S. If I add a local file to my computer, it will show up on my iPhone fine, in the correct playlist, but it is greyed out and clicking it tells me "Track Not Synced". This is the case wired or wireless (on the same ne...

Casual Listener

I can't sync songs to my iPhone 4S. If I add a local file to my computer, it will show up on my iPhone fine,  in the correct playlist, but it is greyed out and clicking it tells me "Track Not Sy...

Joe

Community Legend

499 Views

1 replies

0 likes

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Local files not Syncing

i have no problems syncing my starred music but i have 1 playlist of 13 songs that just will not sync with my phone i have deleted and reinstalled on noth pc and my iphone 4 running ios7. its not even pending the songs are just grey'd out and i can l...

Newbie

i have no problems syncing my starred music but i have 1 playlist of 13 songs that just will not sync with my phone i have deleted and reinstalled on noth pc and my iphone 4 running ios7. its not eve...

Joe

Community Legend

372 Views

1 replies

0 likes

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iPad 3 on iOS 6 - Spotify crashes OFTEN & randomly... About to cancel my premium sub. - please help

I just recently purchased Spotify Premium (within the last 2 months) and have enjoyed the catalogue available but the app on my iPad 3 running the latest version of iOS6 just craps out often and for no apparent reason. Even when in offline mode where...

Casual Listener

I just recently purchased Spotify Premium (within the last 2 months) and have enjoyed the catalogue available but the app on my iPad 3 running the latest version of iOS6 just craps out often and for ...

Joe

Community Legend

464 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Premium but not able to play music on Mobile (IOS)

I've used a couponcode a few weeks ago to prolongue my spotify premium account, but I still can't use Spotify on my Iphone. Keep getting the message that I'm not Premium and should upgrade. Tried uninstalling, installing again a few times but no succ...

Casual Listener

I've used a couponcode a few weeks ago to prolongue my spotify premium account, but I still can't use Spotify on my Iphone. Keep getting the message that I'm not Premium and should upgrade.  &n...

luckknows

Casual Listener

13643 Views

70 replies

1 likes

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  • 70 replies
  • 1 likes

Cant update Spotify

I cant update my Spotify app on my iPhone, because it says that my account is not valid for use in the UK store... But all my country settings on my Appel ID and on Spotyfi is set to Denmark... So dont get this and dont know how to fix it... Can anyb...

Newbie

I cant update my Spotify app on my iPhone, because it says that my account is not valid for use in the UK store... But all my country settings on my Appel ID and on Spotyfi is set to Denmark... So do...

Peter__

Community Legend

478 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes