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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37264 Views

41 replies

10 likes

  • 37264 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102830 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299219 Views

61 replies

16 likes

  • 299219 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125900 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Problem with syncing with my iPhone

Hey, I have a really annoying problem... I wanna sync my iPhone to my computer, because I just made a new playlist with mp3 files, so I can get the music on my iPhone 5. But my iPhone doesn't show up under "Devices" like this guide says https://suppo...

Music Fan

Hey, I have a really annoying problem... I wanna sync my iPhone to my computer, because I just made a new playlist with mp3 files, so I can get the music on my iPhone 5. But my iPhone doesn't show up...

Alexhp

Music Fan

1588 Views

7 replies

0 likes

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  • 7 replies
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iphone5 won't sync

I bought an iphone5 and have been trying to sync my playlist (~2,000 songs) to the spotify premium account. It won't sync any more. It synced about 1/3 of the songs and stopped syncing even though I put every list on "available offline" mode. Aside f...

Newbie

I bought an iphone5 and have been trying to sync my playlist (~2,000 songs) to the spotify premium account. It won't sync any more. It synced about 1/3 of the songs and stopped syncing even though I ...

linguinigenie

Regular

1850 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

MMLP2

Itunes has The Marshal Mathers LP2 available for Pre Release Streaming now, is there any plans to pre-stream it on Spotify too? The Sound Quality of the Pre-Stream on Itunes doesn't even compare to Spotifys stream quality. If theres no plans is it go...

Newbie

Itunes has The Marshal Mathers LP2 available for Pre Release Streaming now, is there any plans to pre-stream it on Spotify too? The Sound Quality of the Pre-Stream on Itunes doesn't even compare to S...

user-removed

Not applicable

1972 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Nano Music Erased

Hi - I am new to Spotify and I was charging my nano while installation and it requested me to erase music on nano and backup. I cancelled this mid installation however all music has been wiped from my nano and is not saved locally. Is there a way of ...

Newbie

Hi - I am new to Spotify and I was charging my nano while installation and it requested me to erase music on nano and backup. I cancelled this mid installation however all music has been wiped from m...

Joe

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!! Playlists all gone after updating Spotify for iOS 7

Hi! I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this still shows in my account when I'm logged in at Spotify in my M...

Casual Listener

Hi!   I'm a Spotify Premium user. After getting the new iPhone 5S and upgraded to the latest Spotify software for iOS all my playlists, inbox-songs and starred songs wont show. All of this s...

Joe

Community Legend

821 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Facebook Friends Not Showing In Friends List

I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be.I signed up to Spotify about a year or so ago but never used it. I have now signed up for a premium account and am completely loving i...

Newbie

I assume this issue is covered extensively in other threads but I wanted to give my explicit issue as it may not be. I signed up to Spotify about a year or so ago but never used it. I have now sig...

Peter__

Community Legend

1082 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Problem to sync all the music on iphone

I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer. Can you help me ?

Regular

I can't synchronise in my iphone the music with the symbol cercling in red on my screenshot. But the songs are available on my computer.  Can you help me ?

Joe

Community Legend

744 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I need old songs on new account! HELP

Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but a few problems arose. 1. I need to delete my old a...

Visitor

Hi everybody! I recently decided to delete my Facebook because I'm tired of it, but my premium spotify account is linked to it. I was going to make a fake Facebook, and make a new spotify account but...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

My Local files won't play on the app

I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28 work, and I can't get the rest to. What do I do?

Casual Listener

I added a load of songs which I downloaded (legally) which are all in MP3 format, and they work fine on my laptop playing through Spotify. But when I try to put them all on my phone, only 9 out of 28...

adambird

Casual Listener

2133 Views

2 replies

0 likes

ios app
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  • 2 replies
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How to erase the stuff in your inbox?

Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7? im kinda getting panic

Casual Listener

Can someone please tell me how I erase some stuff in my inbox on spotify on my iphone 5 ios7?  im kinda getting panic 😕 

Peter__

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing

Hello, I have an Ipad 2. 64 GBI am a Spotify Premiummember for long time .I have reinstalled Spotify many times on my Ipad but it keeps crashing !I always have to go through every song again to make them offline available !Why does Spotify keeps cras...

Regular

Hello, I have an Ipad 2. 64 GB I am a Spotify Premiummember for long time . I have reinstalled Spotify many times on my Ipad but it keeps crashing ! I always have to go through every song again...

philspain

Regular

1132 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Voice over with ipod shuffle 4gb

Hi everyone, I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to be no way to enable voice over on the shuffle. By voice over I m...

Casual Listener

Hi everyone,   I’ve recently started using my iPod shuffle with Spotify and I love how easy it is to get new music synced up with it. The main issue that I’m having is that there seems to ...

Jaymun

Casual Listener

976 Views

2 replies

1 likes

  • 976 Views
  • 2 replies
  • 1 likes

Easy Queue / Playlist Building 3rd Party App

Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queue to a playlist - amazing how this one simple featu...

Gig Goer

Are we allowed to mention 3rd party apps here ? Just downloaded Spotqueue from the App Store , and it has exactly the functionality that the main Spotify app should have. Enables you to add your queu...

Peter__

Community Legend

883 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Device Password - help needed please! :)

Hi there, I have a premium account and log in on my laptop and android phone using my facebook login details. However I am after recently receiving an iPod and decided to set up a device password for it. I did this, and now seem to be able to log in ...

Regular

Hi there,   I have a premium account and log in on my laptop and android phone using my facebook login details.   However I am after recently receiving an iPod and decided to set up...

ciaramaybailey

Regular

1197 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

My Spotify songs wont sync to my Ipod

I'm not sure how to have my playlists sync onto my ipod nano, 

Visitor

I'm not sure how to have my playlists sync onto my ipod nano, 

Peter__

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Downloaded songs on playlists will not play

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It's irritating to pay for a product that doesn't work...

Casual Listener

Ever since I updated my iPad, many of the downloaded songs in my playlist will not play. I am also having issues connecting to spotify as well. This is very frustrating because I pay for premium! It'...

KSchmidty11

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

Play all playlists on mobile app

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. please implement this.

Newbie

While it is possible to play all playlists within a playlist folder in the mobile (ios) app, it's impossible to play ALL playlists, including local files and starred songs synced to the ios device. p...

Josh

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Songs Won't Sync - Mobile

Looks like this has been a common issue for users.... My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?

Newbie

Looks like this has been a common issue for users....   My songs won't sync or have to be re-synced from my mobile. It's very frustrating. Is there a solution for this yet?   

Josh

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Crashing app

My details:IPHONE MODEL: 4GSIOS 6.1.3SPOTIFY VERSION: 0.5.2.374APPROX CRASH FREQUENCY: Upon launch of appJAILBROKEN: no

Casual Listener

My details: IPHONE MODEL: 4GS IOS 6.1.3 SPOTIFY VERSION: 0.5.2.374 APPROX CRASH FREQUENCY: Upon launch of app JAILBROKEN: no

JayJayYeboah

Regular

1603 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes