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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Crashes when unlocking phone

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and that didn't help. I am using an iPhone 5 and the 0.9...

Casual Listener

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and ...

HelenB

Casual Listener

1825 Views

2 replies

0 likes

Crash
iphone5
locked screen
stops playing
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  • 2 replies
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Synced iPod with Spotify and lost all my files

Hi everyone!Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem.So, I tried to sync my iPod with Spotify. Of course, Spotify asked me if I wanted to backup all my files, and I did th...

Regular

Hi everyone! Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem. So, I tried to sync my iPod with Spotify. Of course, Spotify ...

382 Views

0 replies

0 likes

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lock screen bug on ios7.1 and suggestion

lock screen bug on ios7.1(iphone5) please fix it matter: press lock sreen pause button will close spotify add suggestion:can you add star button on lock screen just like itunes radio does

Casual Listener

lock screen bug on ios7.1(iphone5) please fix it   matter: press lock sreen pause button will close spotify   add suggestion:can you add star button on lock screen just like it...

betternow

Casual Listener

606 Views

2 replies

0 likes

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1 Song not playing

Hi. I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly. any ideas?

Regular

Hi.   I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly.   any ideas?    

RobinJ

Regular

1227 Views

8 replies

0 likes

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  • 8 replies
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Songs will not play.

Good Afternoon, After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down and rebute again does not help. And I cannot a live technical...

Newbie

Good Afternoon,   After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down...

Joe

Community Legend

567 Views

1 replies

0 likes

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  • 1 replies
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My Spotify chart

Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know if it's available too on the iPhone app? Thanks!

Regular

Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know...

Peter__

Community Legend

3868 Views

1 replies

0 likes

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Help! Cannot synchronise spotify playlists to ipod touch

I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to Wi-Fi to continue.", but I am already connected to...

Newbie

I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to...

Peter__

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
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Local songs said to be downloaded but not playable

Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like the picture. Help?

Newbie

Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like t...

Joe

Community Legend

351 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Chain symbol song plays on PC, but not on iPhone

Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I see it on my playlist on the playlist. My iOS is 6....

Casual Listener

Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I ...

klingklang77

Casual Listener

692 Views

2 replies

0 likes

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Random play on iPad

My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?

Newbie

My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?

StevenR

Roadie

616 Views

2 replies

0 likes

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iPhone4: Songs starts and stops all the time!

Hey! Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half way, the songs stops and then starts again for about 3-4 sec. for t...

Casual Listener

Hey!   Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half w...

Ymerkusk

Casual Listener

786 Views

4 replies

0 likes

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Not syncing

Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in progress I was adding other music to another playlis...

Newbie

Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in p...

Peter__

Community Legend

386 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Upgraded to Premium on iPhone 5-won't work

I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work. Please Help

Regular

I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work...

Peter__

Community Legend

5135 Views

13 replies

0 likes

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  • 13 replies
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Solved!! Follow button not visible on iphone5

Hi - I'm developing a website and want to include a "Follow" button. I've created the iframe code from the Spotify site and applied it to the development website. It seems to work as expected on the major desktop browsers and on the iPad. On the ipho...

Visitor

Hi - I'm developing a website and want to include a "Follow" button. I've created the iframe code from the Spotify site and applied it to the development website. It seems to work as expected on the ...

user-removed

Not applicable

2209 Views

5 replies

0 likes

Follow button
iphone5
  • 2209 Views
  • 5 replies
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Can't play music on 30 day trial on my iphone

I have just signed up for the 30 day free trial on my iphone 4s but cannot seem to get any music to play. Please can someone advise me? I have followed all the things to check on the faqs...

Newbie

I have just signed up for the 30 day free trial on my iphone 4s but cannot seem to get any music to play.   Please can someone advise me?  I have followed all the things to check on the f...

Christoffer

Community Legend

764 Views

1 replies

0 likes

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  • 1 replies
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4th Gen iPod Nano Syncing

So I plugged it into my computer. It asked if I wanted to sync it with Spotify. I said yes. Then I chose the option to backup my files and so continue from there. ALL of the music that was on there is gone. It didn't back it up anywhere on my compute...

Newbie

So I plugged it into my computer. It asked if I wanted to sync it with Spotify. I said yes. Then I chose the option to backup my files and so continue from there. ALL of the music that was on there i...

Peter__

Community Legend

1255 Views

1 replies

0 likes

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  • 1 replies
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Can't listen to local file song

Hello! I need som help please. Since the song in question is not avaible, and the info says: "if you got the file, then you can import it". I did just that but when I try to sync it with my Iphone or HTC it will be grayed out immedeatly.. So I get it...

Music Fan

Hello!   I need som help please. Since the song in question is not avaible, and the info says: "if you got the file, then you can import it". I did just that but when I try to sync it with m...

Peter__

Community Legend

861 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Annoying noise

How do you turn off the constant annoying noise the app makes whenever you press a button on the remote?

Music Fan

How do you turn off the constant annoying noise the app makes whenever you press a button on the remote?

Jomol

Music Fan

796 Views

4 replies

0 likes

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  • 4 replies
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iPhone 5s malfunctions when synced to Spotify

I have just realized I can't sync Spotify to my iPod shuffle which may make me cancel Spotify. However, if I was to run with my iPhone 5, I might keep it. When I sync Spotify with my iPhone, the phone goes nuts for about 3 hours. It starts doing mult...

Casual Listener

I have just realized I can't sync Spotify to my iPod shuffle which may make me cancel Spotify.  However, if I was to run with my iPhone 5, I might keep it.  When I sync Spotify with my iPho...

WZekaMc

Casual Listener

635 Views

2 replies

0 likes

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  • 2 replies
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Follow

I can't find Follow Artist om iOS. Should be there don't you think?

Music Fan

I can't find Follow Artist om iOS. Should be there don't you think?

Peter__

Community Legend

704 Views

4 replies

0 likes

  • 704 Views
  • 4 replies
  • 0 likes