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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293939 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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Account and login - I can't log in to Spotify

Here's what we got from you:Account and loginI can’t log in to SpotifyFor some reason I am unable to log in to spotify from the application. But oddly able to log in from the site. I changed my password to something simple to make sure I didn't incor...

Newbie

Here's what we got from you: Account and login I can’t log in to Spotify For some reason I am unable to log in to spotify from the application. But oddly able to log in from the site. I changed ...

Taylor

Community Legend

406 Views

1 replies

0 likes

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Premium account not working on iPhone

Hi- I've had a premium account for years but as of today it won't let me access the songs saying - I need a premium account. I've upgraded the app, logged in and out, logged in in my desktop... What else?

Newbie

Hi- I've had a premium account for years but as of today it won't let me access the songs saying - I need a premium account. I've upgraded the app, logged in and out, logged in in my desktop... Wha...

Peter__

Community Legend

356 Views

1 replies

0 likes

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  • 1 replies
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Album cover view on ios

Hi, Does anybody has an idea why I see covert art for playlists on my ipad but not on my iphone? Thanks for your help Steven

Casual Listener

  Hi,    Does anybody has an idea why I see covert art for playlists on my ipad but not on my iphone?   Thanks for your help Steven      

peaceofcake

Casual Listener

603 Views

2 replies

0 likes

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HELP! All tracks downloaded for offline listening have been deleted

I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the playlists are there, but the green triangle is gone...

Regular

I sync my iPhone with iTunes to back up and sync photos, music, ... when finished, I realized that all the songs downloaded from spotify for listening offline are no longer present. Specify that the ...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

AIUTO! Tutti i brani scaricati per l'ascolto offline sono stati cancellati

Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offline non sono più presenti. Preciso che le playlist c...

Regular

Ho sincronizzato il mio iPhone con iTunes per fare il backup e per sincronizzare foto, musica,... al termine dell'operazione mi sono accorto che tutti i brani scaricati da spotify per l'ascolto offli...

Gioghi78

Regular

965 Views

2 replies

0 likes

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Still no browse

Hi,I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?

Newbie

Hi, I know you it was being 'rolled out' but surely I should have it by now? I don't even have it on my iPad or desktop. What's going on?

Peter__

Community Legend

500 Views

2 replies

0 likes

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Bring back the new playlist view rolled out briefly in 0.7.4

Is there work being done to bring back the much nicer looking playlist view first introduced in version 0.7.4 but removed after only a few hours. I know people were complaining about the removal of the shuffle button but surely that could be added in...

Gig Goer

Is there work being done to bring back the much nicer looking playlist view first introduced in version 0.7.4 but removed after only a few hours. I know people were complaining about the removal of t...

Peter__

Community Legend

479 Views

1 replies

0 likes

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Solved!! Crashes when unlocking phone

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and that didn't help. I am using an iPhone 5 and the 0.9...

Casual Listener

The past week spotify have shut down every time I unlock my phone (when I am playing music). This is very annoying and I have to press play every time to make it start again. Tried to uninstall and ...

HelenB

Casual Listener

1810 Views

2 replies

0 likes

Crash
iphone5
locked screen
stops playing
  • 1810 Views
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Synced iPod with Spotify and lost all my files

Hi everyone!Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem.So, I tried to sync my iPod with Spotify. Of course, Spotify asked me if I wanted to backup all my files, and I did th...

Regular

Hi everyone! Well, first of all: I have an "old" iPod (Nano, 4th generation). I don't know if that might be involved with my problem. So, I tried to sync my iPod with Spotify. Of course, Spotify ...

370 Views

0 replies

0 likes

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lock screen bug on ios7.1 and suggestion

lock screen bug on ios7.1(iphone5) please fix it matter: press lock sreen pause button will close spotify add suggestion:can you add star button on lock screen just like itunes radio does

Casual Listener

lock screen bug on ios7.1(iphone5) please fix it   matter: press lock sreen pause button will close spotify   add suggestion:can you add star button on lock screen just like it...

betternow

Casual Listener

584 Views

2 replies

0 likes

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1 Song not playing

Hi. I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly. any ideas?

Regular

Hi.   I can't play under the stars by Chopin on my iphone 4, with ios6. all other songs works perfectly.   any ideas?    

RobinJ

Regular

1185 Views

8 replies

0 likes

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Songs will not play.

Good Afternoon, After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down and rebute again does not help. And I cannot a live technical...

Newbie

Good Afternoon,   After I paid my monthly premium for spotifuggle of $4.99 I am unable to listen to my music I downloaded on my playlist off line. What can I do? Please advise. Shutting down...

Joe

Community Legend

554 Views

1 replies

0 likes

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  • 1 replies
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My Spotify chart

Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know if it's available too on the iPhone app? Thanks!

Regular

Hi... does anyone know if it's possible to see my own spotify chart (the songs I listen too most on Spotify) on the iPhone app? So far I can only find it on the pc app and that's it. Does anyone know...

Peter__

Community Legend

3841 Views

1 replies

0 likes

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  • 1 replies
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Help! Cannot synchronise spotify playlists to ipod touch

I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to Wi-Fi to continue.", but I am already connected to...

Newbie

I have an iPod touch at ios 7.0.3, Spotify premium, and about 5gb storage space left. But then, when I want to sync for offline use, there's this message saying "Syncing has paused. Please connect to...

Peter__

Community Legend

534 Views

1 replies

0 likes

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  • 1 replies
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Local songs said to be downloaded but not playable

Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like the picture. Help?

Newbie

Since a few patches ago i've been having this problem with some of my local songs not being synced but showing as downloaded. Everytime I try to play any of these songs i get the error message like t...

Joe

Community Legend

330 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Chain symbol song plays on PC, but not on iPhone

Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I see it on my playlist on the playlist. My iOS is 6....

Casual Listener

Exactly what the subject says. Why? And how can I fix this? I pay for premium service and it's frustrating that I can't play some songs on my mobile. I don't even see the song on the playlist, but I ...

klingklang77

Casual Listener

669 Views

2 replies

0 likes

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Random play on iPad

My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?

Newbie

My Spotify library is on my laptop, but I would love to play my whole library on random on my iPad, rather than playing my playlists randomly. Is this possible?

StevenR

Roadie

595 Views

2 replies

0 likes

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iPhone4: Songs starts and stops all the time!

Hey! Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half way, the songs stops and then starts again for about 3-4 sec. for t...

Casual Listener

Hey!   Every day i bike about 35. min to work and every day I use spotify to hear music. But for the past 2 month I have experienced an extreemely annoying problem. When I'm about half w...

Ymerkusk

Casual Listener

754 Views

4 replies

0 likes

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Not syncing

Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in progress I was adding other music to another playlis...

Newbie

Hi guys I'm new to spotify. I have 2 devices running my account. Everything was going good. I "followed" a full playlist, and it was syncing so I could have that playlist offline. While that was in p...

Peter__

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Upgraded to Premium on iPhone 5-won't work

I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work. Please Help

Regular

I recently started my 30-day Premium trial about 3 days ago, and it still won't let me search-"only premium users..." I've checked my subscription and done a re-installation and it still doesn't work...

Peter__

Community Legend

5078 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes