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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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  • 19 replies
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Loading Spotify onto iPhone 4

How easy is this. Not that technically minded. I have Spotify Premium. Will Spotify use up memory on my phone and some of my data allowance ? Does it use up much battery power ? Sorry if these are daft questions but I'm not that good with technology

Casual Listener

How easy is this. Not that technically minded. I have Spotify Premium.   Will Spotify use up memory on my phone and some of my data allowance ?   Does it use up much battery power ?...

Peter__

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Spotify is frozen

The app is frozen from the start. I cant do anything, tried to reinstall it and shut the phone off and then on. Is there any solution for this? I dont want to pay for something that doesnt work, been like this along time now...

Roadie

The app is frozen from the start. I cant do anything, tried to reinstall it and shut the phone off and then on. Is there any solution for this? I dont want to pay for something that doesnt work, been...

UknownPerson

Roadie

6721 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

My music on Spotify it goes quiet?

After about two to three seconds of listening to my music on Spotify it lowers in volume by around a third. I have also found that this only happens to songs which I own on my Mac at home on iTunes... Therefore the songs are in the 'local files' sect...

Casual Listener

After about two to three seconds of listening to my music on Spotify it lowers in volume by around a third. I have also found that this only happens to songs which I own on my Mac at home on iTunes.....

Bridge151

Casual Listener

877 Views

1 replies

0 likes

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  • 1 replies
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Spotify is still frozen

I am having trouble with my spotfiy on my mobile (iphone 4S), it started after I updated my iphone or spotify, I can´t remember quite right. Can anyone help me with this problem that I am having? It is just freezeing and I cant do anything, have trie...

Roadie

I am having trouble with my spotfiy on my mobile (iphone 4S), it started after I updated my iphone or spotify, I can´t remember quite right. Can anyone help me with this problem that I am having? It ...

UknownPerson

Roadie

841 Views

5 replies

0 likes

  • 841 Views
  • 5 replies
  • 0 likes

Solved!! I have to restart app to refresh list of playlists

Syncing of offline playlists works well for me, but the Spotify app on my iPhone sometimes is really slow to register that I've added new playlists. I often add a few playlists on my computer that I want to sync offline on my iPhone before heading ou...

Regular

Syncing of offline playlists works well for me, but the Spotify app on my iPhone sometimes is really slow to register that I've added new playlists.   I often add a few playlists on my compu...

gjreige

Casual Listener

19932 Views

4 replies

3 likes

Playlists
Playlists refreshing error
refresh
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  • 3 likes

Issues Since iPhone 5s

Since switching to the 5s, I've been unable to play local track on my iPhone. I've tried restarting the app, re-syncing on the same wi-fi network as my computer. No help. I still either get an empty track that appears to be playing, but with no sound...

Newbie

Since switching to the 5s, I've been unable to play local track on my iPhone.   I've tried restarting the app, re-syncing on the same wi-fi network as my computer. No help. I still either ge...

Peter__

Community Legend

812 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Login Issue: Changed my Facebook pw and now Spotify is jacked up

Hello there. I just changed my Facebook pw and when I tried logging in to Spotify via Facebook login details, it 's giving me a different account-- one without my previous activiies, playlists and without the premium subscription. Has anyone run into...

Visitor

Hello there.   I just changed my Facebook pw and when I tried logging in to Spotify via Facebook login details, it 's giving me a different account-- one without my previous activiies, playl...

Peter__

Community Legend

480 Views

1 replies

0 likes

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Spotify Premium on iPad Mini

Haven't had any problems over the last month, but today I created a new playlist and added roughly 80 songs to it. I set it to download so that I could listen to it offline. I couldn't ever get it to download. I tried about 7 clean uninstalls and it ...

Visitor

Haven't had any problems over the last month, but today I created a new playlist and added roughly 80 songs to it. I set it to download so that I could listen to it offline. I couldn't ever get it to...

user-removed

Not applicable

2249 Views

6 replies

0 likes

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  • 6 replies
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ipod touch and iphone on alpine ine r900s

my iphone 5 works on my alpine system total control and volume - however, there is a lsight volume drop that occurs every now and again, very slight but it is there. other than that the phone works fine via the usb connection. Unfortunately, my ipod ...

Casual Listener

my iphone 5 works on my alpine system total control and volume - however, there is a lsight volume drop that occurs every now and again, very slight but it is there.  other than that the phone w...

lawyerrob

Casual Listener

609 Views

2 replies

0 likes

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  • 2 replies
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Solved!! New playlist view

While I love that the new playlist view has returned (at least for me) with shuffle and all, I feel almost embarrased stating these two extremely obvious points: 1) it's nice that I can get to the profile of the owwner of a playlist I'm following, bu...

Community Legend

While I love that the new playlist view has returned (at least for me) with shuffle and all, I feel almost embarrased stating these two extremely obvious points:  1) it's nice that I can get to ...

robzim737

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Spotify on EC Touch (AppRadio)

Anyone tried Spotify on the EC Touch App for Appradio? What kind of subscription do you need? Is it running smoothly ? Any comments? http://www.appradioworld.com/2013/11/spotify-comes-to-appradio-via-ec-touch.html

Casual Listener

Anyone tried Spotify on the EC Touch App for Appradio? What kind of subscription do you need? Is it running smoothly ? Any comments?   http://www.appradioworld.com/2013/11/spotify-comes-to-a...

marcgioia

Newbie

3723 Views

5 replies

0 likes

appradio
ec touch
iOS
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Friends missing on iPhone , which appear on Desktop app

I just noticed that friends of mine are missing in the iPhone version, though these people appear in the Desktop(OSX) version.I've subscribed to a playlist of one of them, which I can still play on my iPhone.I've tried restarting and logging out the ...

Newbie

I just noticed that friends of mine are missing in the iPhone version, though these people appear in the Desktop(OSX) version. I've subscribed to a playlist of one of them, which I can still play on...

Mnyb

Roadie

936 Views

3 replies

1 likes

  • 936 Views
  • 3 replies
  • 1 likes

Spotify on the I-Pad

When I try to reinstall spotify on my i-pad, it ask for my activationscode, but i already made a account. How can i reinstall spotify on my i-pad?

Newbie

When I try to reinstall spotify on my i-pad, it ask for my activationscode, but i already made a account. How can i reinstall spotify on my i-pad?

Peter__

Community Legend

390 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Re: Syncing your Local Files

The same thing happens to me - nothing shows up under the "Devices" when I connect my iPhone with a USB cable OR if I connect to the same wifi. I even turned off the setting that automatically opens iTunes when I plug in my phone, so that iTunes and ...

Casual Listener

The same thing happens to me - nothing shows up under the "Devices" when I connect my iPhone with a USB cable OR if I connect to the same wifi.  I even turned off the setting that automatically ...

Joe

Community Legend

935 Views

3 replies

0 likes

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  • 3 replies
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Account and login - I can't log in to Spotify

Here's what we got from you:Account and loginI can’t log in to SpotifyFor some reason I am unable to log in to spotify from the application. But oddly able to log in from the site. I changed my password to something simple to make sure I didn't incor...

Newbie

Here's what we got from you: Account and login I can’t log in to Spotify For some reason I am unable to log in to spotify from the application. But oddly able to log in from the site. I changed ...

Taylor

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Premium account not working on iPhone

Hi- I've had a premium account for years but as of today it won't let me access the songs saying - I need a premium account. I've upgraded the app, logged in and out, logged in in my desktop... What else?

Newbie

Hi- I've had a premium account for years but as of today it won't let me access the songs saying - I need a premium account. I've upgraded the app, logged in and out, logged in in my desktop... Wha...

Peter__

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Album cover view on ios

Hi, Does anybody has an idea why I see covert art for playlists on my ipad but not on my iphone? Thanks for your help Steven

Casual Listener

  Hi,    Does anybody has an idea why I see covert art for playlists on my ipad but not on my iphone?   Thanks for your help Steven      

peaceofcake

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

HELP! All tracks downloaded for offline listening have been deleted

I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the playlists are there, but the green triangle is gone...

Regular

I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the ...

Peter__

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

AIUTO! Tutti i brani scaricati per l'ascolto offline sono stati cancellati

Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offline non sono più presenti. Preciso che le playlist c...

Regular

Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offli...

Gioghi78

Regular

989 Views

2 replies

0 likes

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  • 2 replies
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Still no browse

Hi,I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?

Newbie

Hi, I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?

Peter__

Community Legend

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes