Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227648 Views

53 replies

13 likes

  • 227648 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152272 Views

507 replies

108 likes

  • 152272 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106480 Views

19 replies

38 likes

  • 106480 Views
  • 19 replies
  • 38 likes

Where is the song?

Yesterday was the single release of "Sean Paul - Other Side Of Love"In the morning (yesterday) was the song on Spotify available but there was no chance to play it.I add the song to my playlist and want to sync it for offline. The result was the red ...

Music Fan

Yesterday was the single release of "Sean Paul - Other Side Of Love" In the morning (yesterday) was the song on Spotify available but there was no chance to play it. I add the song to my playlist a...

Karki

Music Fan

622 Views

4 replies

0 likes

  • 622 Views
  • 4 replies
  • 0 likes

Spotify can't find my iPhone under devices and will not sync!!!

Hi everyone, I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to music. However so far I am very displeased with the services. F...

Newbie

Hi everyone,   I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to m...

MichaelJerzak

Composer

1276 Views

1 replies

0 likes

  • 1276 Views
  • 1 replies
  • 0 likes

Spotify update

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

Casual Listener

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Downgraded without asking

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big update!

Casual Listener

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big...

Adam

Roadie

665 Views

4 replies

0 likes

Mac
  • 665 Views
  • 4 replies
  • 0 likes

Spotify screwed up on ipad more than iphone going back to previous version

Hi,My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc.I tried all the standard suggestion resetting setting, etc. no luck. For some strange reason even though I am not using this app my sys...

Casual Listener

Hi, My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc. I tried all the standard suggestion resetting setting, etc. no luck. For some st...

Adam

Roadie

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working on ipad

Hi,I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated.Thanks

Casual Listener

Hi, I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated. Tha...

Cbus70

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

iPhone 5 Spotify reverted back to a previous version

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestions?

Casual Listener

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestio...

fredricbrown

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

I no longer have the new version of Spotify

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen. I can no longer change the queue order of songs, ...

Casual Listener

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen...

Joe

Community Legend

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

iphone not syncing offline playlists

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to music online and its not working

Newbie

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to mus...

Peter__

Community Legend

3052 Views

1 replies

1 likes

  • 3052 Views
  • 1 replies
  • 1 likes

Discover is missing.

I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it's still missing. The what's new tab is there howev...

Newbie

I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it...

K8marieuk

Music Fan

3795 Views

30 replies

2 likes

  • 3795 Views
  • 30 replies
  • 2 likes

Songs won't sync on my iPod Touch 3rd Gen

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it tries syncing. Please help!

Newbie

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it trie...

Joe

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Spotify on iPad

No playlist don' know why?WW

Casual Listener

No playlist don' know why? WW

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

How do I listen to my playlists on my ipod

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! Ps! I have a Mac and a pretty old ipod....

Newbie

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! 😞  Ps! I have a Mac and a pretty ...

Peter__

Community Legend

1029 Views

2 replies

0 likes

  • 1029 Views
  • 2 replies
  • 0 likes

Playlist sorting

Is there any way to sort playlists by things like song title, artist, etc.?

Visitor

Is there any way to sort playlists by things like song title, artist, etc.?

Adam

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify Premium not activated on my iPhone.

Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, ...

Casual Listener

Hi,   I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. ...

ReggieReg007

Newbie

953 Views

6 replies

0 likes

  • 953 Views
  • 6 replies
  • 0 likes

Premium User - Non-Local Files to Ipod Touch

Hi there.... Only local files will sink to my ipod touch and play without an internet connection. What is the point of paying for premium if other files in my library won't be available offline? Is there any way to remedy this? Thanks!

Newbie

Hi there....   Only local files will sink to my ipod touch and play without an internet connection.  What is the point of paying for premium if other files in my library won't be availa...

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Top Tracks Playlist Disappeared

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

Casual Listener

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

LapinoBEL

Casual Listener

696 Views

4 replies

0 likes

  • 696 Views
  • 4 replies
  • 0 likes

Offline mode: Starred list not able to load [0.7.1.23]

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on top). The loading sign keeps rolling without any re...

Regular

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on ...

japnl

Regular

1082 Views

3 replies

0 likes

  • 1082 Views
  • 3 replies
  • 0 likes

Premium from I phone

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

Newbie

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

MichaelJerzak

Composer

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

4th device management

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option to NOT start syncing my device no 4, Spotify automatic...

Casual Listener

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option t...

Robbie

Spotify Legend

1510 Views

1 replies

1 likes

  • 1510 Views
  • 1 replies
  • 1 likes