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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45243 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111795 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302992 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128874 Views

19 replies

38 likes

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The option to SHUFFLE songs on my PLAYLISTS has disappeared

Please help. WHen I first joined SPOTIFY, all of my playlist would have an option to SHUFFLE songs. Now, that option is gone and the songs will only play in order that they are listed on the setlist. I know this is probably a basic problem (and fixab...

Casual Listener

Please help.  WHen I first joined SPOTIFY, all of my playlist would have an option to SHUFFLE songs.  Now, that option is gone and the songs will only play in order that they are listed on ...

alexanders1982

Casual Listener

971 Views

2 replies

0 likes

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Solved!! My iPod is plugged in and charging but not connecting to Spotify

I just got a new iPod and decided to use Spotify since I'm not a fan of iTunes. I've started a premium membership and made a few playlists. When I plug my iPod into the computer, I know it's connected because it's charging, BUT nothing shows up under...

Casual Listener

I just got a new iPod and decided to use Spotify since I'm not a fan of iTunes. I've started a premium membership and made a few playlists. When I plug my iPod into the computer, I know it's connecte...

Peter__

Community Legend

1054 Views

3 replies

0 likes

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Solved!! iPod Touch Not Opening

I am a premium account holder using an iPod Touch with iOS 6.1.3 and Spotify Verson 0.7.2 and the app will not open. Ever. I have uninstalled and reinstalled several times. I have turned the iPod on and off several times. I get a completely blank scr...

Casual Listener

I am a premium account holder using an iPod Touch with iOS 6.1.3 and Spotify Verson 0.7.2 and the app will not open.  Ever.    I have uninstalled and reinstalled several times. &...

Peter__

Community Legend

1094 Views

4 replies

0 likes

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Solved!! Still (always) online login necessary to listen offline ?

Is there a new development ? For example: I can´t use my offline playlists on a plane, because I forgot to login before departure (if hotspot available for my Ipod) ??? Do I always have to login online befor offline use is possible ??? Thank you in a...

Music Fan

Is there a new development ? For example: I can´t use my offline playlists on a plane, because I forgot to login before departure (if hotspot available for my Ipod) ??? Do I always have to login ...

Peter__

Community Legend

1678 Views

11 replies

0 likes

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Solved!! iPhone 5 - No sound in car via USB, extremely fait, tinny sound via AUX port

I'm unable to use Spotify in my car via my iPhone 5. I have two AUX ports into my car stereo; one is a standard stereo jack, the other is USB. Neither works. I do not have a Ford with built-in Spotify, and the stereo is the factory unit that came wit...

Casual Listener

I'm unable to use Spotify in my car via my iPhone 5. I have two AUX ports into my car stereo; one is a standard stereo jack, the other is USB. Neither works.  I do not have a Ford with built-in ...

Peter__

Community Legend

21881 Views

9 replies

0 likes

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Can't add new playlists inside folders anymore

Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been removed?

Casual Listener

Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been r...

Amplesamples

Casual Listener

2305 Views

4 replies

1 likes

playlist folders
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Lost my playlist

Hi, my account-name is "shirkosafari" ([email protected]), and i lost a playlist called "Peppes-Calming" or "Calming-Peppes" (I don't quite remember). I was wondering if you could help me recover it? I've seen the moderator link other people wit...

Regular

Hi, my account-name is "shirkosafari" ([email protected]), and i lost a playlist called "Peppes-Calming" or "Calming-Peppes" (I don't quite remember). I was wondering if you could help me recove...

shirkosafari

Regular

517 Views

2 replies

0 likes

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Some offline tracks not working

I have several offline tracks that no longer work. There is a green arrow next to them but when I try and play them they do not play. I shouldn't have to re-download stuff once a week to get it to work. What am I missing here?

Casual Listener

I have several offline tracks that no longer work. There is a green arrow next to them but when I try and play them they do not play. I shouldn't have to re-download stuff once a week to get it to wo...

eastbayrae

Casual Listener

840 Views

5 replies

0 likes

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Top Tracks have Disappeared on app

I noticed after todays app update I can no longer see my or my friends top 10 tracks under mine and their playlists. Any idea what happened or where they are now??

Roadie

I noticed after todays app update I can no longer see my or my friends top 10 tracks under mine and their playlists. Any idea what happened or where they are now??

Peter__

Community Legend

427 Views

1 replies

0 likes

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Adding songs to current playlist

Hi, How do I add songs to a current playlist and then sync it for offline mode without having to resync the whole playlist again? -Sydney

Newbie

Hi, How do I add songs to a current playlist and then sync it for offline mode without having to resync the whole playlist again? -Sydney

Peter__

Community Legend

511 Views

1 replies

0 likes

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intermittent music with Iphone5

Am a trial user of Spotify. Using WIFI, no internet issues. Very often music just stops playing and then after a few seconds it continues again. I also have a Deezer subscription and never had this issue with the Deezer service. Is there a server iss...

Casual Listener

Am a trial user of Spotify. Using WIFI, no internet issues. Very often music just stops playing and then after a few seconds it continues again. I also have a Deezer subscription and never had this i...

etmaniac

Casual Listener

675 Views

2 replies

0 likes

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Release Notes - Spotify for iOS 0.9.0

iOS Release Notes What's new in version 0.9.0 New: Never miss a gig! Artist views now feature touring details. New: Spotify now speaks Japanese, Russian and Indonesian. New: New Search rolling out now. Get ready for instant results, and the ability t...

Roadie

iOS Release Notes What's new in version 0.9.0 New: Never miss a gig! Artist views now feature touring details. New: Spotify now speaks Japanese, Russian and Indonesian. New: New Search...

Goodman

Spotify Legend

9142 Views

28 replies

0 likes

0.9.0
Release Notes
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Solved!! 48 hour trail again

I'm sorry if I put this under the wrong forum.So I opened Spotify on my iPod and at the top under the time is says 48 hours remaining of your trail and I didn't start any trail, I had trail when I first got Spotify on my iPod in the summer and I have...

Casual Listener

I'm sorry if I put this under the wrong forum. So I opened Spotify on my iPod and at the top under the time is says 48 hours remaining of your trail and I didn't start any trail, I had trail when ...

Peter__

Community Legend

1593 Views

6 replies

0 likes

Account
bug
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Solved!! My iPod touch iOS 5.1.1 doesn't show under devices

I have it hooked up to the same wifi as my laptop, iTunes isn't opened, I've unplugged it and plugged it back in numerous times to no avail, and lastly I am a premium subscriber as of tonight. Can anyone advise? Thanks!

Casual Listener

I have it hooked up to the same wifi as my laptop, iTunes isn't opened, I've unplugged it and plugged it back in numerous times to no avail, and lastly I am a premium subscriber as of tonight.  ...

Joe

Community Legend

1376 Views

6 replies

0 likes

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Loading Spotify onto iPhone 4

How easy is this. Not that technically minded. I have Spotify Premium. Will Spotify use up memory on my phone and some of my data allowance ? Does it use up much battery power ? Sorry if these are daft questions but I'm not that good with technology

Casual Listener

How easy is this. Not that technically minded. I have Spotify Premium.   Will Spotify use up memory on my phone and some of my data allowance ?   Does it use up much battery power ?...

Peter__

Community Legend

545 Views

1 replies

0 likes

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Spotify is frozen

The app is frozen from the start. I cant do anything, tried to reinstall it and shut the phone off and then on. Is there any solution for this? I dont want to pay for something that doesnt work, been like this along time now...

Roadie

The app is frozen from the start. I cant do anything, tried to reinstall it and shut the phone off and then on. Is there any solution for this? I dont want to pay for something that doesnt work, been...

UknownPerson

Roadie

6771 Views

8 replies

2 likes

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My music on Spotify it goes quiet?

After about two to three seconds of listening to my music on Spotify it lowers in volume by around a third. I have also found that this only happens to songs which I own on my Mac at home on iTunes... Therefore the songs are in the 'local files' sect...

Casual Listener

After about two to three seconds of listening to my music on Spotify it lowers in volume by around a third. I have also found that this only happens to songs which I own on my Mac at home on iTunes.....

Bridge151

Casual Listener

886 Views

1 replies

0 likes

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Spotify is still frozen

I am having trouble with my spotfiy on my mobile (iphone 4S), it started after I updated my iphone or spotify, I can´t remember quite right. Can anyone help me with this problem that I am having? It is just freezeing and I cant do anything, have trie...

Roadie

I am having trouble with my spotfiy on my mobile (iphone 4S), it started after I updated my iphone or spotify, I can´t remember quite right. Can anyone help me with this problem that I am having? It ...

UknownPerson

Roadie

862 Views

5 replies

0 likes

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Solved!! I have to restart app to refresh list of playlists

Syncing of offline playlists works well for me, but the Spotify app on my iPhone sometimes is really slow to register that I've added new playlists. I often add a few playlists on my computer that I want to sync offline on my iPhone before heading ou...

Regular

Syncing of offline playlists works well for me, but the Spotify app on my iPhone sometimes is really slow to register that I've added new playlists.   I often add a few playlists on my compu...

gjreige

Casual Listener

19997 Views

4 replies

3 likes

Playlists
Playlists refreshing error
refresh
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