Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App not working on my iTouch

App not working on my iTouch

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What gives re the iTouch? I have deleted and reinstalled the app but to no avail.

JM
Reply
2 Replies


@Johnj wrote:
I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What gives re the iTouch? I have deleted and reinstalled the app but to no avail.

JM

I assume you mean iPod Touch? I have never heard of an iTouch 😉

 

I moved this to the iOS forum for you 🙂

 

To answer your question - have you made sure you have an internet connection? 

 

Also, has you tried to lower the quality. If that fails to work, force quit the app.

 

Then  try and reopen it.

 

If that fails to work, we will have to try something else 🙂

Hi,

 

Thanks for the suggestions.  The app does not work if I am connected to the Internet or if I am trying to listen offline having already downloaded a playlist.  

 

JM

Suggested posts