Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45249 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111810 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440706 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
303008 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi! I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this still shows in my account when I'm logged in at Spotify in my M...
Hi! I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this s...
Community Legend
834 Views
3 replies
0 likes
I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be.I signed up to Spotify about a year or so ago but never used it. I have now signed up for a premium account and am completely loving i...
I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be. I signed up to Spotify about a year or so ago but never used it. I have now sig...
Community Legend
1093 Views
1 replies
0 likes
I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer. Can you help me ?
I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer. Can you help me ?
Community Legend
761 Views
3 replies
0 likes
Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but a few problems arose. 1. I need to delete my old a...
Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but...
Community Legend
395 Views
1 replies
0 likes
I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28 work, and I can't get the rest to. What do I do?
I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28...
Casual Listener
2158 Views
2 replies
0 likes
Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7? im kinda getting panic
Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7? im kinda getting panic 😕
Community Legend
591 Views
1 replies
0 likes
Hello, I have an Ipad 2. 64 GBI am a Spotify Premiummember for long time .I have reinstalled Spotify many times on my Ipad but it keeps crashing !I always have to go through every song again to make them offline available !Why does Spotify keeps cras...
Hello, I have an Ipad 2. 64 GB I am a Spotify Premiummember for long time . I have reinstalled Spotify many times on my Ipad but it keeps crashing ! I always have to go through every song again...
Regular
1160 Views
7 replies
0 likes
Hi everyone, I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to be no way to enable voice over on the shuffle. By voice over I m...
Hi everyone, I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to ...
Casual Listener
986 Views
2 replies
1 likes
Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queue to a playlist - amazing how this one simple featu...
Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queu...
Community Legend
889 Views
1 replies
0 likes
Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up a device password for it. I did this, and now seem to be able to log in ...
Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up...
Regular
1229 Views
6 replies
0 likes
I'm not sure how to have my playlists sync onto my ipod nano,
I'm not sure how to have my playlists sync onto my ipod nano,
Community Legend
410 Views
1 replies
0 likes
Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It's irritating to pay for a product that doesn't work...
Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It'...
Casual Listener
1122 Views
2 replies
0 likes
Community Legend
391 Views
1 replies
0 likes
While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. please implement this.
While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. p...
Community Legend
421 Views
1 replies
0 likes
Looks like this has been a common issue for users.... My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?
Looks like this has been a common issue for users.... My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?
Community Legend
653 Views
1 replies
0 likes
My details:IPHONE MODEL: 4GSIOS 6.1.3SPOTIFY VERSION: 0.5.2.374APPROX CRASH FREQUENCY: Upon launch of appJAILBROKEN: no
My details: IPHONE MODEL: 4GS IOS 6.1.3 SPOTIFY VERSION: 0.5.2.374 APPROX CRASH FREQUENCY: Upon launch of app JAILBROKEN: no
Regular
1629 Views
6 replies
0 likes
Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but they are on the desktop version for windows. Why is the...
Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but ...
Newbie
2153 Views
13 replies
0 likes
Hi,Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ? I only ever notice it as I'm on my way out the door.Ne...
Hi, Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ?...
Casual Listener
831 Views
4 replies
0 likes
I can't connect my ipod to Spotify, is there still no fix for this?
I can't connect my ipod to Spotify, is there still no fix for this?
Community Legend
529 Views
1 replies
0 likes
Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email address. But then the page pulls away. I tried sending a song via SMS ...
Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email a...
646 Views
0 replies
0 likes
