Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14427 Views
  • 1 replies
  • 1 likes
  • 14427 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83510 Views
  • 125 replies
  • 33 likes
  • 83510 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19488 Views
  • 8 replies
  • 0 likes
  • 19488 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Premium Trial

I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at all. So, today I went on my Outlook (hotmail) and ...

  • Regular
  • I read that you could try Spotify Premium for free, which I tried. And on the 21/03 it didn't work at all, beause it has gone 30 days. But the weirdest thing is that it doesn't work to buy Premium at...
  • Peter__
  • Community Legend
  • 1047 Views
  • 1 replies
  • 0 likes
  • 1047 Views
  • 1 replies
  • 0 likes

Not even my "Local Files" can sync

I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay.But now, as im trying to sync my "Local Files", it only gives me the "Only local files synced" error. and i have about 1000 songs in my Local...

  • Newbie
  • I've lurked around the forums and found out my iPod Nano 8Gb cant be synced with my playlists, which is okay. But now, as im trying to sync my "Local Files", it only gives me the "Only local files...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Playlists Not syncing

I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify and it still doesn't work. It also can't be a memor...

  • Newbie
  • I changed a playlist on my iPad this morning, but when I opened spotify on my iPhone the playlist didn't update. Didn't matter if I tried in my Wifi network or 3G. I've rebooted my phone and spotify ...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Premium upgrade

signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalled the app and no change. Thanks in advance for any ...

  • Casual Listener
  • signed up for a premium account yet my iphone continues to say so many hours left in my free trial, will the premium account kick in,so to say, once that trial ends. I have uninstalled and reinstalle...
  • MikeyB
  • Community Legend
  • 353 Views
  • 6 replies
  • 0 likes
  • 353 Views
  • 6 replies
  • 0 likes

Trouble With Spotify Premium Iphone4

I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account. Please help, Thanx

  • Newbie
  • I have an premium account, but when I log-in wiht facebook on my iphone 4, It says I do not have an premium account.   Please help,   Thanx
  • joaoarruda
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Spotify off-line mode on an iPhone that I dont have.....

Hello I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment.I have a Creative Zen mp3 player, but I presume that when spo...

  • Casual Listener
  • Hello   I currently use spotify on my laptop, with a free account. I'm interested in the off-line facility offered with spotify premium, but I dont have a mobile device as such at the moment. ...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Can't queue songs

On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be an option to do this queueing... am I missing someth...

  • Casual Listener
  • On Android, I can hold down on a song which bring up options to queue this song next, therefore I can create an "on the go" playlist from other playlists quickly. On iPhone there doesn't seem to be a...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Spotify mobile not upgrading

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

  • Newbie
  • I just purchased a premium account but cannot get it to work on spotify mobile. Help!
  • Taylor
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Spotify pauses on every song i listen to !!

Hey. My spotify pauses every time i try to listen to a song on my iphone. i have paid for premium and all that is sorted out, but i cant understand why my spotify pauses the whole time?? listen to spotify on the computer is working fine , but on the ...

  • Newbie
  • Hey.   My spotify pauses every time i try to listen to a song on my iphone. i have paid for premium and all that is sorted out, but i cant understand why my spotify pauses the whole time?? lis...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Spotify people not receiving my music

Every time I send a message and a song to someone they don't receive it. I think it's been happening for a few months.Using an iPhone 4S with the latest spotify update.Very annoying. Anyone got any ideas?Thanks

  • Casual Listener
  • Every time I send a message and a song to someone they don't receive it. I think it's been happening for a few months. Using an iPhone 4S with the latest spotify update. Very annoying. Anyone g...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Show Cover Art on Playlists list?

I like Spotify, and I like alot of albums, and I like to listen to them separately, so for now I have 1 playlist for each album. Anyway, I would like to see some cover art for them on the playlists list, you can see how boring it is:http://i.imgur.co...

  • Visitor
  • I like Spotify, and I like alot of albums, and I like to listen to them separately, so for now I have 1 playlist for each album.   Anyway, I would like to see some cover art for them on the pl...
  • ThaJeweler
  • Regular
  • 1897 Views
  • 3 replies
  • 0 likes
  • 1897 Views
  • 3 replies
  • 0 likes

Solved!! Spotify always stops playing music after one song

hi,I'm having a problem since I began using spotify on ios which is a pity. Whenever I start playing a song, spotify just plays it but after one song it shows the cover of the next song but doesn't play it. But it seem to believe it's playing it beca...

  • Casual Listener
  • hi, I'm having a problem since I began using spotify on ios which is a pity. Whenever I start playing a song, spotify just plays it but after one song it shows the cover of the next song but doe...
  • andrehooijer
  • Newbie
  • 6391 Views
  • 6 replies
  • 2 likes
  • 6391 Views
  • 6 replies
  • 2 likes

ShareMyPlaylists iOS App problems - suggestions?

I really like some of the lists available through ShareMyPlaylists, but the iOS app is painful to use. Does anyone know how to solve the following issues? 1. App stops playing music when the screen goes to sleep (Spotify and iTunes don't do this). 2....

  • Casual Listener
  • I really like some of the lists available through ShareMyPlaylists, but the iOS app is painful to use.  Does anyone know how to solve the following issues?   1. App stops playing music wh...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Spotify crashes when I try to delete one specific song in my Inbox.

For some reason when people send me songs to my inbox, I can delete them fine, all except for ONE specific song that when I try to delete, it crashes my whole spotify. It's stuck there. Any ideas? haha

  • Regular
  • For some reason when people send me songs to my inbox, I can delete them fine, all except for ONE specific song that when I try to delete, it crashes my whole spotify. It's stuck there. Any ideas? ha...
  • Taylor
  • Community Legend
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

alphabetical order for iphone

i have seen a few comments about this problem, and there seems to be alot of people that actually want to be able to sort out there playlists alphabetically on there phone as it would be a great help in for what you are looking for instead of searchi...

  • Newbie
  • i have seen a few comments about this problem, and there seems to be alot of people that actually want to be able to sort out there playlists alphabetically on there phone as it would be a great...
  • icharlie17
  • Newbie
  • 462 Views
  • 2 replies
  • 5 likes
  • 462 Views
  • 2 replies
  • 5 likes

Synced local files corrupt

Whenever I try to sync my 120 gb classic, the songs end up corrupt on the iPod, but they aren't corrupt in Spotify.I tried to use spotify to sync the iPod because iTunes put it in a "recovery loop" or something.Is there something I'm doing incorrectl...

  • Casual Listener
  • Whenever I try to sync my 120 gb classic, the songs end up corrupt on the iPod, but they aren't corrupt in Spotify. I tried to use spotify to sync the iPod because iTunes put it in a "recovery loop"...
  • olithorri
  • Casual Listener
  • 801 Views
  • 4 replies
  • 0 likes
  • 801 Views
  • 4 replies
  • 0 likes

iPad help

Good morning, i am having trouble with Spotify on my Ipad. It will start a song then a minute or two in, it stops playing! if you go to another song it won`t even play. it has never done this before. Very frustrating! would appreciate any help solvin...

  • Casual Listener
  • Good morning, i am having trouble with Spotify on my Ipad. It will start a song then a minute or two in, it stops playing! if you go to another song it won`t even play. it has never done this before....
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Premium doesn't work on my Iphone

so a few days ago i got a premium account specifically cause i wanted to use it on my phone..so far it has never recognised that i have a premium account on my phone...it works fine on a pc...starting to want my darn $10.00 back...any help... edit: i...

  • Newbie
  • so a few days ago i got a premium account specifically cause i wanted to use it on my phone.. so far it has never recognised that i have a premium account on my phone... it works fine on a pc... s...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Spotify is BROKEN - Offline playlists are using 3G data

Just hada massive row with my network provider who have. Effectively throttled my 3G connection to nothing because of 'Unacceptable Usuage' . I download my data usuage chart and I have about a hundred entries for 20,800.00kb (20 megs) one for last ni...

  • Regular
  • Just hada massive row with my network provider who have. Effectively throttled my 3G connection to nothing because of 'Unacceptable Usuage' . I download my data usuage chart and I have about a hundre...
  • Dara
  • Newbie
  • 1943 Views
  • 8 replies
  • 1 likes
  • 1943 Views
  • 8 replies
  • 1 likes

Twitter music not working

Guys, Facebook will not let me login to spotify on twitter music. Is there anyway I can have an account thats linked to my e-mail address instead of Facebook. Facebook is basically blocking the login sayings its suspicious. This would be fine , howev...

  • Newbie
  • Guys,    Facebook will not let me login to spotify on twitter music. Is there anyway I can have an account thats linked to my e-mail address instead of Facebook.    Facebook i...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes