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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37201 Views

41 replies

10 likes

  • 37201 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102707 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299175 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

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  • 19 replies
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Why doesn't the Ipad have the same songs as desktop version

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but they are on the desktop version for windows. Why is the...

Gig Goer

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but ...

ryanwheale

Newbie

2092 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Sync

Hi,Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ? I only ever notice it as I'm on my way out the door.Ne...

Casual Listener

Hi, Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ?...

Flanderp

Casual Listener

809 Views

4 replies

0 likes

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  • 4 replies
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iPod 6th Gen will NOT connect to Spotify.

I can't connect my ipod to Spotify, is there still no fix for this?

Newbie

I can't connect my ipod to Spotify, is there still no fix for this?

Joe

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Cannot share/send songs on iPhone

Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email address. But then the page pulls away. I tried sending a song via SMS ...

Newbie

Hi!  Got the new iPhone and downloaded the Spotify App.  Tried to send a song to a friend via email.  The page pops up for a second, where you would then write in a recipient's email a...

636 Views

0 replies

0 likes

  • 636 Views
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  • 0 likes

Greyed out playlists?

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them.What's going on?It does this on my iPhone.

Casual Listener

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them. What's going on? It does this on my iPhone.

Gjwireland1

Casual Listener

683 Views

2 replies

0 likes

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  • 2 replies
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Playlists with Spotify Premium

I love listening to other people's playlists. Can I search and listen to user playlists on my iPhone if I get Spotify Premium? Thanks!

Newbie

I love listening to other people's playlists.   Can I search and listen to user playlists on my iPhone if I get Spotify Premium?   Thanks!

322 Views

0 replies

0 likes

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Discover tab disappeared

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected. Any one else experiencing this problem??

Regular

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected.  Any one else experiencing this problem??

Richard

Community Legend

1854 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Playlists not syncing

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, everything! It just won't download them! Any tips? ...

Newbie

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, ...

Joe

Community Legend

609 Views

1 replies

1 likes

  • 609 Views
  • 1 replies
  • 1 likes

One click and all offline songs are gone

Hi there I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to completely redownload all 1000+ songs. Could I recommend perha...

Newbie

Hi there   I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to ...

Peter__

Community Legend

739 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

iOS7 vs Spotify 8.0 bug fix - still not working

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection error' when i try to use Spotify.. Just FYI..

Newbie

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection e...

Joe

Community Legend

817 Views

1 replies

0 likes

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  • 1 replies
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When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then? Before you could choose Private Mode in the phone as well, but not anymore.

Visitor

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?   Before you could choose Private Mode in the phone as well, but not anymore.

Peter__

Community Legend

702 Views

2 replies

0 likes

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  • 2 replies
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iPod Touch v6.1 iOS - Spotify not working

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS. Since 10/2/13 I have been completely unable to use Spotify on this device. (FYI - this is a wifi device.) After launch...

Regular

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS.  Since 10/2/13 I have been completely unable to use Spotify on...

Peter__

Community Legend

3353 Views

12 replies

0 likes

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  • 12 replies
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APP AND FILE SIZE

HiI need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of the app does not decrease as it should be. Even after res...

Casual Listener

Hi I need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of ...

nicoparis

Casual Listener

1848 Views

3 replies

0 likes

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  • 3 replies
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Issues using "Connect"

Hello chaps, trying to make this happen at home http://www.youtube.com/watch?v=ARHU67Nnmuo I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone 4 with ios6. In the video above she looks as though she presses the speak...

Regular

Hello chaps, trying to make this happen at home   http://www.youtube.com/watch?v=ARHU67Nnmuo   I'm using a Philips MC18080/12, it plays Spotify no problem at home as does my Iphone ...

Lorenzo_NGG

Roadie

1712 Views

12 replies

0 likes

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  • 12 replies
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Better Organization

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only option for Spotify for iOS?

Newbie

Is there a way to organize a playlist other than the time a track was added? On the computer, you can organize a playlist alphabetically by track or artist, date added, etc. Is "date added" the only ...

Taylor

Community Legend

634 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Unable to play track

HiI have spotify premium but when i listen to musik i often (at least onde per hour) get à sign that says "unable to play track", what is this and how do i fix it?RgsChristian

Newbie

Hi I have spotify premium but when i listen to musik i often (at least onde per hour) get à sign that says "unable to play track", what is this and how do i fix it? Rgs Christian

mbug90

Roadie

2407 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Unsync old phone

I have a premium account and have 3 devices synced. After replacing my phone, I synced my new phone, but it periodically logs out and deletes any downloaded playlists I have on my new phone. Does anybody know how to manage devices?

Regular

I have a premium account and have 3 devices synced.  After replacing my phone, I synced my new phone, but it periodically logs out and deletes any downloaded playlists I have on my new phone. &n...

Peter__

Community Legend

1580 Views

1 replies

0 likes

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  • 1 replies
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Opening iOS 7 Control Center can cause Spotify to skip the song you were enjoying

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following scenario on the iPad: Listen to Spotify Radio while viewing album ...

Casual Listener

The slide gesture that is used to open the iOS 7 Control Center can cause the spotify app to advance to the next song when viewing art work in full-screen mode. Consider the following ...

Peter__

Community Legend

1139 Views

1 replies

0 likes

Mac
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  • 1 replies
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Wont play some songs.

A problem has just started in Spotify on my iPhone with certain songs in playlists.I have them selected for offline and they all have the green circle with the arrow in but some of them just won't play. They look like they are playing as they appear ...

Regular

A problem has just started in Spotify on my iPhone with certain songs in playlists. I have them selected for offline and they all have the green circle with the arrow in but some of them just won'...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Local Files – Don't want Spotify matching with online tracks

I synced the Sigur Ros album Agaetis Byrjun, 2 tracks are not available on Spotify via the album, one track Sven G is available but only from a Sountrack (Vanilla Sky) ...well, when I listen to this album Spotify grabs the track from the soundtrack, ...

Newbie

I synced the Sigur Ros album Agaetis Byrjun, 2 tracks are not available on Spotify via the album, one track Sven G is available but only from a Sountrack (Vanilla Sky) ...well, when I listen to this ...

barchambo1971

Gig Goer

2131 Views

7 replies

1 likes

  • 2131 Views
  • 7 replies
  • 1 likes