Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37311 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102941 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431615 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299260 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If someone could lend me a hand, I and my iphone would appreciate it. I am about 30 seconds from throwing it onto the floor and beating it into submission with a claw hammer. I have Spotify on my iphone (obviously). I actually have two darn icons for...
If someone could lend me a hand, I and my iphone would appreciate it. I am about 30 seconds from throwing it onto the floor and beating it into submission with a claw hammer. I have Spoti...
Regular
1710 Views
10 replies
0 likes
Hi, The last update of Spotify for iOS created some issues with the lock screen buttons. I can change the level of the volume etc, but I cannot pause a song or switch to the previous/next one. Controls works fine in the app itself (not in lock screen...
Hi, The last update of Spotify for iOS created some issues with the lock screen buttons. I can change the level of the volume etc, but I cannot pause a song or switch to the pre...
Casual Listener
810 Views
2 replies
0 likes
When i search using, for eg, "label:constellation" on the PC in my office or Macbook at home, and then select all "artists" or "albums" i get a huge return (reflecting accuracy in the search outcome i guess). The same search on my ipad yields only ab...
When i search using, for eg, "label:constellation" on the PC in my office or Macbook at home, and then select all "artists" or "albums" i get a huge return (reflecting accuracy in the searc...
Not applicable
475 Views
3 replies
0 likes
Hello Community, i am from Germany and drive a Honda Accord Tourer '09 (Acura TSX 09 in america) and my Car-radio supports ipod and iphone over USB. When i was hearing music from the libary in my iphone, there are no problems. But when i am listening...
Hello Community, i am from Germany and drive a Honda Accord Tourer '09 (Acura TSX 09 in america) and my Car-radio supports ipod and iphone over USB. When i was hearing music from the libar...
Community Legend
561 Views
1 replies
0 likes
Hi, Between the last billing period and now, I lost my debit card and have since received a new one. The card details are different so Spotify was unable to bill me for my Premium account. I went in and updated my information to have my new card bill...
Hi, Between the last billing period and now, I lost my debit card and have since received a new one. The card details are different so Spotify was unable to bill me for my Premium account....
Community Legend
870 Views
5 replies
0 likes
I have bought an Philips Fidelio A5000 Speaker and I've installed the Airstudio+ app on my iPhone 5. The problem is that I don't get the Spotify app in the Airstudio+ app. I have a Spotify Premium subscription and the Spotify app is avaiable in my co...
I have bought an Philips Fidelio A5000 Speaker and I've installed the Airstudio+ app on my iPhone 5. The problem is that I don't get the Spotify app in the Airstudio+ app. I have a Spotify Premium su...
Community Legend
752 Views
1 replies
0 likes
Ok, so I have offline mode on 3 devices, my iPhone 4, my mum's iPad and my home computer. I also listen to Spotify on my work computer, but it's only on-line. It has always been like this and worked fine. Now, when I added music to my playlist and tr...
Ok, so I have offline mode on 3 devices, my iPhone 4, my mum's iPad and my home computer. I also listen to Spotify on my work computer, but it's only on-line. It has always been like this and worked ...
Community Legend
2392 Views
9 replies
0 likes
I recently had to restore my iphone, and once i put everything back on the iphone wouldn't show up in devices on the spotify client on my mac. I updated to ios 7 today but that didn't help I am sure it is on the same wifi and have tried plugging in w...
I recently had to restore my iphone, and once i put everything back on the iphone wouldn't show up in devices on the spotify client on my mac. I updated to ios 7 today but that didn't help I am sur...
Regular
2662 Views
4 replies
0 likes
Hello, For starters, I do not log in Spotify with facebook. I just put in my e-mail and password and that's how I've always done it. When I received my company phone today, it's been a big mess. It's an iPhone 5Cc. I tried to log in and it kept telli...
Hello, For starters, I do not log in Spotify with facebook. I just put in my e-mail and password and that's how I've always done it. When I received my company phone today, it's been a big mes...
Community Legend
559 Views
2 replies
0 likes
Hey, I think Spotify Connect is a great feature I am waiting for (I'm an Android user, so I still have to wait). But there is one really important thing to me. What about multiroom use? If there are multiple Spotify Connect receivers in my wireless l...
Hey, I think Spotify Connect is a great feature I am waiting for (I'm an Android user, so I still have to wait). But there is one really important thing to me. What about multiroom use? If...
Casual Listener
1140 Views
2 replies
0 likes
'better man' is playing instead of 'born on a different cloud' by oasis.and a different problem: my iphone app has the search and browse section but the ipad app does not.
'better man' is playing instead of 'born on a different cloud' by oasis. and a different problem: my iphone app has the search and browse section but the ipad app does not.
Not applicable
3447 Views
6 replies
0 likes
Okay, I've searched the forum - couldn't find an answer. My Phone 5 with the newest iOS (iOS 7?) won't sync my local files. I have spotify unlimited. There is 21 GB of free data. I connect my computer and iPhone to the same wifi, and it pops up in sp...
Okay, I've searched the forum - couldn't find an answer. My Phone 5 with the newest iOS (iOS 7?) won't sync my local files. I have spotify unlimited. There is 21 GB of free data....
Regular
2444 Views
16 replies
0 likes
I can't seem too figure out how to get this App. I have an iphone 4s. When I do a search for "spotify" on the App store all I get is a list of Apps written by people but none by spotify. What exactly is the name of this elusive App ?
I can't seem too figure out how to get this App. I have an iphone 4s. When I do a search for "spotify" on the App store all I get is a list of Apps written by people but none by spotify. What exactly...
Community Legend
1173 Views
2 replies
0 likes
I am trying to sync my local files on to my Iphone with IOS 7 using the free version of Spotify and it is not allowing me to. I used to be able to listen to local files with the free version. What happened?
I am trying to sync my local files on to my Iphone with IOS 7 using the free version of Spotify and it is not allowing me to. I used to be able to listen to local files with the free version. What ha...
Roadie
754 Views
4 replies
0 likes
I've been having trouble syncing local files to Spotify Premium on my iPhone. Until very recently this worked perfectly. I could open spotify on my PC and add local files to offline playlists and they would sync across immediately. However, I recentl...
I've been having trouble syncing local files to Spotify Premium on my iPhone. Until very recently this worked perfectly. I could open spotify on my PC and add local files to offline playlists a...
Regular
2679 Views
11 replies
0 likes
Still having the same problem I had before this latest update. When searching for a particular artist in my playlist, when entering artist name into search bar at the top it lists the artist and songs no problem, but I can't cancel the search and go ...
Still having the same problem I had before this latest update. When searching for a particular artist in my playlist, when entering artist name into search bar at the top it lists the artist and song...
Regular
545 Views
2 replies
0 likes
Hi Everyone I wonder if anyone can help. My laptop says I have 920 songs in my playlist but when trying to sync to my I phone only 898 come up. I've also found that its not syncing very well anymore? is any one else having problems? Also on the iphon...
Hi Everyone I wonder if anyone can help. My laptop says I have 920 songs in my playlist but when trying to sync to my I phone only 898 come up. I've also found that its not syncing very well anymore...
Community Legend
445 Views
1 replies
0 likes
Some of the songs I find on Spotify for iPad will not stream. I tap the song and the playback bar remains grayed out and the song won't play. I tried clearing my cookies and data, my browsing history, doing a clean reinstallation of Spotify, and sett...
Some of the songs I find on Spotify for iPad will not stream. I tap the song and the playback bar remains grayed out and the song won't play. I tried clearing my cookies and data, my browsing history...
Roadie
4106 Views
13 replies
1 likes
Just updated to lates ios on my fathers ipad and with it a newer spotify version. And the layout bugs my father like hell (don't ask me why) but he can't add songs to playlists or search or anything he says. So i'm looking for an app or an solution t...
Just updated to lates ios on my fathers ipad and with it a newer spotify version. And the layout bugs my father like hell (don't ask me why) but he can't add songs to playlists or search or anything ...
Regular
1123 Views
2 replies
0 likes
Still patiently waiting for Play Queue to roll out after months... Android already have it for quite some time. Can also someone enlighten me about the related artist at the play bar below? I don't seem to have it on mine too.. The deployments is tak...
Still patiently waiting for Play Queue to roll out after months... Android already have it for quite some time. Can also someone enlighten me about the related artist at the play bar below...
Regular
963 Views
3 replies
2 likes
