Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
I have never had a problem and for the last week i cant get playlist to synch on my iphone or mini ipadI rely on this feature heavily and need to workMany people have had the same issue but i dont see a solution. Help!!!!
Had been using the free version and just purchased premium... Works on my computer but not my phone. Order ID: 175734337017
Dear Spotify Community Mediator: I subscribed a free 30 day premium trial version with Spotify.I can't use the premium service from My Ipad. Every time, I click on a song, it asks me to use radio station. 1. Could you check if my premium account has ...
What am I doing wrong?
Why in the world did you guys make the download synching stop after 10 minutes of inactivity or when the screen goes dark? This is extreemly annoying. I live in the United States where we have the worst wireless coverage on the planet, it's much wors...
I set up with the 48 hour trial, downloaded music to a playlist and everything was fine. Then the trial ran out so I decided to go premium, the only way to go premium was another trial but this time 30 days with a recurring payment each month which w...
Hi, I have recently changed my card details and my Premium account got deactivated. I have now updated card details and paid for reactivation and the Premium account is working on my PC but not working on i-phone app. It's still coming up that I need...
I have been living with this for 2 years now. This is just ridiculous. If I am added a new song that I want to listen to. Would I then be forced to the very bottom of the list every time I wanna hear it? Kidding me? Of course that listing should be r...
I have the new generation of the iPod, which is the iPod nano 7, and I connect to spotify and it seems not detecting it? It worked on my old iPod nano but it doesn't work for the new iPod? Why is that?
Hi my name is Gwen. I have an issue I hope someone can assist me with resolving. I am a Spotify Premium user. I have an iPhone4 and using the "10K for Pink" app from Zen Labs. With the app you can import your playlists in the app to play while you ar...
Hi, I have 2 complaints about the spotify app on my iPhone 4S. First of all, why do we not have the option to "set the same volume level for all tracks" on the app? Mostly old songs are very low and some local files on my computer. I can't raise the ...
i have iphone 4. i have trouble syncing all my music over wifi to play offline. i only have 70 songs i want to sync. but everytime it starts syncing it always stop at 37 out of 70 songs sync to play offline. i have tried deleting the app and reinstal...
Is it somehow possible to sync/load/transfer the downloaded premium music that I got on my PCs Spotify directly to my iphone 4s via USB/Bluetooth/localWLAN or something like it? I mean without the iphone downloading the same songs again from the inte...
I have just upgraded to Premium. I attach my iPod Nano (2nd gen) and the PC (Windows XP) recognises the iPod. However, Spotify does not see it and it is not there when you look in devices. I am very disappointed by Spotify after all of the advertisin...
Hey team, 2 questions.. 1) if I sync my local files on my computer to my phone through spotify (which are both connected to the same wifi), will it use my wifi data allowance or just sync them through the local network? 2) Is it the same with spotify...
Have the iPhone 5. Started experiencing this about 1 month ago. Any solutions for this?Thank you.
2 days ago I paid for Spotify Premium on my account "Squarecle", and instead of a 30 day trial, it said I have 48 hours remaining, and I intended to keep paying monthly, and didn't cancel my trial, but now, 2 days later, it won't recognize that I hav...
i have premium and have delete program, reinstalled and deleted and installed and nothing works on my iphone. can you please straighten this out...this is crap if everyone is complaining about the same issue. i want to go running right NOW and I can'...
Hallo, Ist es möglich das sich der Bildschirm automatisch dreht? Im Auto ist es sonst sehr umständlich zu bedienen. GrußChristian
Past days Spotify iOS stopped to scrobble my listens to last.fm . I tryed to change the password and played around with deactivating it and then activating it again.So how can I get my iOS spotyfy to scrobble again? Regards