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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41171 Views

42 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

106135 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1484 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

300582 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126889 Views

19 replies

38 likes

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Spotify won't start on iPhone

Hello! For a couple of days now Spotify won't start when I activate it on my iPhone (Version 6.1.3). I don't get an error or anything it just keep showing a blank window (befor the latest update) or the spotify logo (after the update) and nothing hap...

Newbie

Hello!   For a couple of days now Spotify won't start when I activate it on my iPhone (Version 6.1.3). I don't get an error or anything it just keep showing a blank window (befor the latest ...

Peter__

Community Legend

920 Views

1 replies

0 likes

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iOS Bluetooth Issues

I'm having three issues with Spotify on iOS 0.9.11) When I stream in my car it's ok but if I leave and come back with Spotify in the background then it won't resume playback. This was fine before the 0.9.1 update. I have to open Spotify and click pla...

Newbie

I'm having three issues with Spotify on iOS 0.9.1 1) When I stream in my car it's ok but if I leave and come back with Spotify in the background then it won't resume playback. This was fine before...

1036 Views

0 replies

0 likes

bluetooth
Car
iOS
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local files won't sync to iphone and iphone won't appear in devices on pc spotify

As the subject title says, local files won't sync to my iphone... they do appear in playlists that include them, but they are greyed out and unplayable. The playlist entitle 'Local Files' is also empty on my iphone. When i open spotify on my PC, noth...

Casual Listener

As the subject title says, local files won't sync to my iphone... they do appear in playlists that include them, but they are greyed out and unplayable. The playlist entitle 'Local Files' is also emp...

doctorhippo

Casual Listener

2031 Views

3 replies

0 likes

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Spotify not working at all on ipad 6.1.3

Hi There, a sudden my spotify app will not open at all on my ipad 2 with firmware 6.1.3! I have ugraded spotify, no succes, deleted it and downloaded it again on the pad, no succes, deleted it, downloaded it again on my imac, no succes! It just gives...

Casual Listener

Hi There, a sudden my spotify app will not open at all on my ipad 2 with firmware 6.1.3! I have ugraded spotify, no succes, deleted it and downloaded it again on the pad, no succes, deleted it, dow...

shimai

Casual Listener

497 Views

2 replies

0 likes

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Solved!! Playlists have stopped syncing on ipod 5

Please help. I have tried the advice given and this does not seem to be working

Casual Listener

Please help. I have tried the advice given and this does not seem to be working

geee556

Casual Listener

656 Views

3 replies

0 likes

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Solved!! iPhone and iPad not recognized under "Devices"

First of all, my account is premium. I have read the FAQs. It says if I want to sync tracks to mobile devices, I should: 1.log in to Spotify on desktop2.connect my iPad (or iPhone) to the same wifi network as my desktop (both wirelessly)3.log in to t...

Visitor

First of all, my account is premium.   I have read the FAQs. It says if I want to sync tracks to mobile devices, I should: 1.log in to Spotify on desktop 2.connect my iPad (or iPhone) t...

Peter__

Community Legend

1464 Views

1 replies

0 likes

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Top 10 tracks

Why has the ability to see my friends top 10 tracks disappeared? My friends and I love this feature. Bring it back!!!!!

Casual Listener

Why has the ability to see my friends top 10 tracks disappeared? My friends and I love this feature. Bring it back!!!!!

499 Views

0 replies

0 likes

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Spotify App

I want to put spotify on mu iPhone and IPad. I have spotify premium. Do I have to buy the Spotify premium app and if so do I have to but it twice, once for each device

Casual Listener

I want to put spotify on mu iPhone and IPad. I have spotify premium. Do I have to buy the Spotify premium app and if so do I have to but it twice, once for each device

Peter__

Community Legend

350 Views

1 replies

0 likes

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Playing spotify on iOS in car via usb

I updated spotify for iOS this morning and now all of a sudden it will not play in my truck using the usb cord. Anyone else experience this? The interface for my radio now shows "no songs", yet my phone shows the music as playing. No music is playing...

Newbie

I updated spotify for iOS this morning and now all of a sudden it will not play in my truck using the usb cord. Anyone else experience this? The interface for my radio now shows "no songs", yet my ph...

Josh

Community Legend

1090 Views

1 replies

0 likes

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EC Touch login with Facebook

I have EC Touch as part of my Pioneer app that links my iPhone 5s. I have premium spotify. When I enter into EC touch is ask for login info but no option to login using Facebook. What user name and password should be used if my spotify accounts is th...

Visitor

I have EC Touch as part of my Pioneer app that links my iPhone 5s. I have premium spotify. When I enter into EC touch is ask for login info but no option to login using Facebook. What user name and p...

Peter__

Community Legend

1331 Views

4 replies

0 likes

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The option to SHUFFLE songs on my PLAYLISTS has disappeared

Please help. WHen I first joined SPOTIFY, all of my playlist would have an option to SHUFFLE songs. Now, that option is gone and the songs will only play in order that they are listed on the setlist. I know this is probably a basic problem (and fixab...

Casual Listener

Please help.  WHen I first joined SPOTIFY, all of my playlist would have an option to SHUFFLE songs.  Now, that option is gone and the songs will only play in order that they are listed on ...

alexanders1982

Casual Listener

962 Views

2 replies

0 likes

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Solved!! My iPod is plugged in and charging but not connecting to Spotify

I just got a new iPod and decided to use Spotify since I'm not a fan of iTunes. I've started a premium membership and made a few playlists. When I plug my iPod into the computer, I know it's connected because it's charging, BUT nothing shows up under...

Casual Listener

I just got a new iPod and decided to use Spotify since I'm not a fan of iTunes. I've started a premium membership and made a few playlists. When I plug my iPod into the computer, I know it's connecte...

Peter__

Community Legend

1049 Views

3 replies

0 likes

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Solved!! iPod Touch Not Opening

I am a premium account holder using an iPod Touch with iOS 6.1.3 and Spotify Verson 0.7.2 and the app will not open. Ever. I have uninstalled and reinstalled several times. I have turned the iPod on and off several times. I get a completely blank scr...

Casual Listener

I am a premium account holder using an iPod Touch with iOS 6.1.3 and Spotify Verson 0.7.2 and the app will not open.  Ever.    I have uninstalled and reinstalled several times. &...

Peter__

Community Legend

1077 Views

4 replies

0 likes

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Solved!! Still (always) online login necessary to listen offline ?

Is there a new development ? For example: I can´t use my offline playlists on a plane, because I forgot to login before departure (if hotspot available for my Ipod) ??? Do I always have to login online befor offline use is possible ??? Thank you in a...

Music Fan

Is there a new development ? For example: I can´t use my offline playlists on a plane, because I forgot to login before departure (if hotspot available for my Ipod) ??? Do I always have to login ...

Peter__

Community Legend

1657 Views

11 replies

0 likes

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  • 11 replies
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Solved!! iPhone 5 - No sound in car via USB, extremely fait, tinny sound via AUX port

I'm unable to use Spotify in my car via my iPhone 5. I have two AUX ports into my car stereo; one is a standard stereo jack, the other is USB. Neither works. I do not have a Ford with built-in Spotify, and the stereo is the factory unit that came wit...

Casual Listener

I'm unable to use Spotify in my car via my iPhone 5. I have two AUX ports into my car stereo; one is a standard stereo jack, the other is USB. Neither works.  I do not have a Ford with built-in ...

Peter__

Community Legend

21842 Views

9 replies

0 likes

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  • 0 likes

Can't add new playlists inside folders anymore

Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been removed?

Casual Listener

Since updating to 0.9.0.8 I can no longer add a playlist (for example creating a playlist in an album) inside a folder. I used to be able to do this within the app - why has this functionality been r...

Amplesamples

Casual Listener

2290 Views

4 replies

1 likes

playlist folders
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Lost my playlist

Hi, my account-name is "shirkosafari" (shirkosafari@gmail.com), and i lost a playlist called "Peppes-Calming" or "Calming-Peppes" (I don't quite remember). I was wondering if you could help me recover it? I've seen the moderator link other people wit...

Regular

Hi, my account-name is "shirkosafari" (shirkosafari@gmail.com), and i lost a playlist called "Peppes-Calming" or "Calming-Peppes" (I don't quite remember). I was wondering if you could help me recove...

shirkosafari

Regular

514 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Some offline tracks not working

I have several offline tracks that no longer work. There is a green arrow next to them but when I try and play them they do not play. I shouldn't have to re-download stuff once a week to get it to work. What am I missing here?

Casual Listener

I have several offline tracks that no longer work. There is a green arrow next to them but when I try and play them they do not play. I shouldn't have to re-download stuff once a week to get it to wo...

eastbayrae

Casual Listener

829 Views

5 replies

0 likes

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  • 5 replies
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Top Tracks have Disappeared on app

I noticed after todays app update I can no longer see my or my friends top 10 tracks under mine and their playlists. Any idea what happened or where they are now??

Roadie

I noticed after todays app update I can no longer see my or my friends top 10 tracks under mine and their playlists. Any idea what happened or where they are now??

Peter__

Community Legend

422 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Adding songs to current playlist

Hi, How do I add songs to a current playlist and then sync it for offline mode without having to resync the whole playlist again? -Sydney

Newbie

Hi, How do I add songs to a current playlist and then sync it for offline mode without having to resync the whole playlist again? -Sydney

Peter__

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes