Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37294 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102897 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431574 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299240 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used. I'm halfway through the month and all my data is used up, I'm hardly ...
I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used. I'm halfw...
Regular
2682 Views
4 replies
0 likes
Hi there, I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon.Playback using the Spotify app works but unfortunately I can't forward to the next song using the arrow key on m...
Hi there, I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon. Playback using the Spotify app works but unfortuna...
Newbie
3472 Views
5 replies
1 likes
Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tracks by Louis Armstrong (see attached screen shot)....
Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tr...
Casual Listener
862 Views
5 replies
0 likes
Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a premium users - how do I get this sorted ? Thank u !!
Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a pre...
Casual Listener
1823 Views
7 replies
0 likes
Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotify is not licensed to play certain tracks, even though you...
Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotif...
Community Legend
6018 Views
7 replies
0 likes
I paid for my acct for this month but I still cant play my music
I paid for my acct for this month but I still cant play my music
Community Legend
408 Views
1 replies
0 likes
Hey everybody, I registered to Spotify today ( without Facebook) and I can't login to the app. It says "Login failed, blabla have you changed your password?" THanks, Victor
Hey everybody, I registered to Spotify today ( without Facebook) and I can't login to the app. It says "Login failed, blabla have you changed your password?" THanks, ...
Community Legend
619 Views
1 replies
0 likes
Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to Wi-FI". Using Iphone 5s.
Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to Wi-FI". Using Iphone 5s.
Community Legend
1525 Views
3 replies
0 likes
Hi Everyone, I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has worked with my iPod for years. However when I plug my device (...
Hi Everyone, I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has ...
Casual Listener
1007 Views
1 replies
0 likes
I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song details" you can no longer swipe down to close and s...
I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song d...
Community Legend
442 Views
1 replies
0 likes
My playlists look different with just two of my "Christmas" playlists. one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone. Missing songs play on desktop and I can search them out on my phone. Just won'...
My playlists look different with just two of my "Christmas" playlists. one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone. Missing songs p...
Casual Listener
689 Views
6 replies
0 likes
This started happening 2 days ago, some songs on a new playlist I synced would not play. Spotify would switch to the next song, but no time bar would come up and the song would just freeze, I skipped a few songs and found some songs that would play, ...
This started happening 2 days ago, some songs on a new playlist I synced would not play. Spotify would switch to the next song, but no time bar would come up and the song would just freeze, I skipped...
Casual Listener
1303 Views
4 replies
2 likes
Strange issue- Having trouble sharing tracks to Twitter from my iPhone 5S (iOS 7). When I tap "Twitter" on the share tab, nothing happens. All of the other choices (Facebook, Email, etc.) work fine. I notice that this happens when I'm signed in to Tw...
Strange issue- Having trouble sharing tracks to Twitter from my iPhone 5S (iOS 7). When I tap "Twitter" on the share tab, nothing happens. All of the other choices (Facebook, Email, etc.)...
Music Fan
1465 Views
1 replies
0 likes
I have a 4s and before I installed the software update for my iPhone, Spotify seemed to stop working like it used to. I listen to Thai music and when I first downloaded the app, it worked how I imagined it would. I could search for an artist and list...
I have a 4s and before I installed the software update for my iPhone, Spotify seemed to stop working like it used to. I listen to Thai music and when I first downloaded the...
Community Legend
858 Views
1 replies
0 likes
I can no longer see any friends when I go to the "Friends" tab in the iOS app. I'm using an iPhone 5 and have version 0.7.6.37 of the Spotify app. I used to be able to see my friends when using the app, but after a previous update, they no longer sho...
I can no longer see any friends when I go to the "Friends" tab in the iOS app. I'm using an iPhone 5 and have version 0.7.6.37 of the Spotify app. I used to be able to see my friends when ...
Community Legend
4562 Views
4 replies
0 likes
Okay let me be clear, since every thing i try to find something on this it isnt a strait answer. If my laptop at home is connected to the WiFi. Can I listen to my local files (itunes and music files) on my Iphone while at work. I always have a hotspo...
Okay let me be clear, since every thing i try to find something on this it isnt a strait answer. If my laptop at home is connected to the WiFi. Can I listen to my local files (itunes and music files)...
Community Legend
967 Views
2 replies
0 likes
Hi everyone, I have an album in iTunes consisting of two CDs, the first one has the studio versions, second one has the live versions on it. The names for the songs are the same in the idtag. Searched for them in Spotify, added them to one playlist a...
Hi everyone, I have an album in iTunes consisting of two CDs, the first one has the studio versions, second one has the live versions on it. The names for the songs are the same in the idt...
Casual Listener
559 Views
2 replies
0 likes
Everytime I launch spotify on my devices running iOS7, the app crashes. I'm unable to do anything once I login using facebook. I've un-installed and installed twice, with no results. Once I login with facebook, the app crashes.
Everytime I launch spotify on my devices running iOS7, the app crashes. I'm unable to do anything once I login using facebook. I've un-installed and installed twice, with no results....
Community Legend
566 Views
3 replies
0 likes
I have spotify on my iphone 5s with ios 7. If a song is a 'local' song it will just sit there on the play screen but it does not play. This also happens on my Ipad with ios 7. It worked fine before upgrading my ios and spotify a coupl weeks ago.
I have spotify on my iphone 5s with ios 7. If a song is a 'local' song it will just sit there on the play screen but it does not play. This also happens on my Ipad with ios 7. It worked f...
Regular
1332 Views
2 replies
0 likes
