Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30812 Views

40 replies

9 likes

  • 30812 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95534 Views

115 replies

12 likes

Other
  • 95534 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1040 Views

0 replies

0 likes

iOS
  • 1040 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

  • 123851 Views
  • 19 replies
  • 38 likes

playlist not loading in offline mode

i have a very annoying problem. if i listen to spotify and then lose signal, there is no problem to keep listening to my playlist but if i already lost signal my playlist will not load. i live in london so i am using the underground quite a lot and i...

Newbie

i have a very annoying problem. if i listen to spotify and then lose signal, there is no problem to keep listening to my playlist but if i already lost signal my playlist will not load. i live in lon...

Peter__

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

"Me" view (aka profile) bug

When in Me view (called Profile outside of ios), there's a feature I've found quite handy. Under "Recently Played Artists", at the bottom, you can select "View All Artists" to move to an expanded list of the artists you've been listening to, ordered ...

Community Legend

When in Me view (called Profile outside of ios), there's a feature I've found quite handy.  Under "Recently Played Artists", at the bottom, you can select "View All Artists" to move to an expand...

philmg

Roadie

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Spotify iOS client using 3G although synching over 3G is turned off

Description Let me explain my situation. I have a 500MB data plan, which is easily used up. So to conserve data I either listen to spotify on my iPhone over WLAN or I create offline playlists. I also have the 'Synch over 3G' flag set to 'off'. In bot...

Casual Listener

Description Let me explain my situation. I have a 500MB data plan, which is easily used up. So to conserve data I either listen to spotify on my iPhone over WLAN or I create offline playlists. I al...

c_heesypeas

Regular

1680 Views

9 replies

0 likes

  • 1680 Views
  • 9 replies
  • 0 likes

Liked from Radio app is missing

I dont have a liked from radio app that I can find anywhere. Not sure if I deleted it by accident or not. How to get it back? Thanks

Casual Listener

I dont have a liked from radio app that I can find anywhere. Not sure if I deleted it by accident or not. How to get it back? Thanks

Peter__

Community Legend

1167 Views

7 replies

0 likes

  • 1167 Views
  • 7 replies
  • 0 likes

iOS functionality

Hi, my first post so not sure where to post this.2 bits of feedback from me: in iOS 7 running the latest version of the app. When receiving a call it mutes the music like it should but upon ending the call the music doesn't automatically restart like...

Newbie

Hi, my first post so not sure where to post this. 2 bits of feedback from me: in iOS 7 running the latest version of the app. When receiving a call it mutes the music like it should but upon endin...

Peter__

Community Legend

700 Views

1 replies

0 likes

IOS 7
mobile app
  • 700 Views
  • 1 replies
  • 0 likes

Loss of music files on iPod.

I recently synced my iPod to my spotify. It asked if I wanted to backup my old files, that I would be able to return them after this process. I click yes, it goes through the motions, then my music from my ipod is no where to be found. Is there anywa...

Newbie

I recently synced my iPod to my spotify. It asked if I wanted to backup my old files, that I would be able to return them after this process. I click yes, it goes through the motions, then my music f...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Multiple push messages for the same release

Hi, I would like to know why my spotify app is keepin on sending me notifications about a new release (Born to rage by Dada Life) multiple times a day. Thanks,

Newbie

Hi,    I would like to know why my spotify app is keepin on sending me notifications about a new release (Born to rage by Dada Life) multiple times a day.    Thanks, 

MichaelJerzak

Composer

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Track Synchronization

Hello, I just purchased Spotify Premium. My sister and I will be sharing this account. However when I try to play a track on my iPhone, it begins playing on hers as well thru the "Connect" feature. I would like to turn this off so that we can listen ...

Casual Listener

Hello, I just purchased Spotify Premium. My sister and I will be sharing this account. However when I try to play a track on my iPhone, it begins playing on hers as well thru the "Connect" feature. I...

Micahdebick

Casual Listener

1250 Views

5 replies

0 likes

  • 1250 Views
  • 5 replies
  • 0 likes

Offline playlists still using data on mobile device

I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used. I'm halfway through the month and all my data is used up, I'm hardly ...

Newbie

I've made some playlists available offline on my iPhone, I have limited data 750MB per month and I thought that by making playlists available offline no data would have to be used.   I'm halfw...

c_heesypeas

Regular

2640 Views

4 replies

0 likes

  • 2640 Views
  • 4 replies
  • 0 likes

Poor Alpine iDA-X305S Support

Hi there, I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon.Playback using the Spotify app works but unfortunately I can't forward to the next song using the arrow key on m...

Casual Listener

Hi there,   I was expecting Spotify would work fine with the Alpine iDA-X305S car stereo since it is sold with the 'Works With iPhone' icon. Playback using the Spotify app works but unfortuna...

rmajic

Newbie

3432 Views

5 replies

1 likes

  • 3432 Views
  • 5 replies
  • 1 likes

Advanced search options don't work on iPad 4, IOS7

Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tracks by Louis Armstrong (see attached screen shot)....

Casual Listener

Hi, I'm a spotify premium user and have on several occasions tried to use the advanced search syntax. But it never works. As an example searching fair genre:jazz NOT artist:Armstrong returns three tr...

BobAllen

Casual Listener

826 Views

5 replies

0 likes

  • 826 Views
  • 5 replies
  • 0 likes

Solved!! Not able to play music even though on premium

Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a premium users - how do I get this sorted ? Thank u !!

Casual Listener

Hey there , I just upgraded to premium , it worked for the 30 free trial , now Iv paid for it but my app still thinks I haven't paid and won't let me play music - my status on overview shows am a pre...

Sherwen

Casual Listener

1778 Views

7 replies

0 likes

  • 1778 Views
  • 7 replies
  • 0 likes

Green musical note w/ dot by playlist? Search for playlists?

Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotify is not licensed to play certain tracks, even though you...

Casual Listener

Hi All, What does the green musical note w/ dot by playlist mean? It's my top playlist. Also is there any way to search for playlists? Seems like there used to be. Finally, it seems like Spotif...

Peter__

Community Legend

5946 Views

7 replies

0 likes

  • 5946 Views
  • 7 replies
  • 0 likes

Paid but not working

I paid for my acct for this month but I still cant play my music

Newbie

I paid for my acct for this month but I still cant play my music

Josh

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Can't login on ipad to spotify app

Hey everybody, I registered to Spotify today ( without Facebook) and I can't login to the app. It says "Login failed, blabla have you changed your password?" THanks, Victor

Newbie

Hey everybody,   I registered to Spotify today ( without Facebook) and I can't login to the app.   It says "Login failed, blabla have you changed your password?"   THanks, ...

Josh

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Solved!! Issue with downloading playlists on iphone 5s

Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to Wi-FI". Using Iphone 5s.

Casual Listener

Can't snyc playlists on LTE. I get an error noting "syncing has paused please connect to  Wi-FI". Using Iphone 5s. 

Peter__

Community Legend

1493 Views

3 replies

0 likes

  • 1493 Views
  • 3 replies
  • 0 likes

iPhone 4S with iOS7 running Spotify with my Alpine Car Stereo over iPhone cable

Hi Everyone, I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has worked with my iPod for years. However when I plug my device (...

Newbie

Hi Everyone,   I have an Alpine car stereo with an iPhone/iPod cable attached to it. It integrates into the touch screen on the stereo itself and lets me control the device remotely. It has ...

orion747

Casual Listener

992 Views

1 replies

0 likes

  • 992 Views
  • 1 replies
  • 0 likes

Swiping gone :(

I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song details" you can no longer swipe down to close and s...

Newbie

I'm wondering if I'm the only one to notice but a lot of the swiping actions have been taken out on the new update. For example when listening to a song, and the album cover is on full screen "song d...

Peter__

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

165 tracks on my desktop but 120 on my iPhone playlist

My playlists look different with just two of my "Christmas" playlists. one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone. Missing songs play on desktop and I can search them out on my phone. Just won'...

Casual Listener

My playlists look different with just two of my "Christmas" playlists.  one has 165 on my computer and 120 on my phone, and another has 159 on desktop and 116 on my iPhone.  Missing songs p...

winonacor

Casual Listener

654 Views

6 replies

0 likes

  • 654 Views
  • 6 replies
  • 0 likes