Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Still slow downloads

Still slow downloads

I have an iPhone 4 and 5 and Spitify is slow to download on both. Looking through the Forum posts this isn't a problem with customers hard wear its an issue with Spotify systems. We need to notify a few high profile business / tech journalists to this issue - after all downloads is why we pay a monthly fee - it we can't download then we shouldn't have to pay.
Reply
2 Replies

Hi, and welcome to the community!

 

This is a known bug, which is outlined here.

It does say that some users have fixed the issue by updating to iOS 6.1.x. What iOS and Spotify version are you running?

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

I have an android phone but had the same issue with slow downloads. Well go to setting and enable downloading over 3G. My downloads are moving now!!!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random