Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30784 Views

40 replies

9 likes

  • 30784 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95508 Views

115 replies

12 likes

Other
  • 95508 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
  • 1038 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293915 Views

60 replies

15 likes

  • 293915 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123841 Views

19 replies

38 likes

  • 123841 Views
  • 19 replies
  • 38 likes

Solved!! Device Password - help needed please! :)

Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up a device password for it. I did this, and now seem to be able to log in ...

Regular

Hi there,   I have a premium account and log in on my laptop and android phone using my facebook login details.   However I am after recently receiving an iPod and decided to set up...

ciaramaybailey

Regular

1128 Views

6 replies

0 likes

  • 1128 Views
  • 6 replies
  • 0 likes

My Spotify songs wont sync to my Ipod

I'm not sure how to have my playlists sync onto my ipod nano, 

Visitor

I'm not sure how to have my playlists sync onto my ipod nano, 

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Downloaded songs on playlists will not play

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It's irritating to pay for a product that doesn't work...

Casual Listener

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It'...

KSchmidty11

Casual Listener

1077 Views

2 replies

0 likes

  • 1077 Views
  • 2 replies
  • 0 likes

Play all playlists on mobile app

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. please implement this.

Newbie

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. p...

Josh

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Songs Won't Sync - Mobile

Looks like this has been a common issue for users.... My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?

Newbie

Looks like this has been a common issue for users....   My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?   

Josh

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Crashing app

My details:IPHONE MODEL: 4GSIOS 6.1.3SPOTIFY VERSION: 0.5.2.374APPROX CRASH FREQUENCY: Upon launch of appJAILBROKEN: no

Casual Listener

My details: IPHONE MODEL: 4GS IOS 6.1.3 SPOTIFY VERSION: 0.5.2.374 APPROX CRASH FREQUENCY: Upon launch of app JAILBROKEN: no

JayJayYeboah

Regular

1576 Views

6 replies

0 likes

  • 1576 Views
  • 6 replies
  • 0 likes

Why doesn't the Ipad have the same songs as desktop version

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but they are on the desktop version for windows. Why is the...

Gig Goer

Hello, First off, love the service, still new to it so learning the ropes. I was noticing something and just wanted to ask. I noticed some of the songs are missing from Ipad preinum version, but ...

ryanwheale

Newbie

2015 Views

13 replies

0 likes

  • 2015 Views
  • 13 replies
  • 0 likes

Sync

Hi,Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ? I only ever notice it as I'm on my way out the door.Ne...

Casual Listener

Hi, Latest way sync works is really annoying , every time I go to my phone I see the message "sync has paused" why can spotify no longer sync when the app is in background or the phone goes dark ?...

Flanderp

Casual Listener

772 Views

4 replies

0 likes

  • 772 Views
  • 4 replies
  • 0 likes

iPod 6th Gen will NOT connect to Spotify.

I can't connect my ipod to Spotify, is there still no fix for this?

Newbie

I can't connect my ipod to Spotify, is there still no fix for this?

Joe

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Cannot share/send songs on iPhone

Hi! Got the new iPhone and downloaded the Spotify App. Tried to send a song to a friend via email. The page pops up for a second, where you would then write in a recipient's email address. But then the page pulls away. I tried sending a song via SMS ...

Newbie

Hi!  Got the new iPhone and downloaded the Spotify App.  Tried to send a song to a friend via email.  The page pops up for a second, where you would then write in a recipient's email a...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Greyed out playlists?

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them.What's going on?It does this on my iPhone.

Casual Listener

If I go to a song and select 'add to playlist' some of my playlists are greyed out and it won't let me select them. What's going on? It does this on my iPhone.

Gjwireland1

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Playlists with Spotify Premium

I love listening to other people's playlists. Can I search and listen to user playlists on my iPhone if I get Spotify Premium? Thanks!

Newbie

I love listening to other people's playlists.   Can I search and listen to user playlists on my iPhone if I get Spotify Premium?   Thanks!

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Discover tab disappeared

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected. Any one else experiencing this problem??

Regular

Today morning, Discover tab disappeared from iPhone app and was replaced with What's new. Until yesterday it was working as expected.  Any one else experiencing this problem??

Richard

Community Legend

1821 Views

10 replies

0 likes

  • 1821 Views
  • 10 replies
  • 0 likes

Playlists not syncing

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, everything! It just won't download them! Any tips? ...

Newbie

Hi, I've recently updated to Spotify Premium and for some reason my playlists won't sync for "available offline". I've tried logging out and back in, restarting my wifi router, restarting my iPhone, ...

Joe

Community Legend

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

One click and all offline songs are gone

Hi there I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to completely redownload all 1000+ songs. Could I recommend perha...

Newbie

Hi there   I had one playlist with 1000+ songs that I made Available Offline. Unfortunately, I think I deselected the Available Offline button atop this playlist in my pocket. Now I need to ...

Peter__

Community Legend

726 Views

1 replies

3 likes

  • 726 Views
  • 1 replies
  • 3 likes

iOS7 vs Spotify 8.0 bug fix - still not working

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection error' when i try to use Spotify.. Just FYI..

Newbie

My new IPhone 5s updated the Spotify App I had loaded - it said to "fix some bugs that were irritating us" & "is now compatible with iOS7". Well, when i plug into car, still getting 'connection e...

Joe

Community Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then? Before you could choose Private Mode in the phone as well, but not anymore.

Visitor

When I LISTEN FROM my IPHONE, is it automatically in PRIVATE MODE then?   Before you could choose Private Mode in the phone as well, but not anymore.

Peter__

Community Legend

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

iPod Touch v6.1 iOS - Spotify not working

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS. Since 10/2/13 I have been completely unable to use Spotify on this device. (FYI - this is a wifi device.) After launch...

Regular

Hi - I am a premium subscriber, however since 4/2/13 I have been intermittently suffering with problems on my iPod Touch, v6.1 iOS.  Since 10/2/13 I have been completely unable to use Spotify on...

Peter__

Community Legend

3280 Views

12 replies

0 likes

  • 3280 Views
  • 12 replies
  • 0 likes

APP AND FILE SIZE

HiI need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of the app does not decrease as it should be. Even after res...

Casual Listener

Hi I need space on my device. So I want to delete some "without connection" playlist (1,7 Go). Once it is done (I've switch the button) it is like the file are still on my device as the size of ...

nicoparis

Casual Listener

1833 Views

3 replies

0 likes

  • 1833 Views
  • 3 replies
  • 0 likes