Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30798 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95523 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424815 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293929 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am trying to sync my local files on to my Iphone with IOS 7 using the free version of Spotify and it is not allowing me to. I used to be able to listen to local files with the free version. What happened?
I am trying to sync my local files on to my Iphone with IOS 7 using the free version of Spotify and it is not allowing me to. I used to be able to listen to local files with the free version. What ha...
Roadie
718 Views
4 replies
0 likes
I've been having trouble syncing local files to Spotify Premium on my iPhone. Until very recently this worked perfectly. I could open spotify on my PC and add local files to offline playlists and they would sync across immediately. However, I recentl...
I've been having trouble syncing local files to Spotify Premium on my iPhone. Until very recently this worked perfectly. I could open spotify on my PC and add local files to offline playlists a...
Regular
2603 Views
11 replies
0 likes
Still having the same problem I had before this latest update. When searching for a particular artist in my playlist, when entering artist name into search bar at the top it lists the artist and songs no problem, but I can't cancel the search and go ...
Still having the same problem I had before this latest update. When searching for a particular artist in my playlist, when entering artist name into search bar at the top it lists the artist and song...
Regular
528 Views
2 replies
0 likes
Hi Everyone I wonder if anyone can help. My laptop says I have 920 songs in my playlist but when trying to sync to my I phone only 898 come up. I've also found that its not syncing very well anymore? is any one else having problems? Also on the iphon...
Hi Everyone I wonder if anyone can help. My laptop says I have 920 songs in my playlist but when trying to sync to my I phone only 898 come up. I've also found that its not syncing very well anymore...
Community Legend
433 Views
1 replies
0 likes
Some of the songs I find on Spotify for iPad will not stream. I tap the song and the playback bar remains grayed out and the song won't play. I tried clearing my cookies and data, my browsing history, doing a clean reinstallation of Spotify, and sett...
Some of the songs I find on Spotify for iPad will not stream. I tap the song and the playback bar remains grayed out and the song won't play. I tried clearing my cookies and data, my browsing history...
Roadie
3998 Views
13 replies
1 likes
Just updated to lates ios on my fathers ipad and with it a newer spotify version. And the layout bugs my father like hell (don't ask me why) but he can't add songs to playlists or search or anything he says. So i'm looking for an app or an solution t...
Just updated to lates ios on my fathers ipad and with it a newer spotify version. And the layout bugs my father like hell (don't ask me why) but he can't add songs to playlists or search or anything ...
Regular
1101 Views
2 replies
0 likes
Still patiently waiting for Play Queue to roll out after months... Android already have it for quite some time. Can also someone enlighten me about the related artist at the play bar below? I don't seem to have it on mine too.. The deployments is tak...
Still patiently waiting for Play Queue to roll out after months... Android already have it for quite some time. Can also someone enlighten me about the related artist at the play bar below...
Regular
942 Views
3 replies
2 likes
Noticed that on my iPad 4, a lot of times when searching a song the app will just crash randomly during typing. Tried recreating the error but it seems to just be random.
Noticed that on my iPad 4, a lot of times when searching a song the app will just crash randomly during typing. Tried recreating the error but it seems to just be random.
Community Legend
971 Views
3 replies
0 likes
On my iPad 3, when I select a Spotify link in facebook, via Safari, that was posted by a user listening to a Spotify song, the following happens: 1. facebook asks if I would like to open Spotify to play the track2. I select Open Spotify3. The iPad Sp...
On my iPad 3, when I select a Spotify link in facebook, via Safari, that was posted by a user listening to a Spotify song, the following happens: 1. facebook asks if I would like to open Spo...
Community Legend
2277 Views
4 replies
1 likes
Hi I was using spotify last night absolutely fine, listening to my synced playlists offline, I come to use it today and the app is logged out of my account, so I log back in and it says none of my music is synced, yet it is still showing in my 'usage...
Hi I was using spotify last night absolutely fine, listening to my synced playlists offline, I come to use it today and the app is logged out of my account, so I log back in and it says none of my mu...
Regular
1385 Views
4 replies
0 likes
Random tracks will not play or syncing in My playlist and syncing stops on those tracks and not continues. It.is really a pain in the ASS! Using ios7.0.3
Random tracks will not play or syncing in My playlist and syncing stops on those tracks and not continues. It.is really a pain in the ASS! Using ios7.0.3
Regular
674 Views
5 replies
0 likes
Hi, I have a few playlists on my desktop, not nearly 3,333 songs, and I am trying to synch them to my iPhone 4S to be available for offline play. I can synch up to 2 playlists, then suddenly syncing will halt at around 200-300 songs no matter what pl...
Hi, I have a few playlists on my desktop, not nearly 3,333 songs, and I am trying to synch them to my iPhone 4S to be available for offline play. I can synch up to 2 playlists, ...
Community Legend
3971 Views
7 replies
0 likes
I have been having problems playing a song, here or there, in different albums on my mobile Spotify. The albums are local files stored in iTunes. I have the albums and my local files synced and available offline. The songs play great on the desktop s...
I have been having problems playing a song, here or there, in different albums on my mobile Spotify. The albums are local files stored in iTunes. I have the albums a...
Gig Goer
4487 Views
4 replies
0 likes
Since updating to 7.0.2 I have noticed that the Control Center music controls do not always work with the spotify app. This also seems to affect Bluetooth controls. The song and time update correctly, but I am unable to switch tracks and pause or res...
Since updating to 7.0.2 I have noticed that the Control Center music controls do not always work with the spotify app. This also seems to affect Bluetooth controls. The song and time update correctly...
Regular
2339 Views
3 replies
0 likes
I have (or had) a bunch of local files on my PC, which I then synced to my iPhone. So far, so good. But then my hard drive crashed. The songs are still on the iPhone, and play fine. Is there any way to sync them back to my PC, or otherwise recover th...
I have (or had) a bunch of local files on my PC, which I then synced to my iPhone. So far, so good. But then my hard drive crashed. The songs are still on the iPhone, and play f...
Community Legend
755 Views
1 replies
1 likes
Hello everyone!I need your help once more: does anyone know when the feature 'Related songs' is going to reappear in the iPhone app??? It's the best reason to use Spotify for me so I'd really like having it back.Thanks for your help!
Hello everyone! I need your help once more: does anyone know when the feature 'Related songs' is going to reappear in the iPhone app??? It's the best reason to use Spotify for me so I'd really like ...
Regular
642 Views
2 replies
0 likes
So iOS 7 has been rolled out world wide for a few weeks now and we're yet to see a Spotify update for the products running this latest update, which is unfortunate. Spotify is active at least 2 hours everyday on my iPhone 5 either for listening, brow...
So iOS 7 has been rolled out world wide for a few weeks now and we're yet to see a Spotify update for the products running this latest update, which is unfortunate. Spotify is active at least 2 hours...
Newbie
2213 Views
8 replies
2 likes
So i just got spotift premium and i'm trying to make my starred playlist available offline. It will work fine for a while but then it will stop and just get stuck on a song and it doesn't matter what song it is as i've tried unstarring a few and it s...
So i just got spotift premium and i'm trying to make my starred playlist available offline. It will work fine for a while but then it will stop and just get stuck on a song and it doesn't matter what...
Newbie
8335 Views
7 replies
0 likes
I am a premium Spotify member for awhile now and I used spotify mostly in my car. Ever since I updated my iPhone to the new iOS spotify will play 30 seconds of a song and then quit on me - only in the car where I never had any issues prior. Has anyon...
I am a premium Spotify member for awhile now and I used spotify mostly in my car. Ever since I updated my iPhone to the new iOS spotify will play 30 seconds of a song and then quit on me - only in th...
Community Legend
809 Views
4 replies
1 likes
I created a new thread since there is no official 0.9.0.8 Release Notes post yet. I just really don't understand Spotify. I have been a paying customer since the very first day it was offered in the U.S. This latest update adds a list of tour stops t...
I created a new thread since there is no official 0.9.0.8 Release Notes post yet. I just really don't understand Spotify. I have been a paying customer since the very first day it wa...
Roadie
1917 Views
5 replies
1 likes
