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Access blocked abroad

Access blocked abroad

I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem?
Thanks for your help
4 Replies

Hello and welcome to the Spotify Community!


It's easy, you only need to go to your profile and change the country.



I have the same problem, but it's not that easy. WhenI want to change my country the field is disabled and says i have to change my payment options. But I don't have premium...

Hello and welcome to the Spotify Community!


You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.




If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.




Don't forget to check your Spam Box 😉

Hi i pay for premium and now your servoce is saying i need to notidy yoj because i hace been put of the UK longer thanda4 days. I intend to be travelling for the next year betweingvarious countries. Do i just need to cancel your service if you cannot acconodate this?

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