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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45263 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111827 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

303013 Views

62 replies

16 likes

  • 303013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128912 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Greyed out playlists?

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them.What's going on?It does this on my iPhone.

Casual Listener

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them. What's going on? It does this on my iPhone.

Gjwireland1

Casual Listener

695 Views

2 replies

0 likes

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  • 2 replies
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Playlists with Spotify Premium

I love listening to other people's playlists. Can I search and listen to user playlists on my iPhone if I get Spotify Premium? Thanks!

Newbie

I love listening to other people's playlists.   Can I search and listen to user playlists on my iPhone if I get Spotify Premium?   Thanks!

331 Views

0 replies

0 likes

  • 331 Views
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Discover tab disappeared

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected. Any one else experiencing this problem??

Regular

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected.  Any one else experiencing this problem??

Richard

Community Legend

1911 Views

10 replies

0 likes

  • 1911 Views
  • 10 replies
  • 0 likes

Playlists not syncing

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, everything! It just won't download them! Any tips? ...

Newbie

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, ...

Joe

Community Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

One click and all offline songs are gone

Hi there I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to completely redownload all 1000+ songs. Could I recommend perha...

Newbie

Hi there   I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to ...

Peter__

Community Legend

755 Views

1 replies

3 likes

  • 755 Views
  • 1 replies
  • 3 likes

iOS7 vs Spotify 8.0 bug fix - still not working

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection error' when i try to use Spotify.. Just FYI..

Newbie

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection e...

Joe

Community Legend

824 Views

1 replies

0 likes

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  • 1 replies
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When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then? Before you could choose Private Mode in the phone as well, but not anymore.

Visitor

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?   Before you could choose Private Mode in the phone as well, but not anymore.

Peter__

Community Legend

710 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPod Touch v6.1 iOS - Spotify not working

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS. Since 10/2/13 I have been completely unable to use Spotify on this device. (FYI - this is a wifi device.) After launch...

Regular

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS.  Since 10/2/13 I have been completely unable to use Spotify on...

Peter__

Community Legend

3408 Views

12 replies

0 likes

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APP AND FILE SIZE

HiI need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of the app does not decrease as it should be. Even after res...

Casual Listener

Hi I need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of ...

nicoparis

Casual Listener

1865 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Issues using "Connect"

Hello chaps, trying to make this happen at home http://www.youtube.com/watch?v=ARHU67Nnmuo I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone 4 with ios6. In the video above she looks as though she presses the speak...

Regular

Hello chaps, trying to make this happen at home   http://www.youtube.com/watch?v=ARHU67Nnmuo   I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone ...

Lorenzo_NGG

Roadie

1777 Views

12 replies

0 likes

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  • 12 replies
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Better Organization

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only option for Spotify for iOS?

Newbie

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only ...

Taylor

Community Legend

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

Unable to play track

HiI have spotify premium but when i listen to musik i often (at least onde per hour) get à sign that says "unable to play track", what is this and how do i fix it?RgsChristian

Newbie

Hi I have spotify premium but when i listen to musik i often (at least onde per hour) get à sign that says "unable to play track", what is this and how do i fix it? Rgs Christian

mbug90

Roadie

2420 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Unsync old phone

I have a premium account and have 3 devices synced. After replacing my phone, I synced my new phone, but it periodically logs out and deletes any downloaded playlists I have on my new phone. Does anybody know how to manage devices?

Regular

I have a premium account and have 3 devices synced.  After replacing my phone, I synced my new phone, but it periodically logs out and deletes any downloaded playlists I have on my new phone. &n...

Peter__

Community Legend

1593 Views

1 replies

0 likes

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Opening iOS 7 Control Center can cause Spotify to skip the song you were enjoying

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following scenario on the iPad: Listen to Spotify Radio while viewing album ...

Casual Listener

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following ...

Peter__

Community Legend

1155 Views

1 replies

0 likes

Mac
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Wont play some songs.

A problem has just started in Spotify on my iPhone with certain songs in playlists.I have them selected for offline and they all have the green circle with the arrow in but some of them just won't play. They look like they are playing as they appear ...

Regular

A problem has just started in Spotify on my iPhone with certain songs in playlists. I have them selected for offline and they all have the green circle with the arrow in but some of them just won'...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Local Files – Don't want Spotify matching with online tracks

I synced the Sigur Ros album Agaetis Byrjun, 2 tracks are not available on Spotify via the album, one track Sven G is available but only from a Sountrack (Vanilla Sky) ...well, when I listen to this album Spotify grabs the track from the soundtrack, ...

Newbie

I synced the Sigur Ros album Agaetis Byrjun, 2 tracks are not available on Spotify via the album, one track Sven G is available but only from a Sountrack (Vanilla Sky) ...well, when I listen to this ...

barchambo1971

Gig Goer

2163 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

iPhone problems with offline playlists

Occasionally, when my a song is ending on my iPhone, the next song will appear as playing on my phone's lock screen, but no sound is being emited from the phone. This means you have to unlock the phone and just place the 'playing' slider back to 0.Ob...

Roadie

Occasionally, when my a song is ending on my iPhone, the next song will appear as playing on my phone's lock screen, but no sound is being emited from the phone. This means you have to unlock the pho...

Joe

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Can't share songs via SMS

For some reason today I can't text song links anymore- how do I fix??-"already deleted the app and reinstalled. Anyone else having this issue?

Newbie

For some reason today I can't text song links anymore- how do I fix??-"already deleted the app and reinstalled. Anyone else having this issue?

Peter__

Community Legend

1529 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't sync my playlists to IPhone

Hi there, I can not syncronize my playlists to offline mode on my 3:rd device, an iphone 4S. It works fine on my Mac and iphone4 since i´ve requested to have all my devices reseted. Can you please help me out??? Thank you very much in advance!

Casual Listener

Hi there,    I can not syncronize my playlists to offline mode on my 3:rd device, an iphone 4S. It works fine on my Mac and iphone4 since i´ve requested to have all my devices reseted. ...

Joe

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Controls not working on iPhone

A few days ago my Bluetooth and iPhone (5) lock controls for spotify stopped working.. (I can't skip songs out side of the app using my car seek buttons, or my controls from the lock screen... Anyone else having this issue?

Newbie

A few days ago my Bluetooth and iPhone (5) lock controls for spotify stopped working.. (I can't skip songs out side of the app using my car seek buttons, or my controls from the lock screen... Anyone...

Joe

Community Legend

2752 Views

5 replies

1 likes

  • 2752 Views
  • 5 replies
  • 1 likes